The Pacific Sutera Hotel
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1 room, 1 adult, 0 children
All Properties in Kota Kinabalu

The Pacific Sutera Hotel

The Pacific Sutera Hotel, 1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah 88100, Malaysia
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Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. "The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.Show More
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hotel overview picture
Last booked 5 hrs ago
4.2/5Very Good·Location: 4.4
Classy environment81% Recommended
All 440 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Airport: Kota Kinabalu International Airport
(6.7km)
Train: Tanjung Aru Railway Station
(7km)
Train: Kinarut Railway Station
(18.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Presidential Suite
14

Presidential Suite

1 King bed
268m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Executive Suite
19

Executive Suite

1 King bed
105m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Premium Deluxe Golf View
4

Premium Deluxe Golf View

1 King bed or 2 Single bed
32m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Sea View Room
20

Deluxe Sea View Room

1 King bed or 2 Single bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe Golf View Room
13

Deluxe Golf View Room

1 King bed or 2 Single bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Premium Deluxe Sea View
4

Premium Deluxe Sea View

1 King bed or 2 Single bed
31-32m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Details
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Junior Suite
10

Junior Suite

1 King bed
75-83m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Family Room
14

Family Room

1 King bed and 2 Single bed
67-75m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews(440)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.2
  • Location4.4
  • Service4
Anonymous User
February 26, 2024
A very nice hotel. 1st - I'm so lucky because my room upgraded to the Luxury Room. 2nd. The view is so nice. A lot of fun activities I can do such as bowling, snorkelling, swimming (No need to pay extra money) 3rd. The food is very good.
JessKici
March 2, 2024
Bfast just nice, kids enjoy the poolside. Overall I like the view of the boats😇
Mrs. Doug E
February 29, 2024
Great location, clean room and can watch beautiful sunset from the swimming pool.
Ong San
January 31, 2024
Location is excellent just right in front the sea and the main jetty to islands. Resort has in house tram to send guests to their next door club house building. We got a room balcony with golf course view plus can see airplanes fly over for landing, very relaxing.
G’s style
October 13, 2023
First impression upon check-in wasn’t great. Was told that our seaview room would only be ready at 6pm. We were informed we would get a room on a high floor and we thought since high floor room would afford better views, the wait would be worth it. They said they would call us when the room was ready. At 6.15pm, we haven’t heard from reception, so I walked to the counter to ask about status of the room. They said yes it’s ready (but no one called us) ! Unfortunately they said the room on the high floor we were supposed to get had some fault/ problem and they issued another lower floor room for us. Not the kind of service we were expecting from a 5* hotel. Late check in / room not ready , making us wait 3 hours for our room was bad enough. An afternoon wasted and ruined our plans for the day ! Seaview room but window was small and no balcony to step out. Half of the view blocked by trees and could only see a bit of the sea. Bathroom is old, needs upgrading. One sink, old bathtub, small corner shower which felt a bit of a squeeze. Showerhead is fixed, can’t turn or change the angle. Water temperature not hot enough. Breakfast was so-so. Facilities around the hotel was good but our check-in experience left a bad taste in our mouths throughout our stay.
Guest User
January 23, 2024
Nice hotel nice food nice view Nice experience at this hotel.
Atiqah
October 14, 2023
I enjoyed during staying in pacific. Smoothly check in,room space big,pool very nice for kids, only walk go to sea. everything very convenient. Will stay again when im going to kk..
Guest User
March 15, 2024
Good.
RC4518
March 18, 2024
Excellent stay, room was big and bathroom with bathtub too. The view outside was amazing as it’s a golf club range. Smooth chekn in and check out, Would love to stay here again in future. However the breakfast area was a bit old I think they need renovation to make it look nicer

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check in, provide the following 3 days in advance: proof of identification, their check-in time

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
MYR 180.00 (approx. S$ 51.33) per person per night
Adding crib: Free
Children 3 years old and over
MYR 180.00 (approx. S$ 51.33) per person per night

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
MYR 32.50 (approx. S$ 9.27) per person
Children 13–17 years old
MYR 65.00 (approx. S$ 18.54) per person
Adult
MYR 65.00 (approx. S$ 18.54) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1999
  • Renovated: 2014
  • Number of Rooms: 500
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused. "The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Silk Garden
Cuisine: Chinese
Dining options: Available for reservation
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Frequently Asked Questions

How much does it cost to stay at The Pacific Sutera Hotel?

Prices at The Pacific Sutera Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Pacific Sutera Hotel?

The closest airport is Kota Kinabalu International Airport. It is 6.72km from the hotel and approximately a 12minutes journey by taxi.

What are the check-in and check-out times at The Pacific Sutera Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does The Pacific Sutera Hotel provide airport transfer services?

Yes, The Pacific Sutera Hotel provides airport transfer services.

What amenities and services does The Pacific Sutera Hotel have?

The Pacific Sutera Hotel has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does The Pacific Sutera Hotel have a swimming pool?

Yes, The Pacific Sutera Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does The Pacific Sutera Hotel have fitness amenities?

Yes, The Pacific Sutera Hotel has fitness amenities.

Does The Pacific Sutera Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Pacific Sutera Hotel have non-smoking rooms?

Yes, The Pacific Sutera Hotel has non-smoking rooms. Please view the hotel listing for details.

Does The Pacific Sutera Hotel provide breakfast?

Yes, The Pacific Sutera Hotel provides breakfast.

About This Property

Nearest AirportKota Kinabalu International Airport
Distance to Airport6.75KM
Nearest Train StationKinarut Railway Station
Distance to Train Station18.23KM
Average Price FromSGD236
Hotel Star Rating5