Because they really deserve 5 star , despite the bad reviews you read from Joel or others … I am in the hospitality industry for more than 20 years and I have been in many places in Greece and around the world , I myself I worked with 2 Michelin star chef and top someliers in France .Our room was great and we really recommend it for family type 112 Grand Suite . The swiming pools are 5 in total so one for little ones with small slides it is really a blast for 4 years and 6 years old , then there is a pool with bigger slides , 2 types of slides enjoyed by the adults as well , then another 3 relative big pools , one for adults only , clean everywere . There is also a small shop but with everything you might need or just forgot at home with inflatables souvenirs as well , very helpful I find it …. A shop with beautiful clothes as well . The spa was great I had a salt scrub that made my skin wonderful , they have some organic creams that I forgot to buy and not to mention there is another big indoor pool, amazing and very romantic, with the long white cotton curtains looking at two olive trees and a waterfall… … there is water everywhere I mean people really don’t know to review hotels no offence …the entertainment & kids club are awesome too, the entertainment team is doing amazing shows and they really care about the kids who are coming in the kids club . The restaurant Caccio e Pepe needs more confidence in the menu , but is good , the Taverna restaurant makes great food in the evening and Kostas and his colleagues are also good and caring about the guests , and serving is also very good . I have tasted a rose wine from Kos …. I can still feel it because it was very good , can be found in Caccio e Pepe restaurant which has a breathtaking view of the sea . The only thing as a chef I would change in terms of food I will make fire live barbecues with fish meat and veggies and salads bar and ban sunflower oils & deserts 🫀☺️ the fruits are more than enough , one traditional Greek desert but good .The raw beach is superbe with stones & sand but you need special shoes to enter the water although it will be a bit hard , especially for kids .The view from the beach and the sunsets are another cure for the soul …. So if you are unhappy with your life and you really search dry drops of water on the tap , or , I don’t know , corners with a bit of dust , better stay home and have some healing therapy somewhere instead of judging all and everything . Yes there is a lifeguard because I saw some reviews regarding this aspect . The towel girl it is really nice , I don’t know why someone commented she was not , there are tennis courts and football field amazing. There is a gym as well and the roses from the spa entrance needs to be end cut to boom again ☺️ because I love roses I wanted to do it myself because I love it maybe next time …. I hope I didn’t forgot something , but I can assure you will have a great holiday .Cheers!