Grecotel Casa Paradiso

We have just had our wedding at Casa Paradiso and cannot thank the team enough for making it such a special and unforgettable experience. From the moment we arrived, everything was handled with such care, professionalism and genuine hospitality. The venue itself is absolutely beautiful, but what truly makes Casa Paradiso exceptional is the people. A very special thank you to Despoina, who was incredible throughout the entire planning process. She was always responsive, organised, reassuring and went above and beyond to ensure every detail was perfect. Planning a wedding from abroad can be stressful, but Despoina made everything feel effortless. Thank you also to Maria, George and Vasilis for their kindness, hard work and attention to detail. Every member of the team made us and our guests feel so welcome, and it was clear how much they genuinely cared about making our day memorable. The food, service, accommodation and overall organisation exceeded our expectations. So many of our guests commented on how wonderful everything was. Thank you all for helping create memories that we will cherish for the rest of our lives. We would wholeheartedly recommend Casa Paradiso to anyone looking for a beautiful venue and an exceptional team. With gratitude, J&E

Positives: We stayed in a Bungalow Family Room which was spacious, beautifully designed, and had a lovely outdoor area. It was quiet and peaceful. Towels were changed and bins emptied daily. The hotel is perfect for families with younger children (up to about 8 years old). We went with two boys (4 and 8), and they loved it. The two slides kept them entertained, and the beach bar was excellent—always cocktails and snacks available. There were plenty of sun loungers, especially on the beach, with no need to wake up early to reserve. That made the stay very relaxing. The entertainment team was great—friendly, not pushy, and always offering activities. They were amazing with children, and the mini disco was the best we’ve seen so far, with all the staff putting their heart into it. Evening entertainment suited all ages, and we especially enjoyed the beach party. Negatives: While most of the staff were lovely and smiley, the reception team was disappointing (except the lady who did our check in efficiently on the evening we arrived and explained everything). On several occasions when I asked questions, they seemed abrupt and in a hurry, even when no one else was waiting. The biggest drawback was the food. It really needs improvement and is the main reason for the lower rating. Most meats were dry, with little variety. Even simple dishes like Greek salad were below standard. The buffet was very pork-heavy, which made it difficult for us on some days since we don’t usually eat pork. Desserts were the worst part, mostly inedible, just cream and jelly-like options. The wine was also very low quality. Another issue was cleanliness of the public bathrooms, especially those near the pool. They were not well maintained, and I even saw a cockroach in one of them. Our room also had these tiny worm like snakes (apparently harmless and called "blind snakes") We first thought it was one that lost her way but we ended up finding one or two everyday and getting them out. We did ask someone to come and sort it out, but they told us they were harmless and didn't do anything other than getting them out. We love the sustainability concept and appreciate that they grow their own vegetables, but unfortunately, we didn’t see this reflected in the meals. It made us wonder if it might be a bit of a waste of time and money, since the menu didn’t seem to highlight those fresh, organic fruits and vegetables. As a whole, we felt everything about the hotel except the food was great but on this basis, we wouldn't come again.

Our stay at Grecotel Casa Paradiso exceeded our expectations. From the moment we arrived, we felt genuinely welcomed by the incredibly friendly and professional staff. A special thank you to the team at the front desk, who were always smiling, helpful, and happy to assist with any questions or recommendations. Their warm hospitality made us feel at home throughout our stay. One of the things we loved most about the resort was its authentic Greek character. The charming bungalow-style accommodation, surrounded by beautiful gardens, gives you the feeling of staying in a traditional Greek village rather than a large hotel complex. The gardens are a real highlight, colorful, and exceptionally well maintained, with fresh fruit and vegetable plants that add to the authentic atmosphere. It’s a peaceful setting where you can truly relax and enjoy nature. The beach is also wonderful, with crystal-clear water and plenty of space to unwind. You may encounter some rocks in some parts but this didn’t bother us at all. We highly recommend it to anyone looking for a relaxing vacation with authentic Greek charm and exceptional hospitality. We can’t wait to return!

Wow, this is not the standard of other Greco hotels I have stayed in . Firstly some of the garden rooms are very dated and so tiny. There are three of us and have a very cramped bathroom, bedroom with tiles and wardrobe from 1960’s era . it’s not something you think to check of the square meterage of a hotel room when you in a holiday resort but I kind of wish I had now. See photos especially bathroom as behind the door is only a shows meant to fit three! Ants in upper rooms too eating not just sugar but interested in any oil based products! So coconut container, smothered in them. Found in the beds, bathrooms and we’ve eaten no food here. Another issue is kids everywhere. This hotel offers free child places so children cannot be avoided. Only last two days it got calmer. À la carte restaurant is just the Veranda outside the lower pool dressed up like a restaurant with white fabric chair covers added to the regular seats to look fancy in a misguided way! The food is very average. For example pastry cases used for the mushroom tart are sweet and then also used for the lemon tart dessert, just so unimaginative and bland. Duck coated in pre-made yellow factory breadcrumbs; it’s all naff and cheap. The upper pool is better of the two if you want to try and experience smarter vibes. The food is decent as it’s lots of Greek food and imaginative vegetables Luke beetroot, chard salads. Guess this meets the standard of Grechotels. However don’t be sold by the ‘bbq’ sounding like another restaurant. It’s attached to the canteen style noisy outdoor seating area of main and really only restaurant AND IS NOT A BBQ (see image) it’s an electric hot plate where they cook mainly dry overcooked meats and some decent veg. We had to make own bed each night (see image) maid just left fresh sheet on the end each day!! What a joke! Bar drinks are average. Had worse but all very sweet. They cannot make a mojito to save their lives. 2-3 mint leaves left floating in the glass. No pounding of multiple mint leaves like it’s supposed to be! Amazed people rave about the street food and ice cream here! Cheap tinned hotdogs and Walls branded ice cream in huge catering tubs is not my idea of good quality. Ants crawling in the pool bar nut container too so I had to ditch my waffle as they came crawling out to meet me. This place has got cheap summer family holiday vibes. After dinner there is nowhere decent or atmospheric to sit and have a drink and play games. This has been massively overlooked. Massive indoor reception area but nobody wants to use it because of poorly constructed area. So it’s back to the room early nights. The sunset should be enjoyable with a bar area, but it’s all the wrong end of the hotel so you can’t sit and enjoy it. The restaurant (or canteen more like) situated right on top of the smarter pool. Never had this. Like a cheap resort crammed in. So we’ve made the best of being here as a family. We vacay 3 times a year spend a d

First off, most of the staff here are lovely as usual in Greece. The place is clean and the pools were just about warm enough in early June for young kids…but bring wetsuits if they want to be in the water a long time. We came with another family and hence couldn’t really fail to have a decent time. The hotel was a bit of a disappointment for us all though in that the rooms are now very tired and in urgent need of a refurb. We have been to other Grecotels and this did not live up to what we thought the brand offered. As an example our fridge stopped working 4 times….we called every time….scatter cushions were stained and furniture was marked and tired. Walls had damage as did doors. The food is also very average and doesn’t change much through the week. Buffet area is a bit small for all the people this hotel can hold. Make sure you book your à la carte booking asap or you won’t get in. Not enough space for many at all here. Sunbeds around all the pools are also a bit of a problem, the hotel says they clear the sunbed reservation towels but I never saw this….do you have to do the same after a few days of missing out. Afternoon snacks around the main pool are really bad. Plain supermarket bread is not a snack. Really not up to what we thought was Grecotel quality and not value for money at all in early June. We paid about £3k all on with TUI for a bungalow partial room, not good at all for that.

This was my first time staying at an all-inclusive resort, and honestly, I can hardly imagine ever finding a better hotel. Our stay was absolutely perfect from beginning to end. Even during stressful moments, every staff member — from the reception to the housekeeping team — was always kind, helpful, and welcoming. We were especially touched by the lovely surprise birthday cake for my friend. Small gestures like that make a stay truly unforgettable. I personally did not like Kos as a city that much, but this resort more than made up for it and completely changed my overall experience. Everything was excellent — from the service and the resort itself to the food, which was amazing every single day. We felt welcome every single day, almost like being at home. That warm and caring atmosphere is what makes a place truly special. I am sure I will come back again — not because of Kos, but specifically to stay here once more.

We went to relax in the sun for a week and chose Grecotel because of the bungalows they offer. Since we have a one-year-old son, this was very important to us, as it meant we didn’t have to worry about disturbing other guests if he woke up during the night. We are extremely happy with our choice: Beautiful resort grounds Very welcoming and friendly staff Lovely bungalows. A bit dated, but very clean Good buffet Delicious cocktails Very child-friendly; about 90% of the guests were families Our son turned one during our stay, and we were pleasantly surprised with a cake, a bottle of cava, and balloons. We would definitely recommend this hotel.

A lovely, relaxed resort with fantastic staff and delicious food. We spent the days and nights relaxing by the pool and on the beach. We loved it so much that we’ve already rebooked to return with some of our family.

Amazing hotel, super nice staff and great food, loved the waterslides and the amazing pool and the fact that the hotel was right next to the beach! However, if you’re in a main building room, you have to walk quite far to the waterslides and one thing that I would advise anyone who comes to this gore is : most of the time there’s no hot water when you have a shower but everything else was great