Reviews for Kuala Lumpur Hotels

Scarletz Leisure Suites KLCC
4.3/593 Reviews
KLCC
THE HOTEL WAS SUPERB !! And amazing. It was a great staying night there and the hotel have Netflix and nice view from my room. Please go to the pool !! You can see the KLCC view from the pool. the price was just nice and MY ROOM IS SOOO TIDY , CLEAN , PRETTY AND GREAT !
Platinum Service Suites KLCC
4/57 Reviews
KLCC
Terrible stay, dissappointed services and not well maintained facilities! Staff being unreasonable. Scam us and lied to us regards to our room. 1. Call the host (Israfil) that we have reached, he said he will come down, waited for 20mins and still not here. Only to called him again and he said he's at the lobby. And he has been standing all the while with no initiative to call us and talking to his friend. Went there and asked if he is the host. Yes, indeed he is. 2. Reached outside our hotel room and saw a hanging key and quietly went inside to our great surprise there were 3 housekeepers seating and chit-chatting at the sofa. They looked super shocked and asked again if this is my room. Get up and they turned on the aircon, with the sofa cover not covered properly and in a mess , floor carpet with crumbs?. And they looked ard maybe a last check? Terribleeeeee!!! 3. We booked for 2 three bedroom suites. Checked in and my cousin received a room with a glass door with no privacy. She is pregnant and staying with her parents and one of our other relative. She called in to have a room change. Was informed they have only 3 three bedroom suites and 1 room left which is my cousin. And mine was an upgraded 4 bedroom suite which Israfil didn't informed me it was? Googled and there's no 4 bedroom suites. Checked out, infront of my cousin asked him again if mine is an upgraded one, he said NO! Mine is 3 bedroom suite same as hers which is no. Mine has no glass door. We felt cheated. They twisted their words. 3. The whole apartment is a disaster! Laundry room toilet, the water spray is leaking. Room 1 has no lock! The room can't be closed properly with an open gap at the top corner. Beds and pillows looks stained and dirty! Master bedroom bathroom has no lock!! Maybe the lock is for show?? The bathtub is dirty have to keep washing it off for many times. Shower gel is empty. Total rundown! 4. Service is super slow!!! Asked for the spare key from checked in and was delayed till we went out and came back yet have to wait from 10pm to almost 12am after so many spam whatsapp to only received the key from a 'black face' staff (not the skin clr obviously, no racist game of course) 5. Forgotten about the rules that we cant place the rubbish outside the hotel room and forgotten to called the staff to pick up and throw, so no warning letter given for a first timer?. Straight 200rm penalty. Offered to pay but host can't issue an invoice due to holidays?. Maybe he meant weekends. After some arguments , debate here and there, finally he can issue a manual invoice. The whole experience with the services, staff and apartment makes the holidays bad!. Will never return here and no one should too. Hope the above management can have a proper background check of this company and why are they still operating. Not sure how are there so many bad reviews but there are still 5 stars reviews abovehead. Too many! Terrible stay, dissappointed services and not well maintai
Star Residence by Axquisite Suites
4.1/512 Reviews
KLCC
We arrived at reception with a room booked months before. We had booked on Agoda. Star Residences Art Apartment KL, owner Alexander Polyakov, 5 nights. At the reception which is not a real reception but a station for the security guards, they tell us that we have to call the host. We send him a message on whatsapp and he doesn't respond even after viewing it. He also ends calls. Thanks to the kindness of the guard at the reception who lent us his phone, we immediately contacted Agoda. The host doesn't seem to be responding to them either. Moral cancellation of reservation. The option offers refund or other accommodation. We ask to find us another accommodation. In the meantime, time passes and it is getting dark. Do not book with this host, he is not serious at all. While waiting, I open the booking app and find a room in a residence that on the map seems very close to where we were. I pay in cash and I book. Residence klcc which fortunately are apartments in the usual building of the first. So there's no need to move. Fingers crossed in the hope that the host responds this time. He responded, came immediately and saved the day for us. Since it was 5pm on the same day, the price was really discounted. Agoda refunded us immediately. Apartment, nice, spacious, clean. Mitiu (I don't know if his name is spelled like that) was very helpful, he even got us a pot to cook pasta. The Petronas in sight, panoramic swimming pool on the attic, central area. I recommend this residence but please do not book apartments owned by Alexander in residence star one because you risk sleeping on the street. Opt for klcc residences and possibly with Mitiu which is a guarantee.
Scarletz Premier Suites Kuala Lumpur
4/525 Reviews
KLCC
No complains on the location (about 10mins walk to KLCC) Room is neat, comfy. Friendly receptionist and security guards (Didn't enjoy the facilities so can't comment but the pool is nice) The drawbacks :- 1) The car park. Require skill and care if you're driving a big car (Vellfire, Hilux, SUV) 2) The elevators. Waiting time at least 5 minutes when there's a crowd (and there's always a crowd!) Parking fee @ RM5/- per entry, not per day as stated on some websites Overall, will return :)
The Face Suits by Castle Quest Residence
3.5/54 Reviews
KLCC
Good value for money, but the decoration is not as good as the face of the building next door
Summer Suites KLCC
3.4/55 Reviews
Golden Triangle
We rented an apartment with 2 bedrooms, the apartment was clean, a washing machine, a minimum of dishes, a refrigerator. I was very pleased with the presence of 2 bathrooms, this is important for 4 people) in one bedroom the bed was broken (it was falling through) and the bed linen was pure synthetic, it was difficult to sleep on it. The apartment is a 5 minute walk from the Petronas Towers. This is the second time we have stayed in this house. The first time the apartment was much worse, so I advise you not to pay attention to the reviews, since all the apartments there are different and there are many of them. There is a nice pool and a minimal gym on the 11th floor

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Kuala Lumpur 3 star Hotel Guide

All About Kuala Lumpur

Say hello to Kuala Lumpur, a dazzling city that sits at the heart of Malaysia, both geographically and culturally. It's not just the capital city but the epitome of Malaysia's rapid urban development and rich heritage. Kuala Lumpur, or "KL" as locals call it, is more than just steel-clad skyscrapers and luxury shopping malls; it's a vibrant melting pot of diverse cultures, gastronomic delights, and hidden gems waiting to be explored. Did you know that Kuala Lumpur translates to "Muddy Confluence" in Malay, referring to the spot where the Klang and Gombak rivers merge?

Kuala Lumpur Travel Essentials

Kuala Lumpur International Airport (KLIA) is your main entry point, boasting top-notch facilities and an efficient Express Rail Link (ERL) service that takes you straight to the city centre. For moving around the city, KL's public transportation is commendable with MRTs, LRTs, and taxis available at your convenience.

The city primarily uses the Malaysian Ringgit for transactions, and credit cards are widely accepted. While Bahasa Malaysia is the national language, English is commonly spoken in business and tourist areas, making it easy for international travellers.

As for visa requirements, always check the latest information with your local Malaysian embassy or consulate. Generally, nationals from various countries are allowed to enter Malaysia without a visa for tourism purposes.

Exploring Kuala Lumpur's Top Attractions

The iconic Petronas Twin Towers, the tallest twin towers in the world, is an absolute must-see. For history enthusiasts, Merdeka Square and the Sultan Abdul Samad Building paint a vivid picture of Malaysia's past. Nature lovers will enjoy the lush Kuala Lumpur Bird Park, while food aficionados should not miss Jalan Alor, a bustling food street boasting a wide array of local dishes.

Navigating Kuala Lumpur's Weather

Kuala Lumpur enjoys a tropical rainforest climate, where sunshine and showers can happen in the same day. Temperatures in KL usually range from 22°C to 33°C. While the city is ideal to visit year-round, the best times are from May to July and December to February when rainfall is minimal. It's advisable to pack lightweight clothing, a raincoat or umbrella, and comfortable shoes for city exploration.

Your Perfect Accommodation in Kuala Lumpur

Choosing the right hotel in Kuala Lumpur depends on your needs and preferences. For proximity to attractions, consider the Traders Hotel, offering a stunning view of the Petronas Towers. Food enthusiasts might prefer a stay in Bukit Bintang - known for its culinary scene, where the stylish WOLO Bukit Bintang resides. Near the MRT, Aloft Kuala Lumpur Sentral offers great connectivity.

If luxury is your call, the Mandarin Oriental defines opulence. Budget travellers can look at Container Hotel, unique and wallet-friendly. Business travellers might consider the Pullman Kuala Lumpur City Centre, located near the business district. Instagrammers will love The KL Journal for its photogenic retro-chic aesthetics.

Why book with Trip.com

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