Bhundhari Resort & Villas Samui Reviews

Response from Property: Thank you for choosing our resort and taking the time to share your experience. We are glad to know that you are impressed by the beauty of our villa and beach. At the same time, we are deeply sorry for some of the problems you mentioned. Regarding the old condition of the bathroom and the operation problem of the air conditioner, we have arranged for the maintenance team to check and repair it, and we will let the team strengthen the inspection and repair. Regarding the feedback on the geographical location, we understand your troubles. Although the resort cooperates with external motorcycle and car rental companies to provide services, we can also book taxis, or hail taxis and songthaews at the main road at the door. The location of our hotel is indeed located in the northernmost part of Chaweng, so it has a very quiet and comfortable environment. If you like a lively and convenient hotel, it is indeed recommended to consider a central location. But we will strengthen the provision of transportation information to guests and try our best to ensure the safety of guests' travel. Thank you very much for your valuable comments and understanding. I hope to have the opportunity to welcome you again in the future and provide you with a more perfect accommodation experience. Translate into English Of course! Here is the translation of your response into English: Dear Guest, Thank you for choosing our resort and taking the time to share your experience. We are delighted to know that you were impressed by the beauty of our villas and beach. At the same time, we apologize for the issues you mentioned. Regarding the outdated bathroom and the operation of the air conditioning, we have arranged for our maintenance team to check and repair them. We will also ensure that the team strengthens their inspection and repair efforts. We understand your concerns about the location. Although the resort collaborates with external motorcycle and car rental companies to provide services, we can also book taxis for you, or you can hail taxis or Songthaew from the main road at the entrance. Our resort is indeed located in the northernmost part of Chaweng, which is why we offer a very quiet and comfortable environment. If you prefer a bustling and convenient hotel, we indeed suggest considering a more central location. However, we will enhance the provision of transportation information to guests to ensure their travel safety. We greatly appreciate your valuable feedback and understanding. We hope to have the opportunity to welcome you again in the future and provide you with an even more perfect accommodation experience. Wishing you a pleasant journey.

Response from Property: Thank you for choosing our hotel. We look forward to welcoming you again next time.

Response from Property: Dear guestsThank you for your feedback. We're glad to hear that you found the rooms clean and tidy and appreciated our beachside location, which is perfect for families looking to avoid the noise and nightlife.We apologize for the slow and confusing breakfast service. As our hotel is small, we have a limited number of restaurant staff. When many guests arrive at the same time, it can sometimes be challenging to keep up. We are continuously working on better organizing our service to ensure a smoother experience for all our guests.Thank you for your understanding, and we hope to welcome you back in the future.Best regards,CaoBhundhari Resort and Villas

Response from Property: Dear Guests,Thank you for your feedback. We highly value your experience and deeply apologize for any inconvenience caused during your stay.Our hotel is currently undergoing comprehensive renovations, including updates to our restaurant and bar. We are excited to present you with a brand-new dining experience soon.Regarding the beach issue, we have already arranged for staff to clean up the area. The recent high tide brought in a lot of seaweed, for which we sincerely apologize and are actively addressing.We are committed to continuous improvement in our services and facilities. We eagerly hope that when you visit us next time, you will witness our advancements and changes.We treasure every piece of feedback from our guests as it helps us grow and improve. We look forward to the opportunity to welcome you again in the future to showcase our enhancements and upgrades.Thank you for your understanding and support.Warm regards,CaoBhundhari resort and villas

Response from Property: Thank you for choosing our hotel. We look forward to welcoming you again next time.

Response from Property: Thank you for your feedback and suggestions! 🌿We are very sorry that your experience did not meet expectations. We have carefully studied your comments and have already started working on improvements: 1️⃣ Beach cleanliness: We will intensify cleaning to keep the beach clean and pleasant. 2️⃣ Infrastructure maintenance: We will repair sun loungers, replace ropes on swings and remove obstacles on the descent to the sea. 3️⃣ Insect problem: We will take additional measures to combat mosquitoes and ensure maximum comfort for guests. We are glad that you liked our pool and shower products. Your recommendations are very important to us. We will continue to improve the service and will be glad to see you again with us to give you a more pleasant holiday! 💙

Response from Property: Thank you for your love of our hotel, and welcome to come again next time.

Response from Property: Nous sommes sincèrement désolés de ne pas avoir été à la hauteur de vos attentes. Notre établissement est entouré de nombreux arbres, ce qui peut entraîner la présence de moustiques et d'insectes. Cependant, nous procédons régulièrement à des traitements antiparasitaires. Concernant les problèmes de propreté, je vais immédiatement en informer notre équipe de ménage afin d'y remédier.En ce qui concerne le bar, nous manquons actuellement de personnel, c'est pourquoi il fonctionne conjointement avec le restaurant, qui se trouve à seulement une dizaine de mètres. Pour le restaurant, nous avons dû réduire les horaires d'ouverture récemment en raison d'un manque de cuisiniers. Si vous avez des besoins particuliers en dehors des horaires, n'hésitez pas à nous prévenir à l'avance, et nous ferons de notre mieux pour les satisfaire.Nous sommes profondément désolés pour ces désagréments. Notre établissement comprend seulement 28 petites villas indépendantes, ce qui fait que nous sommes de taille modeste. Il est vrai que certains aspects de nos services peuvent encore être améliorés, et nous vous remercions de votre compréhension et de vos retours précieux.

Response from Property: Thank you for your interest in our hotel rooms. Regarding mosquitoes, we have electronic mosquito repellent in each room. Our hotel is located in the north of Chaweng Beach, not in the center, so we usually rent a motorcycle or take a taxi when traveling. You can ask for a taxi at the front desk, or you can stop at the intersection. The main road from Chaweng to Chunmeng is the main road, so there are many taxis and songthaews, so don't worry. You can also hail a taxi on the mobile app. If you have any questions during your stay, you can contact me. Then the picture you attached is not a picture of our hotel. I don’t know if the review is wrong. Welcome to come again next time

Response from Property: Thank you for choosing our hotel and welcome to stay again next time.

Response from Property: Dear guest,Thank you for taking the time to share your experience with us. We are very pleased that you enjoyed your stay in our standard bungalow and found the size of the room as well as the bathtub and outdoor shower to be highlights. It is nice to hear that you appreciate the cleanliness of the room and the well-kept grounds with the beautiful pool and sea view.Regarding the location of our hotel, we would like to point out that we are happy to help our guests organize transportation options. We work with external providers for scooter rental and taxi services to ensure you can get around easily. Please contact our reception on your next stay so that we can help you book these services.We also thank you for your feedback on cleanliness and will use this to further improve our standards.We look forward to welcoming you back soon.Best regards,Your hotel management team

Response from Property: Thank you for choosing our hotel. Welcome to stay with us next time.

Response from Property: Thank you very much for your opinion. We will continue to improve our facilities in the future.

Response from Property: Thank you for choosing our hotel. We look forward to welcoming you again next time.