Cititel Express Kota Kinabalu

We booked a triple room. It wasn't huge, but it was clean and tidy. Only one of the power outlets was compatible with Chinese plugs; the others required an adapter. There are convenience stores nearby, and it's easy to find seafood. Gaya Street is just a 10-minute walk away.

We booked a family room and were very satisfied. The hotel's location is excellent, with many restaurants downstairs and not far from the pier. You can see the sea right from the room, and Grab taxis have no trouble finding it. I happened to see the staff cleaning the room very meticulously, even scrubbing the floor tiles with a brush. The housekeeping staff member seemed to be hearing impaired, and I commend his independence, strong work ethic, and the hotel for providing such employment opportunities! The breakfast buffet was also good and tasted great.

The hotel's location isn't far from Gaya Street, which is fine since Kota Kinabalu isn't a huge city, and you can walk to many places from here. The hygiene was just okay; there were hairs on the showerhead, and the bedding was only acceptable.

What I loved most about this hotel was its cleanliness and security (you need your room key card to use the elevator). It's relatively quiet, not in a bustling area, but taxis are easily accessible and pickups/drop-offs are right at the hotel entrance. You can also walk to many nearby neighborhoods and restaurants; we walked to Yee Fung Laksa on Gaya Street in about 10 minutes. However, the streets around here aren't very pedestrian-friendly and there aren't many people walking around. It takes about 15 minutes by taxi to get to Tanjung Aru and Jesselton Point Ferry Terminal. Fook Yuen Cafe (Asia City) is right downstairs, and we had breakfast there several times. We also walked to Thien Thien Seafood. There's an interesting market downstairs that we stumbled upon in the morning, selling groceries, pastries, and more. As for service, the housekeeping was great, but the front desk was just okay.

The environment is great, both the lobby and the rooms are decorated in a modern style. The facilities are good, the room is quiet and offers a partial sea view. It's also very convenient to get around by taxi. The hygiene is excellent, the room is very clean. The hotel's location is perfect, making it very easy to order food delivery.

The hotel's location is great, and there are plenty of dining options nearby. The room was clean. Although check-in was officially at 3 PM, I was able to check in at 11 AM when I arrived at 10 AM.