Kumamoto Washington Hotel Plaza

Kumamoto Washington Hotel Plaza Reviews

Kumamoto Washington Hotel Plaza

2 Chome-3-10 Shimotori, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0807, JapanView Hotel Details
Kumamoto Washington Hotel Plaza
Kumamoto Washington Hotel PlazaKumamoto Washington Hotel PlazaKumamoto Washington Hotel Plaza
Check available rooms for your travel dates
We Price Match
1 night

Kumamoto Washington Hotel Plaza Guest Reviews

4.1/5
Very Good
52 reviews
Verified reviews
Location4.3
Amenities3.8
Service4.1
Cleanliness4.2
Filter by:
Sort by:
All reviews(52)
Positive reviews(32)
Reviews with photos/video(7)
Convenient location(11)
Located in the city centre(7)
Clean and tidy(5)
Awesome stay(5)
Guest User
Single Room
Stayed in Mar 2024
Solo travellers
5 reviews
4.5/5
Great
Posted on May 2, 2024
It is a 8-minute walk to Kumamoto Sakuramachi Bus Terminal and Gyomu Supermarket (they are close to each other). Super convenient!!! Also Kumamoto Washington Hotel Plaza has Netflix which is a great way to unwind after a day's travel. However, the housekeeping forgot to clean out the fridge in which the previous traveller had left behind a box of pre-packed cooked veggies and slices of sausages.
Response from Property: Thank you for your feedback.We apologize for the lack of cleaning in your room.hotel manager
Ericsun
Semi Double Room
Stayed in Oct 2024
Couples
5 reviews
4.0/5
Very Good
Posted on Nov 25, 2024
Located in the center of Kumamoto, the breakfast is very rich. The room is very small, and it is difficult for two people to sleep. Parking is very convenient. Parking in the large multi-story parking lot opposite is OK for ¥1,300 from 5:00 pm to 9:00 am the next morning. It is also close to Kumamoto Castle.
Original TextTranslated by Google
Response from Property: この度は熊本ワシントンホテルプラザにご来館いただきまして、誠にありがとうございました。当館へのご評価をご記載くださり、感謝申し上げます。今後も、お客様により良い商品をお届けできますよう、社員・スタッフ一同努めてまいります。またのご来館を心よりお待ちしております。熊本ワシントンホテルプラザ支配人 高島 敬四郎
Guest User
Single Room
Stayed in Oct 2024
Family
15 reviews
4.1/5
Very Good
Posted on Dec 10, 2024
Japanese hotels are so expensive on weekends that it hurts my heart! This hotel has a good location and a good price. It looks a bit old, and there are many Japanese guests staying there. The facilities are neither good nor bad. The advantage is that the location is good. It is next to the busiest commercial street in Kumamoto. There are trams to Kumamoto Castle and Suizenji Temple, which is very convenient for eating and shopping. There is also horse meat curry rice in the evening, around 9 o'clock in the evening. I have never eaten horse meat before. It's my first time trying it. It's a little sour and the meat is a little rough, but free is the king.
Original TextTranslated by Google
Response from Property: この度は熊本ワシントンホテルプラザにご来館いただきまして、誠にありがとうございました。当館へのご評価をご記載くださり、感謝申し上げます。8/1にリニューアルオープンしました。新たに大浴場も完備しております。又、湯上り無料サービスの「アイス」「乳酸菌飲料」及び、21:30~23:00までお夜食無料サービスの「お夜食馬カレー」もご用意しております。今後も、お客様により良い商品をお届けできますよう、社員・スタッフ一同努めてまいります。またのご来館を心よりお待ちしております。熊本ワシントンホテルプラザ支配人 高島 敬四郎
Guest User
Single Room
Stayed in Jul 2024
Solo travellers
6 reviews
4.5/5
Great
Posted on Aug 13, 2024
It is located close to the Sakuramachi Bus Terminal and there is a Shimotori nearby, so it seems very good for sightseeing. I used it for one day because the first train from where I live was too late, and I was able to check out early in the morning freely, which was nice. The accommodation was clean and it was bigger than other hotel single rooms, which was nice. There was a slight dusty smell rather than a fluffy smell from things like towels, but I don't think it was annoying.
Original TextTranslated by Google
Response from Property: Thank you very much for using Kumamoto Washington Hotel Plaza. We also appreciate your kind words about our hotel's environment. We will continue to strive to create an environment where you can use our hotel comfortably and with peace of mind. We look forward to seeing you again. Kumamoto Washington Hotel Plaza Manager Takashima Keishiro
taro
Semi Double Room
Stayed in Dec 2024
Couples
3 reviews
4.7/5
Amazing
Posted on Jan 4, 2025
It has been renovated and is very clean. The large public bath is also good. The horse curry for dinner is delicious, but when I went there around 10pm, there was almost no meat in the curry and no fukujinzuke pickles either.
Original TextTranslated by Google
Response from Property: この度は熊本ワシントンホテルプラザにご来館いただきまして、誠にありがとうございました。当館へのご評価をご記載くださり、感謝申し上げます。また、貴重なご意見を頂きありがとうございます。。今後も、お客様により良いサービスをお届けできますよう、社員・スタッフ一同努めてまいります。またのご来館を心よりお待ちしております。熊本ワシントンホテルプラザ支配人 高島 敬四郎熊本ワシントンホテルプラザ支配人 高島 敬四郎
Zawaiian
Single Room
Stayed in Nov 2024
Business travellers
16 reviews
3.5/5
Posted on Jan 2, 2025
It's in a busy area. There are so many cars that it's sometimes difficult to drive around the hotel. It's something to think about.
Original TextTranslated by Google
Response from Property: この度は熊本ワシントンホテルプラザにご来館いただきまして、誠にありがとうございました。当館へのご評価をご記載くださり、感謝申し上げます。お車につきましては、ご不便をお掛けし申し訳ございません。特に週末の渋滞が酷く、私共も駐車場のご案内に苦慮しております。貴重なご意見を頂きありがとうございます。またのご来館を心よりお待ちしております。熊本ワシントンホテルプラザ支配人 高島 敬四郎
Caomeixingbingle
Semi Double Room
Stayed in Oct 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
I highly recommend this hotel. It is located on a commercial pedestrian street, which is very convenient. It is also very close to Kumamoto Castle. The hotel seems to have just been renovated. The room is very new and the facilities are pretty good. The point is that you can eat free curry rice at 9 pm in this hotel! ! ! ! Free! Curry rice! ! ! Free midnight snack! ! ! ! Very good! The bed is too small and narrow. My husband and I sleep in a 1.2-meter bed, which is very crowded😭 Also, not far from the downstairs of this hotel... is a street of customs, hahahaha, I laughed to death
Original TextTranslated by Google
Response from Property: Thank you very much for visiting Kumamoto Washington Hotel Plaza. We appreciate you taking the time to leave a review of our hotel. We reopened on August 1st. We now have a large public bath. We also provide free ice cream and lactic acid bacteria drinks after your bath, as well as a free late-night snack of horse curry from 9:30pm to 11pm. All of our employees and staff will continue to work hard to provide even better service to our customers. We look forward to seeing you again. Takashima Keishiro, Manager, Kumamoto Washington Hotel Plaza
Guest User
Semi Double Room-Smoking
Stayed in Mar 2024
Booked for others
61 reviews
4.6/5
Great
Posted on May 27, 2024
The hotel is in a good location. It's convenient to the subway. There are restaurants and many shops nearby. The room is hygienic, but it's small. But Japanese hotels are relatively small, so you can get used to it and accept it.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. This is very helpful. hotel manager
Guest User
Economy Twin Room Smoking
Stayed in Dec 2023
Travel with friends
5 reviews
3.2/5
Posted on Jan 31, 2024
The advantage is that the hotel is very close to the shopping street and Kumamoto Castle, so it is very convenient to go shopping and eat. Facilities: The room is small. Although the bathroom is clean, the facilities are old and yellowed. The toilet exhaust is not good, and it feels stuffy when going to the toilet and taking a shower. Room carpet cleanliness is average Service: Two people staying in a room are only given one room card, which is a bit inconvenient.
Original TextTranslated by Google
Response from Property: Thank you for staying with us. Your comments are very helpful. hotel manager
Single Room
Stayed in Jul 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
It was very clean as it had just been renovated, and it was nice that it had a large bath.
Original TextTranslated by Google
Response from Property: Thank you very much for visiting Kumamoto Washington Hotel Plaza. We are also very happy to receive such a good evaluation. We reopened on August 1st. We have also newly equipped a large public bath. We will continue to devote ourselves to providing better service in the future. Kumamoto Washington Hotel Plaza Manager Takashima KeishiroWe look forward to seeing you again.
Yun
Semi Double Room
Stayed in Oct 2024
Business travellers
2 reviews
4.2/5
Very Good
Posted on Nov 23, 2024
Thanks to the hotel, I stayed for one night cheaply.
Original TextTranslated by Google
Response from Property: この度は熊本ワシントンホテルプラザにご来館いただきまして、誠にありがとうございました。当館へのご評価をご記載くださり、感謝申し上げます。8/1にリニューアルオープンしました。新たに大浴場も完備しております。今後も、お客様により良い商品をお届けできますよう、社員・スタッフ一同努めてまいります。またのご来館を心よりお待ちしております。熊本ワシントンホテルプラザ支配人 高島 敬四郎
Guest User
Semi Double Room-Smoking
Stayed in Mar 2024
Business travellers
1 reviews
4.0/5
Very Good
Posted on Apr 29, 2024
I stayed here for work, and the location was great as it was close to the downtown area! The breakfast buffet was also delicious!
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We look forward to working with you again.
Guest User
Twin Room 1
Stayed in Apr 2024
Family
1 reviews
3.7/5
Posted on May 5, 2024
Well, overall it was an average experience. It was nice to be close to the downtown area.
Original TextTranslated by Google
Response from Property: Thank you for your review. Your feedback is very helpful. We hope to see you again in the future. Kumamoto Washington Hotel Plaza Manager Yamada Akiyoshi
frm378
Semi Double Room-Smoking
Stayed in Jan 2024
Travel with friends
24 reviews
3.5/5
Posted on Feb 27, 2024
The location of the hotel is very good, but the rooms are dilapidated and should be repaired. If I stay at this hotel at this price, I will probably not stay there again. The nearby parking lot is very convenient and very suitable for self-driving tours.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. hotel manager
Wu Nelson
Twin Room 1
Stayed in Jan 2024
Family
11 reviews
4.2/5
Very Good
Posted on Feb 27, 2024
Although the location of the hotel is very close to the Fenghua District, it is not bad for being close to Tsuruya Department Store. It is very close to the downtown area and is very convenient for shopping. The room is very, very small. The next suitcase you put in it will get stuck in the door. Breakfast It’s not rich but simple and delicious. The hotel staff are very kind and enthusiastic to help you explain. It’s pretty good. There is an attached parking lot. We parked from 20:00 to 8:00 in the morning, and the fee was 1,200 yen.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. hotel manager