Regalia Residence The Sky Pool Suite - The Stay Hub

Regalia Residence The Sky Pool Suite - The Stay Hub Reviews

Regalia Residence The Sky Pool Suite - The Stay Hub

regalia residence, jalan anjung putra, 2, Jln Sultan Ismail, Kuala Lumpur, MalaysiaView Hotel Details
Regalia Residence The Sky Pool Suite - The Stay Hub
Regalia Residence The Sky Pool Suite - The Stay HubRegalia Residence The Sky Pool Suite - The Stay HubRegalia Residence The Sky Pool Suite - The Stay Hub
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Regalia Residence The Sky Pool Suite - The Stay Hub Guest Reviews

4/5
Very Good
70 reviews
Verified reviews
Location4.1
Amenities4.0
Service3.8
Cleanliness3.8
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All reviews(70)
Positive reviews(52)
Reviews with photos/video(26)
Awesome stay(14)
Awesome rooms(14)
Great swimming pool(11)
Large rooms(9)
Too many mosquitoes(6)
Friendly owner(6)
Loved the view(5)
Near shopping area(5)
Negative reviews(18)
qm
Studio Apartment
Stayed in Jun 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
The room is big and clean, provide netflix and youtube, swimming pool with skyline view, bed is comfortable. This is the second time I choose The stay hub agency because their service is fantastic. And I manage to get back my deposit on the day we checked out.
Response from Property: Thank you very much for your praise and support! We are happy to hear that you are satisfied with our spacious and clean rooms, Netflix and YouTube entertainment facilities, swimming pool, and beautiful skyline views. It is our pleasure to serve you again. Thank you for your recognition of our service and we will continue to work hard to ensure that every guest has a pleasant stay. Look forward to your next visit to THE STAY HUB!
Pengembara007
Studio Apartment
Stayed in Jun 2024
Solo travellers
2 reviews
3.5/5
Posted on Aug 20, 2024
Place is big, but it's kinda old, and old amenities. Only a couple of choices to eat, although accessible to 2 convenient stores. Restos are quite expensive. Good wifi. It's ok. If I will be back maybe in a different unit. The attendants are nice and friendly. Near malls
graciel
KLCC View Three Bedroom Apartment
Stayed in Jun 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
Excellent place with a friendly staff. The place is clean and spacious. You will be amazed by the overlooking twin tower.
Response from Property: Dear customer Hello, we are very honored to receive your praise, thank you for your praise of our environment and customer service, we will continue to maintain, The Stay Hub is looking forward to your next visit
L0vE
One Bedroom Apartment
Stayed in Jun 2024
Solo travellers
3 reviews
3.2/5
Posted on Jul 10, 2024
As a woman solo traveler, i make sure that the place that i will book is safe and comfortable. However, I am not sure if this place is safe and comfortable, they cancelled my booking 5 hours before my check-in. Imagine yourself on the plane and you never open you email and you arrive at the place and found out that you have no room. Be mindful when booking here they will cancel it on the day you arrive.
Response from Property: Dear customer, I am very sorry for bringing you a bad experience. We absolutely do not allow the behavior of canceling customer orders. We will check the omissions of relevant departments and actively correct the problems in this respect to ensure that similar situations will not occur in the future
Jaytravel
Studio Apartment
Stayed in Jun 2024
Business travellers
3 reviews
4.0/5
Very Good
Posted on Aug 4, 2024
Good location, near mall. Big room with dining hall n toilet and cooking kitchen
Response from Property: Dear customer, thank you for choosing our Homestay. We are pleased that you are satisfied with our location and room. Your praise and encouragement is our driving force, welcome to leave your suggestions and opinions in the comments section. Wish you a happy life at THE STAY HUB and look forward to your next visit.
Guest User
Studio Apartment
Stayed in Oct 2024
Travel with friends
5 reviews
1.5/5
Posted on Nov 4, 2024
This was an interesting place to stay, quite far away from the centre of KL and not the nicest area to be walking around as young females. The room wasn’t very clean and the aircon didn’t work.
Response from Property: Thank you for your feedback. We apologize that your stay wasn’t as expected. We understand that the location wasn’t ideal, and we’ll make sure to provide clearer information about the area for future guests. We’re also sorry the room wasn’t clean and will work with our housekeeping team to improve cleanliness. Regarding the air conditioning, we regret that it wasn’t working properly and will ensure it’s checked and fixed.We appreciate your comments and will use them to make improvements for future guests. We hope to have the chance to provide you with a better experience next time.
Guest User
Studio Apartment
Stayed in Jun 2024
Family
16 reviews
4.0/5
Very Good
Posted on Jul 30, 2024
Everything is ok except for the lift.
Response from Property: Dear customer Hello, we are honored to serve you and receive your praise. Thank you for your advice on our apartment, the elevator is running slowly due to old building facilities. We are sorry for the inconvenience. We will carry out maintenance and refurbishment of the elevator as soon as possible. Wish you a happy life at THE STAY HUB and look forward to your next visit.
Jasim Ahamed
KLCC View Three Bedroom Apartment
Stayed in Aug 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
The apartment has a great view and has enough space in each room as mentioned in the booking you feel like staying at home. But the only issue with this apartment is the lift service in the peak hour you have to wait at least 30 minutes if management looks into this and fix it means one of the best places to stay in KL
Anonymous User
Studio Apartment
Stayed in Jun 2024
Other
6 reviews
3.2/5
Posted on Jul 23, 2024
On website, told us to call one day early before check in, and i follow the instruction but no one pickup until the day for check in. Wait for like half an hour at lobby to get the key. The toilet is full of coakcroaches and others bugs.
Guest User
Two Bedroom Apartment
Stayed in Jun 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 25, 2024
The place is cozy and homey. We like the pool area which is overlooking to the city’s skyscrapers. The area is spacious and the water pressure is so good, you won’t mind taking a bath for so long..
MichaelKoh
Studio Apartment
Stayed in Jun 2024
Couples
1 reviews
2.5/5
Posted on Jul 18, 2024
Thumbs up for the rapid response for the customer service. BTW so sorry to tell I will not visit again, we couldn't really rest well during the stay it's because the soundproof is so terrible. The apartment looks like having aging but the cleanliness is still okay.
Response from Property: Thank you for your recognition and appreciation of our customer service, but also sorry to bring you a bad stay experience. We’re sorry to hear that the noise levels affected your stay. As our apartment is located in the city center, some level of ambient noise is unfortunately common. We understand how important peace and quiet are for a restful stay and will take your comments into account for future improvements. Besides, we will actively deal with the problem, improve the room facilities, to ensure that there will be no such problems in the future, I hope you can understand, but also look forward to your visit again
mdm Elyn
Studio Apartment
Stayed in May 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jun 8, 2024
very nice ♥️♥️
Response from Property: Dear guests, hello, see your recognition of The Stay Hub, the excitement has been overflowing, high mountains and flowing water, it is difficult to find a soulmate. We use the best and most practical things in your feelings, cozy but no pressure, practical but not flashy, your feelings are our affirmation and encouragement, we will continue to work hard, so that more guests like us. Looking forward to your next stay!
Guest User
Studio Apartment
Stayed in Jun 2024
Solo travellers
1 reviews
1.2/5
Posted on Jul 12, 2024
Basically 1.location is **** the highway is next to the hotel.if you want to walk to somewhere ,imposible.You have to take grab for everything .And the closet Mrt station is 10min walk. 2.room.this is the most **** part .It’s so fucking dirty.Everything is so old and cover with dust.And the bathroom even have cockroaches with a very dark light environment.Overall I just run away from that **** hotel. 3. The counter show up and visible for thousand time and with a shitty attitude .I don’t know why is hotel just can’t have a full time counter. Whenever I ask Sth they just put a **** face and don’t want to serve any customers.And I talking about the counter 4 lady .I think she is the most awful lady . Overall I live at Block B regalia . Don’t go there plz. Thank you
Guest User
KLCC View Three Bedroom Apartment
Stayed in Jun 2024
Family
2 reviews
3.2/5
Posted on Jul 12, 2024
The lift service is so Bad . It takes usually 30 minutes to go Up or down because of the rush.. they only have two lifts for whole building
Response from Property: We are very sorry to bring you a bad check-in experience, we will actively improve the facilities of the elevator, to ensure that the elevator will not run slowly in the future, I hope you can understand, looking forward to your next visit
Amrit pal
Studio Apartment
Stayed in Jun 2024
Other
3 reviews
5.0/5
Outstanding
Posted on Jul 6, 2024
Great experience amazing view from roof top sky pool & room also i recommended to all booked a this suites room size kitchen all amenities available
Response from Property: Dear customer Hello, we are glad to bring you a satisfactory experience, thank you for your recognition of our room environment, your trust and support is our driving force forward, The Stay Hub looks forward to your next visit