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Location9.4
Amenities9.3
Service9.3
Cleanliness9.5
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Negative reviews(52)
Couillard
Yarrow Sunnine Double Room
Date of stay: Apr 2026
Couple
7 reviews
10/10
Outstanding
Posted on May 12, 2026
We had a marvelous stay in this resort. Service was very professional, helpful and kind. Breakfast is delicious. Bedroom was at highest quality. I highly recommend.
Response from Property: ❤酒吧暢享時光 花園燒烤❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。Dear guest, as we read your warm words, we seem to see you enjoying your time leisurely at the resort again. It is our greatest comfort that the enthusiasm of the service staff, the aroma of the breakfast, and the comfort of the bedroom have become part of your beautiful memories. May this beauty stay with you always, and we look forward to meeting you again at the resort one day in the future to embark on a new wonderful journey together.
Guest User
Guestroom (2 Beds)
Date of stay: Jan 2026
Family
7 reviews
4.5/10
Posted on Feb 9, 2026
The room's cleanliness was subpar. I was woken up at 5 AM by the garbage truck. My room faced a public toilet, and I had to keep the curtains drawn all the time because of the streetlights shining directly into the room. Also, no one mentioned the regular Dalianchi Lake gull-watching bus service from Monday to Friday (excluding holidays).
Original TextTranslated by Google
Response from Property: Dear Guest, Regarding your question about the unreasonable garbage collection time, this time is set by the local government, and we have already reported this to the relevant department. As for the issue of the gull-watching vehicle, our staff did not provide you with a second reminder; we have already retrained our frontline staff. We hope you will continue to stay at Haiwei Hotel next time you visit Kunming; we are confident we can provide you with an even better experience.
Guest User
Yarrow Sunnine Double Room
Date of stay: Jan 2026
Family
7 reviews
6.0/10
Posted on Feb 9, 2026
I booked two rooms, but when I arrived at the front desk, a young man there said only one room was available. However, the older manager stepped in and said both rooms could be checked into. I'm not sure who the younger guy was trying to save the room for! So, a manager is a manager for a reason. The room's cleanliness was just okay. The garbage truck collected trash at 5 AM, which woke me up. You have to keep the curtains closed because a street light shines directly into the room.
Original TextTranslated by Google
Response from Property: Dear Guest, Regarding your question about the unreasonable garbage collection time, this time is set by the local government, and we have already reported this to the relevant department. As for the issue of the gull-watching vehicle, our staff did not provide you with a second reminder; we have already retrained our frontline staff. We hope you will continue to stay at Haiwei Hotel next time you visit Kunming; we are confident we can provide you with an even better experience.
Lyon_u
Yarrow 2-bed Room
Date of stay: Aug 2025
Business traveller
5 reviews
10/10
Outstanding
Posted on Sep 12, 2025
The hotel is brand new. The rooms are spacious and offer beautiful views. The swimming pool is clean, though the lanes are a bit short. On the second floor, there's a complimentary floral tea tasting area with a pleasant ambiance, perfect for reading and relaxation. The evening congee (porridge) with shredded pork and mushrooms was delicious, and the breakfast selection was extensive.
Original TextTranslated by Google
Response from Property: ❤Lakeside Scenery, Playful Black Swans❤ The hotel is located in the heart of the Haigeng area of the Dianchi Lake Resort in Xishan District, Kunming, within the Dianchi Lake ecological tourism circle. It is adjacent to famous tourist attractions such as Yunnan Ethnic Village, the museum, Xishan Mountain, and Haigeng Dam. It is a 30-minute walk from Haigeng Dam and a 15-minute walk from Dianchi Lake, boasting a prime location and convenient transportation. Dear Guest: Thank you for choosing to stay at Haiwei Hotel and sharing such a meticulous stay experience! Your satisfaction is our greatest motivation. Autumn is the most pleasant time of year at Haiwei Hotel. We look forward to meeting you again, savoring the beauty of "slow living" as you turn the pages of a book. We look forward to your next visit to experience a different kind of afternoon.
gigi313
Yarrow 2-bed Room
Date of stay: Aug 2025
Family
47 reviews
10/10
Outstanding
Posted on Sep 10, 2025
The hotel was great, with excellent facilities. It's conveniently located within walking distance of Minzu Village. The views from the room window were beautiful and delightful. The staff were incredibly friendly and helpful. They also offer a sightseeing buggy tour around Dianchi Lake. Breakfast was plentiful and varied. We'll definitely be back next time!
Original TextTranslated by Google
6/9
Response from Property: ❤Dianchi Lake, 10-minute walk from Yunnan Ethnic Village❤ The hotel is located in the core area of Haigeng District, Dianchi Lake Resort Area, Xishan District, Kunming, within the Dianchi Lake ecological tourism circle. It is adjacent to famous tourist attractions such as Yunnan Ethnic Village, the museum, Xishan Mountain, and Haigeng Dam. It is a 30-minute walk from Haigeng Dam and a 15-minute walk from Dianchi Lake. Dear Guest: Thank you for choosing to stay at Haiwei Hotel and sharing such a wonderful experience! Your recognition is a great encouragement to us. The sightseeing bus service around Dianchi Lake that you mentioned is part of our carefully designed 'Dianchi Scenic Tour' (departing daily at 9:00 AM). We are delighted to create unforgettable memories for your trip. Autumn is the most beautiful time of year at Dianchi Lake. We look forward to meeting you again and enjoying the magnificent scenery of '500 li of Dianchi Lake rushing into view'!
Guest User
Yarrow 2-bed Room
Date of stay: Jul 2025
Family
24 reviews
10/10
Outstanding
Posted on Aug 27, 2025
This hotel is fantastic! We stayed four nights in Kunming and tried three different hotels, but this was the only one we extended our stay at. It's not a huge hotel, but it's beautifully designed, very tastefully decorated, and has an upscale feel. While the rooms are a little on the smaller side, the bed was large and exceptionally comfortable, and the view from the window was quite pleasant. The location is also excellent, right next door to the Ethnic Village. The room rates were very reasonable, and they didn't charge for children's breakfast. A particular highlight was the mushroom hot pot set we ordered for dinner at the hotel. The mushrooms were incredibly fresh and delicious, the portions were generous, and we could even enjoy some live music. Highly recommended! 👍
Original TextTranslated by Google
Response from Property: ❤Lakeside Scenery, Playful Black Swans❤ The hotel is located in the heart of the Haigeng area of the Dianchi Lake Resort in Xishan District, Kunming, within the Dianchi Lake ecological tourism circle. Adjacent to famous tourist attractions such as the Yunnan Ethnic Village, the museum, Xishan Mountain, and the Haigeng Dam, it is a 30-minute walk from the Haigeng Dam and a 15-minute walk from Dianchi Lake, boasting a prime location and convenient transportation. Dear Guest: Thank you for choosing to stay at our hotel and taking the time to share such a detailed experience! We are honored to learn that you have stayed consecutively and particularly enjoyed the mushroom hot pot set meal. Your recognition of the room comfort, views, and family-friendly service is the direction we will continue to strive for improvement. The convenient location of the Ethnic Village allows you to deeply experience the Yunnan culture, while the small joys within the hotel—whether it's the lush greenery outside the window or the folk music performances during dinner—add warm memories to your trip, which makes us truly happy. We look forward to serving you seasonal delicacies again next mushroom season. Have a safe journey home and stay tuned!
Guest User
Yarrow 2-bed Room
Date of stay: Jul 2025
Family
2 reviews
10/10
Outstanding
Posted on Aug 25, 2025
The staff were incredibly friendly and helpful. They even upgraded our room for free and provided a complimentary kids' meal, which was a fantastic bonus. The overall service was excellent. The location is superb, being very close to Dianchi Lake, the Yunnan Provincial Museum, and Yunnan Ethnic Village, making it incredibly convenient for sightseeing. On top of that, the breakfast offered a wide variety of delicious options.
Original TextTranslated by Google
Response from Property: ❤Free sightseeing bus to Dianchi Lake❤ The hotel is located in the core area of Haigeng District, Dianchi Lake Resort Area, Xishan District, Kunming, within the Dianchi Lake ecological tourism circle. It is adjacent to famous tourist attractions such as Yunnan Ethnic Village, Yunnan Museum, Xishan Mountain, and Haigeng Dam. It is a 30-minute walk from Haigeng Dam and a 15-minute walk from Dianchi Lake, boasting a prime location and convenient transportation. Dear Guest: Seeing your warm descriptions of your stay with words like "very good" and "very fulfilling" made our entire team as happy as receiving the sweetest ice cream on a summer's day! We were especially touched that you remembered: • The thoughtful room upgrade by the front desk staff • The children's meal specially prepared for your little one • The prime location within walking distance of Dianchi Lake • The abundant breakfast feast Every detail you mentioned is the best testament to our "treating guests like family" service philosophy. Knowing that you could easily visit the Yunnan Museum and Yunnan Ethnic Village made our insistence on choosing a location by Dianchi Lake even more worthwhile. We look forward to creating more warm memories for you that are both unexpected and perfectly reasonable! Wishing your little one health and happiness!
Wuwangwodemantianxing
Yarrow 2-bed Room
Date of stay: Jul 2025
Family
7 reviews
10/10
Outstanding
Posted on Aug 26, 2025
Excellent! The hotel is very clean, nicely styled, and the facilities are quite new. The on-site restaurant is a proper one, serving delicious food, so breakfast was also great.
Original TextTranslated by Google
Response from Property: ❤免費觀光車賞滇池❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:衷心感謝您選擇入住我們酒店並留下如此温暖的好評!得知您對用餐環境、貼心服務和小禮物等細節感到滿意,這正是我們"以心傳情"服務理念的最佳印證。您提到的"很用心"三個字,是對我們團隊莫大的鼓勵。從您反饋的細節中,我們特別欣慰:• 用餐環境獲得認可• 客房小禮物傳遞了心意• 整體服務給您留下美好印象您真誠的肯定將激勵我們繼續保持這份用心,為每位賓客創造更多驚喜體驗。期待在不久的將來,能再次為您提供"意料之外,情理之中"的周到服務!祝您生活愉快,期待重逢!
Guest User
Yarrow 2-bed Room
Date of stay: Jul 2025
Family
10 reviews
9.0/10
Great
Posted on Aug 24, 2025
The fish are very beautiful.
Pros:
The hotel's overall decor is quite stylish.
The scented diffusers in the hallways were a pleasant and comforting detail.
While the room was rather small, the decor was very nice.
Cons:
The soundproofing is extremely poor; I was woken up early in the morning by guests checking out.
Service was just average.
Original TextTranslated by Google
Response from Property: ❤酒吧暢享時光 花園燒烤❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:感謝您選擇入住我們酒店並分享如此細緻的體驗反饋!得知您欣賞過道的香薰設計與整體裝修格調,這正是我們營造沉浸式氛圍的用心之處——您提到的"魚非常漂亮"細節,相信是我們水景裝置為您的停留增添的驚喜。針對您説的其他客人退房吵到您的這個情況,因為是暑假期間,人流量大,退房高峯期不可避免的會產生一些噪音;大部分客人都是帶小朋友出行,小朋友外出旅行必然會非常興奮,無法避免產生的聲響也請您諒解。實在抱歉。
Guest User
Elegant 2-bed Room
Date of stay: Jul 2025
Family
4 reviews
10/10
Outstanding
Posted on Aug 29, 2025
A five-star hotel offering excellent value for money. The ambiance is superb, and the hotel's extensive gardens are perfect for a long leisurely stroll. The kids absolutely loved the large bathtub in the room.
Original TextTranslated by Google
Response from Property: ❤Lakeside Scenery, Playful Black Swans❤ Hello, thank you very much for your valuable feedback on the hotel. Our hotel has always meticulously crafted its surrounding environment and park landscape. The gardens reflect a great deal of effort, offering beautiful scenery in all four seasons, with a harmonious and varied layout. The introduction of the black swans is a particularly brilliant touch; they frolic and forage in the lake, bringing life to the park and becoming a favorite "scenic spot" for guests to relax and enjoy the view. At the same time, the hotel is situated in an area with lush greenery and pure air. The high concentration of negative oxygen ions is a generous gift from nature, allowing every guest to enjoy the health and comfort brought by the fresh air in their room or while strolling through the park. We will continue to maintain this advantage and look forward to your next visit for an even better experience. Thank you again.
Alex829
Guestroom (2 Beds)
Date of stay: Jul 2025
Family
29 reviews
10/10
Outstanding
Posted on Aug 21, 2025
Every nook and cranny of this establishment exudes a unique charm and character. The seamless fusion of 'Haipai' retro and Nanyang aesthetics beautifully marries a relaxed vacation atmosphere with sophisticated elegance. The service was exceptional – consistently professional yet genuinely warm and attentive, perfectly complementing the overall ambiance. We particularly appreciated the high-quality mattress and bedding. The breakfast spread was extensive and delicious, with the rice noodles being a standout.
Original TextTranslated by Google
Response from Property: ❤酒吧暢享時光 花園燒烤❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的客人,讀到您如此細膩的點評,我們內心滿是感動與珍視。您精準捕捉到了空間裏海派復古與南洋風情的交融,更體會到每個角落暗藏的情緒價值,這份懂得讓我們所有關於場景營造的用心都有了歸宿。“穩中有情” 的服務能與空間調子完美融合,是團隊最珍視的認可 —— 我們始終相信,服務不應是刻意的表演,而該像空間裏的光影、陳設一樣,自然地成為整體氛圍的一部分,温柔託住每位客人的度假心境。床墊、織品的舒適,早餐裏那碗被您記住的米線,這些關乎日常體驗的細節能被您留意並喜歡,更讓我們確信:精緻從不衹在風格的堆砌裏,更藏在觸摸得到的質感、舌尖留得住的滋味裏。再次感謝您用文字為我們的空間與服務留下如此生動的註腳,期待未來能再次在這份 “融洽” 裏與您相遇,續寫更多關於度假與精緻的故事。祝您生活如這般,處處皆有值得細品的美好。
The surroundings are beautiful, and it's conveniently located right next to the Ethnic Culture Village, making it easy to get around. The restaurant was also very good. My children absolutely loved the tents, and there's a swimming pool too.
Original TextTranslated by Google
Response from Property: ❤湖畔美景 黑天鵝嬉戲❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的賓客:感謝您選擇入住我們酒店並抽出時間分享如此用心的點評!得知孩子特別喜歡帳篷和泳池,我們倍感欣慰——這正是我們打造親子友好環境的初衷。民族村的地理位置讓您的出行更加便捷,而您對餐廳的認可也讓我們團隊充滿動力。期待在秋高氣爽的季節再次迎接您一家,相信會給孩子帶來更多驚喜!
Guest User
Yarrow Sunnine Double Room
Date of stay: Jul 2025
Family
4 reviews
10/10
Outstanding
Posted on Aug 18, 2025
The hotel exceeded all our expectations. Even though we only stayed for one night, it truly made us feel right at home. Upon check-in, we happened upon a couple celebrating their outdoor wedding on the hotel lawn, and it was lovely to share in their joy!
A truly wonderful stay. The location is superb, and both the interiors and the garden are stunning. The service was impeccable! The à la carte dishes from the restaurant were also excellent. It was incredibly pleasant to dine in the garden during the evenings when we didn't feel like going out. Highly recommended!
Original TextTranslated by Google
Response from Property: ❤免費觀光車賞滇池❤酒店位於昆明西山區滇池度假區海埂片區核心位置,屬滇池環湖生態旅遊圈。毗鄰雲南民族村、博物館、西山、海埂大壩等著名旅遊景點,距離海埂大壩步行30分鐘,距離滇池步行15分鐘,地理位置得天獨厚,酒店周邊交通便捷。尊敬的客人,您好!非常感謝您選擇入住我們酒店,並留下如此暖心的評價!得知您對環境和服務都十分滿意,我們全體員工倍感榮幸,這無疑是對我們工作最大的鼓勵與肯定!為了讓每一位客人都能擁有舒適的入住體驗,我們始終用心維護環境的整潔與美觀,從公區的綠植佈置到客房的細節陳設,都希望能讓您感受到家一般的温馨;同時,也不斷提升服務品質,無論是前台的微笑接待、客房同事的貼心整理,還是餐廳工作人員的細緻服務,都致力於用真誠打動每一位客人。您的認可讓我們更加堅信,所有的用心都是值得的!我們十分珍惜與您的相遇,也衷心期待能再次為您提供服務。如果您下次有任何需求(如偏好房型、特別安排等),歡迎隨時與我們聯繫,我們會全力為您打造更難忘的入住體驗。祝您生活愉快,萬事順遂!期待與您重逢!
Gedeleshangyang
Guestroom (2 Beds)
Date of stay: Jul 2025
Family
6 reviews
10/10
Outstanding
Posted on Sep 3, 2025
The room exceeded my expectations; the natural light in my 2nd-floor room was excellent. The food at the 1st-floor restaurant was also delicious; the restaurant's incredibly authentic cuisine was truly the most memorable part of my entire Yunnan trip. However, I was very dissatisfied with the laundry room on the 3rd floor. My clothes were often removed by other guests halfway through the cycle, which makes me question their etiquette. Overall, the hotel's service was very attentive. I even received a complimentary souvenir upon check-out, which I really appreciated. I would definitely choose to stay here again next time.
Original TextTranslated by Google
Response from Property: ❤Lakeside Scenery, Playful Black Swans❤ The hotel is located in the heart of the Haigeng area of the Dianchi Lake Resort in Xishan District, Kunming, within the Dianchi Lake ecological tourism circle. It is adjacent to famous tourist attractions such as the Yunnan Ethnic Village, the museum, Xishan Mountain, and the Haigeng Dam. It is a 30-minute walk from the Haigeng Dam and a 15-minute walk from Dianchi Lake, boasting a prime location and convenient transportation. Dear Guest: We were delighted to hear about your appreciation for the sunshine on the 2nd floor and the authentic cuisine on the 1st floor, especially the souvenirs that allowed you to take home the taste of Yunnan! Our chefs and concierge team will be overjoyed! ——Next time you return, you will find even more surprises! ——Haiwei Hotel Team