Matsuuracho 848-2, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8362, JapanView Hotel Details
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Travelodge Kyoto Shijo Omiya Guest Reviews
4.4/5
Very Good
228 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(228)
Positive reviews(217)
Reviews with photos/video(66)
Awesome rooms(47)
Easy to get around(23)
Great value for money(17)
Convenient for shopping(14)
Classy environment(10)
Close to metro(8)
Comfortable bed(6)
Average sound insulation(5)
Negative reviews(11)
Guest User
Standard Twin
Stayed in Jul 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel is very clean, the staff was very helpful and friendly. Located very near to the bus stop and train station. It is also near to shijo omiya where you can ride the randen directly to Arashiyama. Overall everything was perfect.
Response from Property: Thank you very much for staying at Hotel Pagong with M's this time from many hotels. We are very pleased to receive your kind words of praise and high evaluation. We will continue to improve our services without compromising on customers' praise. We look forward to your continued patronage of Hotel Pagong with M’s. Hotel Pagong with M’s
Anonymous User
Stayed in Jul 2024
Family
31 reviews
4.0/5
Very Good
Posted on Jul 20, 2024
The hotel is nice though not great. Rooms are clean and practical .
But no coffee nor tea available , which most Japanese hotels provide .
Only 2 washing machines on each wing.
Overall okay but no real assistance from reception on recommendations of tourist spots nor eateries .
Response from Property: Thank you for staying Hotel Pagong with M's. We would also like to thank you again for your feedback on your stay. For information on restaurants in the area, our hotel has a map of restaurants in the area available at the front desk. Please feel free to ask our staff if you would like to use this service. The Omiya area where our hotel is located is a thriving drinking district. We hope that you will continue to use our hotel when you come to Kyoto and have a pleasant trip. We look forward to welcoming you again.Hotel Pagong with M's Front staff Mizutani
Timothy
Standard Twin
Stayed in May 2024
Couples
1 reviews
4.5/5
Great
Posted on May 29, 2024
We had a delightful stay at Hotel Pagong with M's in Kyoto. Although the room was compact, it was perfectly adequate for two guests. The service was consistently kind and attentive. The hotel's location is excellent, with a convenient 15-minute walk to Nishiki Market and both a 7-Eleven and Family Mart less than a block away. We highly recommend this hotel for its comfort, friendly service, and prime location.
Response from Property: Thank you very much for staying at Hotel Pagong with M’s this time.Also thank you again for your continued praise for our services and hotel location.Our hotel is located near the downtown area of Kyoto and is the best place for sightseeing and shopping.We sincerely hope for continued patronage as a base for coming out.We will continue to strive to further improve the service aiming for hotels that can satisfy many customers.We hope see you in our hotel again!Sincerely,Hotel Pagong with M’s Reception・Seno
corinne
Friends & Family Triple
Stayed in Nov 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
Location is in a very strategic place, very near to train station and bus stop, room size is reasonable for 3 single beds room, comfortable bed and pillow, nice lobby to hangout. Will book again in the future.
Response from Property: Thank you so much for your positive feedback.we are very glad that you came to stay with us and noticed a lot of things about this hotel.we hope that we will see you in future thank you.Travelogde hotel kyoto shijo omiya reception rana.
Eddy Tay KH
Standard Twin
Stayed in Nov 2024
Travel with friends
19 reviews
2.7/5
Posted on Nov 20, 2024
Trip.com. You send me the wrong hotel information. Lucky we called this hotel before we came to Kyoto from Tokyo.
Response from Property: I sincerely apologize for the confusion regarding the hotel information. You may have been able to confirm the details by calling the hotel prior to arriving in Kyoto. We understand how serious this issue has become and are deeply sorry.If there is anything else we can assist you with or if you need help resolving any remaining issues, please let us know.Travelodge Kyoto Shijo Omiya Thu
hk brahms
Superior Queen
Stayed in Nov 2024
Other
6 reviews
1.2/5
Posted on Nov 12, 2024
No Coffee Bar or Machine….3 days for 1 time room garbage clean up…no toilet paper refill or u can ask and take by self….
Response from Property: Thank you for your feedback! We're sorry to hear about the inconvenience regarding the lack of a coffee bar or machine, as well as the room cleaning and supply policies. Your comments are valuable, and we’ll work on improving these aspects to enhance our guests’ experience. Please don’t hesitate to reach out to the front desk for any immediate assistance during your stay—we’re here to help! We hope to provide a better experience for you in the future.Travelodge kyoto shijo omiya reception Thu
aniu
Standard Double
Stayed in Oct 2024
Other
75 reviews
4.5/5
Great
Posted on Oct 17, 2024
The hotal location is near the train station, the room is clean and enough space to open the language. The staff is very polite and willing to helpl.
Response from Property: Thank you for your staying with us. We hope you could spend a good time by staying here. As you tell, the location is very convenient for our guests to go sightseeing and shopping and eating also. There are a lot of way to get the place you want. We are glad to hear that you felt great for hotel staffs. We would like to communicate with our guests and help with our knowledge and skills. We look forward to seeing you again on your next trip. Best Regards Toravelodge Kyoto Shijo Omiya Reception Staff
Phan C
Standard Twin
Stayed in Mar 2024
Couples
10 reviews
5.0/5
Outstanding
Posted on Mar 31, 2024
Convenient to city centre! No problems of finding food nearby, which is very important! Room was clean too (;
Response from Property: Dear Mr./Ms.,Phan CThank you very much for having stayed with us at HOTEL Pagong with M's and taking the time to share your valuable feedback.We are glad to hear that you enjoyed your stay and found our location convenient. As you mentioned,We are located just a short walk from the bus station and railway station, making it easy to get around town.This makes it easy for guests to get around the city and explore all that it has to offer.There are also many convenience stores and restaurants nearby, so you can easily pick up snacks and drinks without having to go far.We hope you will consider staying with us again in the future. We would love to have the opportunity to further exceed your expectations.Once again, your feedback is highly appreciated and we hope you will give us the opportunity to welcome you back in the future.HOTEL Pagong with M'sFront desk
CHIN JU
Standard Twin
Stayed in Nov 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
Room is big and new. Really nice location. Definitely will come here again.
Response from Property: Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the spacious and new room as well as our convenient location. Knowing that you’d choose to stay with us again truly means a lot to us. We can’t wait to welcome you back on your next visit .Travelodge Kyoto Shijo Omiya Thu !
SIU CHEONG
Standard Double
Stayed in Jan 2024
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Jan 31, 2024
Hotel is new and clean. Location is not bad. Close to bus stations & a comparatively small Hankyu Railway station. 24 hours open convenient stores are nearby.
Double room is small but can't complain under such a price!
Response from Property: Thank you very much for staying at Hotel Pagong with M's. We are very happy to hear that you are satisfied with our hotel. We will continue to make every effort to create a comfortable hotel for our guests.We look forward to welcoming you again. Kind regards, Hotel Pagong with M's ReceptionTsang
InmaSeVa
Standard Twin
Stayed in Jul 2024
Travel with friends
11 reviews
4.7/5
Amazing
Posted on Jul 11, 2024
Great hotel within walking distance from main sites and close to public transportation. Very comfortable and spacious room with smart tv and standard bathroom near also to convenient stores, coffee shops and laundry.
Response from Property: Thank you very much for staying at Hotel Pagong with M's this time from many hotels.We were glad you were able to relax during your stay.Our hotel is located near the downtown area of Kyoto and is the best place for sightseeing and shopping.We will continue to improve our services without compromising on customers' praise.Looking forward to your continued patronage of Hotel Pagong with M’s.SincerelyHotel Pagong with M’sReception・Asai
Anonymous User
Superior Queen
Stayed in Jun 2024
Couples
2 reviews
4.7/5
Amazing
Posted on Jul 4, 2024
the front desk staff were all very helpful and nice. rooms were spacious and clean. would definitely recommend!
Response from Property: Thank you very much for staying at Hotel Pagong with M's this time from many hotels.We were glad you were able to relax during your stay.We are encouraged by the feedback we have received from our guests and will continue to strive to improve our services even further. Lokking forward to your continued patronage of Hotel Pagong with M's.SincerelyHotel Pagong with M'SReception・Asai
Guest User
Standard Double
Stayed in Jun 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
This hotel have many friendly staff and the room is big. The hotel is very new, the wall and the floor is nice. The room has providing a nice kettle for the hot water. It also providing a coin laundry in level 2. So you don’t need to go outside to find one.
Response from Property: Dear,Sir/MadamThank you very much for staying at Hotel Pagong with M’s this time from many hotels.We were glad you were able to relax during your stay.We will continue to improve our services without compromising on customers' praise.Looking forward to your continued patronage of Hotel Pagong with M’s.Sincerely,Hotel Pagong with M’sReception・Pariyar Keshar
Anonymous User
Standard Double
Stayed in Oct 2024
Solo travellers
15 reviews
4.0/5
Very Good
Posted on Oct 24, 2024
Good location. The room was big enough.
Response from Property: Thank you so much for sharing your experience with us .its means so much.travelodge hotels kyoto shijo omiya
Vlad95
Standard Double
Stayed in Jul 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Jul 25, 2024
Good hotel, only one minus - there is no free parking
Response from Property: Dear Mr./Ms.,Thank you for choosing to stay at our hotel and also for your honest review. Your review helps us to improve our customer service. We are sorry that we have no Parking zone . Neary by Hotel there are many Parking zone 、 so I request you to please use that sorry for inconveinentHope you Understand itHotel Pagong with M’sReception Sany