The Platinum Kuala Lumpur by Luma
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Kuala Lumpur
The Platinum Kuala Lumpur by Luma
Jalan Sultan Ismail, C-31-01, Kuala Lumpur, 50250, Malaysia
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A stay at The Platinum Suites places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This aparthotel is 0.7 mi (1.1 km) from Kuala Lumpur Convention Centre and 0.7 mi (1.2 km) from Kuala Lumpur Tower.Show More
We Price Match
3.9/5Cleanliness: 4.0
All 7 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPublic ParkingBarRestaurantChildren's PoolLuggage StorageFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Bukit Nanas
(180m)
Metro: Dang Wangi
(540m)
Airport: Sultan Abdul Aziz Shah Airport
(27.7km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
Executive Two-Bedroom Suite
1 King bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Doorbell/ Phone Alerts
Toothbrush
Check Availability
8
Deluxe Two-Bedroom Suite
1 King bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Doorbell/ Phone Alerts
Toothbrush
Check Availability
Executive Three-Bedroom Suite
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Doorbell/ Phone Alerts
Check Availability
Premium Two-Bedroom Suite
1 King bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Doorbell/ Phone Alerts
Check Availability
9
Deluxe One-Bedroom Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Doorbell/ Phone Alerts
Check Availability
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Guest Reviews(7)
3.9/5
Verified Reviews- Cleanliness4
- Amenities3.9
- Location3.9
- Service3.9
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. S$ 1.63). Trip Coins can be used to save instantly on room rates.
Guest User
December 2, 2022
This hotel doesn't deserve to be called a hotel at all, the service is ridiculously poor
Original TextTranslation provided by Google
Justin
March 14, 2023
If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from ******* the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
James
December 14, 2022
Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience
Iskandar
November 23, 2022
Everything is ok only that the toilet flooring too slippery for kids.
Yong Keong Steven
June 20, 2022
Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Dieu V
June 23, 2023
So bad management
Moe
July 16, 2022
Not clean. Took a long time to check in etc
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 11:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeHalal
StyleBuffet
| Age | Fee |
|---|---|
Adult | MYR 91.19 (approx. S$ 25.97) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 150
A stay at The Platinum Suites places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This aparthotel is 0.7 mi (1.1 km) from Kuala Lumpur Convention Centre and 0.7 mi (1.2 km) from Kuala Lumpur Tower.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 5 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 5 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Fitness Room
Public ParkingAdditional charge
Bar
Restaurant
Children's Pool
Luggage StorageFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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