Stayed 2 nights at HHI Kolkata. 4 star rating? Really?!! The hotel is in a run down condition. Only poor cover ups happening around the place. Filthy as well. Mould in bathrooms, power points cracked and unable to recharge our phone. False ceiling and wall plaster peeling off. Temperature control in room impossible. Either freeze or switch off aircon and potentially feel hot. Had our travel agent change our assigned rooms to an "upgraded" one but that made no difference. One of the rooms we got ( we had 2 rooms booked) , did not have a firm enough mattress leading to body aches in the morning. The hotel needs to close down for a while for a proper renovation and until that happens.. we cannot see how it can boast 4 star rating. Hotel staff in general though were helpful and welcoming.