Guest User
January 30, 2023
I checked in on 17-1-23, booking confirmation was ocean view deluxe room but they gave me the ordinary room - which was having bad smell, untidy room, dirty bedsheets, AC, TV were not working, bathroom was stinking. When I talked to receptionist to change the room then he very rudely said there is no other room … I requested to make me talk to his ***ager but he rudely kept saying only one thing - there is no room there is no room available. even the ***ager (some mid aged fellow) was worst in attitude - he was yelling on me despite of their mistake. I feel cheated - the worst experience, worst hotel and worst staff. They spoilt my day (anniversary day). I immediately checked out and with me some other guests too did it - still that guy was indifferent to the situation. Never ever prefer this hotel if you want to save your money , mood and day. Even jail might be better than this hotel.