What a pleasant surprise this hotel was! The attention to detail is truly exceptional, and the service is incredibly warm and welcoming. The hotel's cleanliness is impeccable. They also have a rooftop open-air bar where you can soak your feet while enjoying the scenery and a drink – it's absolutely wonderful, especially in the dead of winter. Plus, there's an outdoor hot spring, which is very clean and offers great views. They provide complimentary coffee, matcha, hot chocolate, sparkling drinks, and cold beverages, all available for unlimited consumption every day. I highly recommend the hot chocolate with ice cubes; it's so rich and delicious.
The hotel's location is superb. Takashimaya is right outside, and there are tons of great restaurants nearby. It's also very close to all the major attractions.
Aside from the room being a bit small, everything else was absolutely perfect. I'll definitely choose to stay here again whenever I visit Kyoto.
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