Guest User
January 31, 2023
I'm just packing after spending 2 nights here and have found the hotel a bit hit and miss. I have good, needs to improve, and good to know/tips for travellers. First the good The location is right on the waterfront, with good views, and close to a swimming beach, park, and castle. It's just over 1km to the shops and restaurants, the walk took about 15 mins of amble, or 10 mins reasonable fast walk There's a small coop across the road that sells good and drink basics The restaurant food is good quality and not bad prices Theres a pool and sauna for guest use The needs to improve When the sun shines the rooms are hotter than the surface of the sun, there is no air con, no fans, and if you are on the car park side of the hotel you will hate every moment Some rooms have decent curtains that block out the light, others have flimsy cheap thin ones that leave you wondering why they bothered This is advertised as a spa hotel, which suggests there will be a touch more luxury than there is - add some better toiletries, a water glass in the rooms, and maybe it will feel a bit more like it One of the reception staff was surly, dismissive, and rude. This was echoed by several people at breakfast If you have a food allergy make sure you ask about it in everything, the menus don't always mention allergens The rooms are inconsistent quality Please add some noise insulation! You can hear everything from the rooms and corridor There is no drinking glass or kettle/drinks in the room Tips Ask for a sea view, these rooms are cooler in summer - they are mostly out of the afternoon sun and you get a better breeze (still really hot though) Bathrobes are €5 to hire, and bring your own slippers if you don't want to buy them (not provided in a spa hotel!) There are no irons, kettles, mini fridge, etc in the rooms (the things you get in many UK, Europe, US rooms as standard) You can get a self catering suite for just a small amount more, with separate bedroom, kitchen, balcony - same building but advertised as Ö Suites. I think these are a better option