Guest User
November 20, 2022
I reserved a room that can accommodate 5 people, but no matter how I looked at it, it was a room for 2 people (or 3 people if I forced myself to do it). There are only two beds in the first place, so it is impossible to post that it can accommodate 5 people. When I asked the front desk about it, they replied that there is a sofa bed and if two people sleep in one bed, five people can stay. What the staff said was a sofa bed is just a sofa. There are no beds that can be made, and there are no comforters. Even though it's indoors, it's cold this time of year, and I was surprised that one person slept on the sofa without a blanket or comforter. Can this be called a hotel? Also, without any signs of guilt, I was defiantly told that it was a room for 5 people and that it was written on the internet page. Certainly, if you can treat that simple sofa as a bed, you may be able to count the number of beds as 3. Still three. If you have to sleep two people in one, you should clearly write in detail, ``Please sleep in a bed where only one adult can sleep normally.'' If I knew that, it would be impossible for two people to sleep in one bed due to the size and feeling, so I never stayed. Also, looking at the photos on the internet, there was no difference between the room for 4 people and the room for 5 people, and it seemed that they were using the same photos. I was told again about the sofa that there was no room for 4 people. The only difference from the room for 4 is a small sofa. I was terrified to see him continue to insist that the sofa was a bed without even apologizing. Not only was the layout and condition of the room impossible, but the staff's response was the worst, and it was the first time I felt so uncomfortable. When I arrived at the hotel, the front desk was unmanned, and instead of checking my luggage, I put it on the shelf in the shared space near the hotel entrance, which anyone can enter. It was a tougher environment. Of course, 5 people couldn't stay, so I left without using the hotel at all, but there was no refund. For better or worse, I thought this was the case.
Original TextTranslation provided by Google