Novotel Kunshan East

Clean rooms with quiet air conditioning, and a fantastic location with plenty of food, drinks, and entertainment right downstairs. The views are great too! It's a hidden gem of a hotel tucked away in a residential area. You can even rent shared e-bikes to explore the surroundings and visit Juhu Temple. Perfect for a relaxing getaway!

The room was new, breakfast was plentiful, the mattress was very comfortable, and the pillows were soft. The bathroom facilities were good, and it's definitely worth coming back again. The coffee machine in the breakfast area was excellent, and the coffee was fragrant.

Stayed in a suite~ The facilities are very new, and the red bean cakes and ice cream in the lobby are delicious. There's also a handmade soap making activity, and it's super convenient to find places to eat nearby. Had a really enjoyable 3-day, 2-night stay~

I suggest adding a sign at the entrance for the hotel parking, directing guests to the backyard parking area. Also, the bed creaks really loudly, and the soundproofing isn't great, so I heard thumping noises all night. Breakfast was good though.

Overall, it's decent. The breakfast and environment are just okay, but its location near the mall makes dining and everything else very convenient. There are several malls nearby with underground parking and charging stations, which is great for electric vehicles.