Ancient Dian Resort Hotel Reviews

Response from Property: 尊敬的賓客：​​感謝您選擇入住古滇度假酒店，並坦誠分享您的入住感受。您對服務很好和周邊景點很棒的認可，我們深感欣慰，同時，我們也高度重視您指出的，房間打掃得不太乾淨的問題，您的細緻反饋對我們至關重要。我們始終致力於為賓客提供温馨舒適的體驗。您提到的服務品質，是我們團隊一直努力維護的核心。關於清潔問題，我們已立即進行整改，包括對保潔流程的強化監督和增加查房環節，以確保衞生標準得到嚴格執行。您的中肯意見是我們提升的關鍵。我們真誠期待您的再次光臨，讓我們有機會為您呈現更完美的住宿體驗。

Response from Property: 尊敬的客人，感謝您選擇入住我們酒店並抽出寶貴時間分享您的入住體驗。我們非常高興地瞭解到，您對我們服務人員的友好和專業給予了高度認可，這無疑是對我們團隊最大的鼓勵。同時，我們也十分感謝您就酒店佈局提出的反饋。由於酒店園區內各功能區域（如大堂、客房、泳池及早餐區）分佈在獨立的不同建築中，確實可能需要您步行一段距離，我們理解在一天的主題公園遊玩後，這會為您帶來些許不便。酒店雖然有接送觀光車但我們將持續優化園區內的指引標識與服務動線，同時也在積極研究提供更便捷的接駁方案，以期在未來能為客人創造更省心、更舒適的入住體驗。再次感謝您的理解與建議。我們真誠地期待在您下一次的旅程中，能再次為您服務，帶給您一段更加完美和輕鬆的度假回憶。祝您一切順利！

Response from Property: 尊敬的賓客：感謝您選擇入住我們酒店，並特別提到這次旅行非常划算，預訂包含所有費用。您的肯定讓我們倍感欣慰，我們深知，明晰的預算和無憂的體驗是美好旅程的重要部分。為此，我們精心設計了涵蓋住宿、餐飲及指定活動的套餐，讓您在預訂時便能對整體花費一目瞭然，免去後續繁瑣的額外核算。您用非常划算來形容，是對我們套餐價值與透明定價政策的最佳認可。再次感謝您的信任與選擇。我們期待下次能繼續為您提供同樣透明、省心且物超所值的完美假期。

Response from Property: 尊敬的賓客，您好！衷心感謝您選擇入住我們酒店，並分享如此熱情洋溢的評價！看到您用非常熱情友好、位置極佳、非常乾淨來形容入住體驗，我們整個團隊都倍感欣喜與鼓舞！您提到的工作人員熱情，正是我們以心待客服務理念的體現，每個微笑背後都是我們真誠待客的初心。而位置極佳這四個字，則是對我們選址團隊的最高褒獎，您的推薦是我們前進的動力，期待很快能再次為您提供更完美的入住體驗。祝您生活愉快，萬事順意！

Response from Property: Dear guest, hello! Thank you very much for your affirmation of our service. Your praise has given us great motivation. We will continue to provide you with the same warm service as always and look forward to seeing you again! I wish you a happy life!

Response from Property: 尊敬的貴賓：您好！非常感謝您下榻古滇度假酒店。我們十分榮幸得到您的好評。我們將以更加優質的服務期盼着您的再次光臨！祝您工作順利，生活愉快！

Response from Property: Dear Guest, Thank you for choosing Kunming Ancient Dian Resort Hotel and for sharing your detailed experience. We are delighted to learn that you chose us during the off-season and found it to be excellent value for money and overall satisfied with your stay. The hotel is conveniently located next to Dianchi Music Square, making it ideal for guests attending events. It allows for easy access to the venue while providing a quiet and comfortable environment for rest. Considering the distance between the hotel check-in area and the accommodation area, we have arranged a dedicated shuttle bus to make your trip easier and less stressful. Our suites are designed with the needs of different guests in mind. They are spacious and equipped with complete amenities to meet both short and long stays. Facilities such as washing machines and refrigerators are fully functional, providing you with the convenience of home away from home. We also maintain strict hygiene standards in our rooms to ensure a clean, tidy, and functional living environment. We place particular emphasis on the tranquility of our rooms so you can rest peacefully after your trip – a standard we consistently uphold. We sincerely look forward to your next visit. We will welcome you with even more attentive service. We wish you a happy life and all the best.

Response from Property: Dear Guest, Thank you for your continued trust and support of Kunming Ancient Dian Resort Hotel. We are honored and gratified to learn that you had an excellent experience during your stay for the music festival and that you choose us repeatedly. We have always prioritized our guests' needs, striving for timeliness, efficiency, and attentiveness in everything from front desk reception and room service to all the details. Your appreciation for the spaciousness of your room is an affirmation of our room design and daily maintenance, while the front desk staff's quick response, proper document signing, and timely delivery to your room are simply part of our service responsibilities. We always value our guests' needs and maintain a high level of responsiveness, day and night, hoping that any issues you encounter during your stay can be resolved promptly, ensuring a safe, smooth, and comfortable experience. The hotel's convenient location adjacent to the event venue makes travel easier for guests like you who have attended the event multiple times. It is a great honor for us to be your first choice for accommodation during the music festival, and we thank you for your sincere recommendation; this recognition means a lot to us. We will pass on your praise for the front desk staff to every colleague. This encouragement will motivate everyone to provide even better service. In the future, we will continue to improve our service quality and guest experience, living up to your long-term trust. We sincerely hope you will choose us again next time you visit. We will welcome your return with even better and more attentive service. We wish you a happy life and all the best.

Response from Property: Dear Guest, thank you so much for choosing the Kunming Ancient Dian Resort Hotel's Hot Spring Villa Double Package. We are also sincerely grateful for your recognition of the package's value and ambiance; this affirmation makes us truly honored. We are always dedicated to refining our resort facilities and services, striving to ensure that every guest can experience the beauty of Ancient Dian with comfort. From the planning of our packages to the maintenance and creation of our environment, everything reflects our commitment to enhancing your vacation experience. Moving forward, we will continue to uphold quality, continuously optimize our packages, maintain a pristine environment, and meticulously attend to every detail to bring you an even better vacation experience. We sincerely look forward to your next visit and hope that Ancient Dian will continue to provide you with more pleasant leisure time. Wishing you a happy life!

Response from Property: Dear guest, Hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and leave us such a thoughtful review. We are deeply pleased to read your message. We are pleased to learn that you were satisfied with our hotel facilities, clean guest rooms, and attentive service. We are particularly pleased to hear that you were able to maintain a quiet atmosphere during the National Day holiday and provide a suitable study space for your children. We are committed to creating a peaceful, comfortable, and convenient environment for our guests, and your recognition proves that our efforts are worthwhile. Affordable prices, a tranquil environment, and practical needs that meet the needs of families are exactly what we hope to provide you. Your satisfaction is the greatest encouragement to our team. We will continue to maintain our high standards of management and service, so that every guest can relax and enjoy their trip with peace of mind. Thank you again for choosing us and recommending us. Our entire team looks forward to providing you and your family with warm and thoughtful service on your next trip. We wish you and your family a happy and successful life!

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for sharing such detailed and honest feedback. This is invaluable to us! First of all, we are delighted to learn that you are satisfied with our apartment-style room design, comprehensive facilities (especially the washing machine), and beautiful surroundings, which are exactly the ideal accommodations we create for guests looking for extended stays. At the same time, we sincerely apologize for your points regarding the lack of laundry detergent and the potential misunderstanding caused by the text and images. Your points are very valid, and providing more convenient details for long-stay guests is our responsibility. Regarding laundry detergent, we have already purchased a batch for our guest rooms to ensure the convenience of future guests. Regarding the distance to the pool and hot springs, we have communicated with the booking platform and will immediately add a prominent bold text description, clearly indicating that these are community amenities/nearby facilities and their approximate distances, to avoid causing similar inconvenience to other guests. Again, we apologize for any discrepancy between our description and your expectations. Your feedback is a valuable asset for our improvement. We sincerely hope that these improvements will bring you surprises on your next visit. We look forward to providing you with an even more perfect vacation experience again! Wishing you all the best

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and sharing such a heartwarming vacation experience! Our entire team was delighted to see you and your family, especially the children, enjoying your time at the Ancient Dian Hot Springs and Colorful Amusement World! A special thank you for your praise of the front desk staff! Their patient and meticulous assistance in helping the children change and shower, and ensuring their safe reunion with you, perfectly embodies our customer-centric service philosophy. We look forward to welcoming your family back soon and creating many more wonderful memories.

Response from Property: Dear Guest, Greetings! We are truly grateful for your choice to stay at our hotel from Beijing and for sharing such a wonderful experience! We are honored and delighted to see you describe your trip as amazing, great value, and exceptionally wonderful! We look forward to seeing your family's joyful moments again soon. May your life be as radiant as the sunset over Dianchi Lake!

Response from Property: Dear guest, thank you very much for choosing to stay with us and for taking the time to share your valuable experience. We have received and noted the issues you raised regarding the room amenities. We fully understand your expectations for a higher quality accommodation experience, and we are currently planning renovations and upgrades for some of our guest rooms to provide even more comfortable accommodations for our guests in the future. We are also delighted that you are satisfied with our hotel's excellent value and excellent location. We are committed to providing convenient chauffeur-driven transportation for your convenience, and we are deeply encouraged by your appreciation. We also take your feedback on breakfast very seriously. We will work with the culinary team to further enhance the taste and variety of our dishes, while ensuring generous portions and satisfying guests' appetites, to provide an even better dining experience. Your feedback is our driving force. Thank you again for your understanding and suggestions. We sincerely look forward to serving you again after the hotel upgrades are completed and to bringing you a brand new experience. We wish you all the best!