Platinum Service Suites Kuala Lumpur KLCC
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Rooms and Guests
1 room, 2 adults, 0 children
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Platinum Service Suites Kuala Lumpur KLCC

Health Protected
THE FACE SUITES, PLATINUM, 1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
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With a stay at Platinum Service Suites Kuala Lumpur KLCC, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This upscale hotel is 1.1 mi (1.8 km) from KLCC Park and 1.2 mi (1.9 km) from Pavilion Kuala Lumpur.Show More
We Price Match
hotel overview picture
3.7/5Location: 3.8
All 12 Reviews
Amenities
Outdoor Swimming PoolFitness RoomParkingFreeBarNightclubLibraryCaféChildren's PoolCurrency ExchangeLuggage Storage
All Amenities
Surroundings
Metro: Dang Wangi
(660m)
Metro: Bank Rakyat - Bangsar
(660m)
Airport: Sultan Abdul Aziz Shah Airport
(25.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Executive Two-Bedroom Apartment
21

Executive Two-Bedroom Apartment

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Superior One-Bedroom Apartment
11

Superior One-Bedroom Apartment

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
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Family Two-Bedroom Apartment
20

Family Two-Bedroom Apartment

1 Queen bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Three Bedroom Apartment
19

Three Bedroom Apartment

1 King bed and 2 Queen bed
120m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
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Guest Reviews(12)

3.7/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.7
  • Location3.8
  • Service3.6

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. S$ 1.62). Trip Coins can be used to save instantly on room rates.

RYAN
March 3, 2024
We booked for 3 BR, but when we arrived they said it was sold out, then try to give us separate apartement. We didnt accept And then they tried to give another apartement 2BR + extra bed in the living room. But they tried to give us exactly 3BR apartement that they said from another company. The rooms were cleaned But no hot water, we couldm't do laundry, remote ac only 1 for 3 BR
Ashrul
September 30, 2023
Great location. You can see very nice view of KL at night time.
Guest User
June 22, 2022
I had experience staying in apartment residences in KL and this is possibly the worst experience ever. The condition of the unit given to us was very bad. Starting from the first thing we stepped into the unit, the air con controller was not working and it took them literally the next day to deliver the promised battery. Based on the number of attached pictures, you can tell how bad the state of the unit is. -broken air con cover -dirty sofa cushion seat -broken bidet spray -stained towel -stained bedsheet -uneven flooring(unable to cover the door completely) Honestly, I’ve never take the effort to comment how good or bad my hotel stay is but this time is really different. I believe the room provider has to improve on its service and the condition of the unit or risk losing more customer. Pros: location and rooftop infinity pool
Jaimie
March 24, 2022
Very convenient place to stay and close by to klcc, pavilion shopping mall and famous place for local food at kampung baru. I stay at king bed studio suite very huge big space for the suite.
Guest User
June 27, 2022
I also stayed at the face hotel. The face hotel was cleaner. And the face service was better.
Guest User
July 18, 2023
It's not a guest room in the Fez Hotel, but a low-end apartment contracted by private parties. Don't be fooled by names such as platinum suites. The sanitation is poor. There are many ant-like insects on the dining table as soon as you enter the door. After the staff came up to deal with it, many more appeared the next day, and the cabinet next to the refrigerator was also on the cabinet! No slippers in the room, no hair dryer! No full length mirrors! No kettle! Should be endless! ! What's even more frightening is that the towels are dirty and black, and I don't know how many years they have been used! Can't take a shower at all! ! The TV in the room was removed, and the TV in the living room couldn’t be turned on at all~ The waiters were 3 male Indians, and there was no receipt for the deposit. When you finally check in in the middle of the night and find these problems, you don't dare to call someone for service. The infinity pool on the roof can't see the Petronas Twin Towers, which is completely blocked by the adjacent hotel building. The advantages are not completely absent, such as spaciousness, too many cabinets on the wall, which are useless, and the scenery outside the window can still be seen. In short, you have to make good psychological expectations when you stay!
Original TextTranslation provided by Google
Anonymous User
November 2, 2023
So tired. There are ghosts everywhere. Ghost guys are the most brutal.
Original TextTranslation provided by Google
Hon Wei
July 17, 2022
If they have cashless with no high deposits should be great. The locations are convenient to travel because of Railway stations. Able to direct from KLIA 2 trains to there.
Verified traveler
November 22, 2021
Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

On the day of check-in, provide proof of identification, their check-in time

Child Policies
Children aged 5 and above are welcome at this hotel.
Children between 5 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 5 years old
Contact hotel
Children 6–17 years old
MYR 85.00 (approx. S$ 24.23) per person per night

Breakfast
Breakfast not provided.

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Health Protected

Cleanliness
  • 3.6/5
Health & safety measures
  • Hand sanitizers available in common areas
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Sheets, towels, and clothing are washed at 60°C/140°F or hotter
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Property Description

  • Opened: 2017
  • Number of Rooms: 55
With a stay at Platinum Service Suites Kuala Lumpur KLCC, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This upscale hotel is 1.1 mi (1.8 km) from KLCC Park and 1.2 mi (1.9 km) from Pavilion Kuala Lumpur.

Take advantage of recreation opportunities including an outdoor pool and a fitness center.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 15 air-conditioned rooms featuring fireplaces and LED televisions. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and electric kettles, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Platinum Service Suites Kuala Lumpur KLCC?

Prices at Platinum Service Suites Kuala Lumpur KLCC are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Platinum Service Suites Kuala Lumpur KLCC?

The closest airport is Sultan Abdul Aziz Shah Airport. It is 25.77km from the hotel and approximately a 38minutes journey by taxi.

What are the check-in and check-out times at Platinum Service Suites Kuala Lumpur KLCC?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Platinum Service Suites Kuala Lumpur KLCC provide airport transfer services?

No, the Platinum Service Suites Kuala Lumpur KLCC doesn't provide airport transfer services.

What amenities and services does Platinum Service Suites Kuala Lumpur KLCC have?

Platinum Service Suites Kuala Lumpur KLCC has the following amenities and services: Outdoor Swimming Pool, Fitness Room, Parking.

Does Platinum Service Suites Kuala Lumpur KLCC have a swimming pool?

Yes, Platinum Service Suites Kuala Lumpur KLCC has a pool. Pool type: Outdoor Swimming Pool.

Does Platinum Service Suites Kuala Lumpur KLCC have fitness amenities?

Yes, Platinum Service Suites Kuala Lumpur KLCC has fitness amenities.

Does Platinum Service Suites Kuala Lumpur KLCC provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Platinum Service Suites Kuala Lumpur KLCC have non-smoking rooms?

Yes, Platinum Service Suites Kuala Lumpur KLCC has non-smoking rooms. Please view the hotel listing for details.

Does Platinum Service Suites Kuala Lumpur KLCC provide breakfast?

No, Platinum Service Suites Kuala Lumpur KLCC doesn't provide breakfast.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport25.77KM
Nearest Train StationDang Wangi
Distance to Train Station1.66KM
Nearest Metro StationDang Wangi
Distance to Metro Station0.66KM
Average Price FromSGD178
Hotel Star Rating4