Conrad Hotels in Koh Samui

Choosing the room with a private swimming pool was the best choice. The private pool was surprisingly large and the room was incredibly nice. The beach directly attached to the hotel is rocky and not somewhere you would like to swim, but the nicer beaches can be walked to.

Recently stayed at this hotel for 1 week, arrived from the Airport with no luggage as Bangkok airways lost it, checked in to the hotel and was met by a lovely member of staff who was waiting for me, she offered me a welcome drink on arrival which was very much appreciated after a long flight. After check in, was shown to my room which was a pool side deluxe room with Double bed and En-suite. Room was very clean, spacious and came with Fresh towels, Toiletries, a Mini fridge stocked with beers, satellite T.V, Aircon and some free drinks/snacks. My stay came with free breakfast every morning, which was very handy and the selection was always really nice. Lots of fresh fruit, cereals, pastries, eggs cooked to the way you wanted along with a choice of tea/coffee and fresh juices. Staff are soo friendly and welcoming, they clean your room everyday and provide fresh sheets and towels as well as toiletries. The Hotel is quite modern and staff had decorated the reception for Chinese New Year with lanterns and fairy lights. The position of the hotel is good, about 10 min drive in a taxi to Fisherman's village, which is full of bars/restaurants and shops. The hotel is also right on the beach, so you have the option to swim in the sea or the pool and look out onto the amazing views. I loved my stay at this hotel and would highly recommend! (Only negative thing I can think of is that the Pool Bar was never open, so it would be good to see this open in the future).

My stay at Centara Reserve Samui was truly exceptional. Few, Ton at the reception provided top-notch service, setting a welcoming tone. The ocean view from my room was breathtaking, and the option to rent kayaks and paddle boards added adventure to my trip. Even after check-out, I was able to make use of the well-maintained gym and shower facilities. The cleanliness and overall quality of the gym made it a perfect place to unwind and refresh before heading out.The pool offered a stunning beach view, and the breakfast buffet, with customizable and pre-serviced options, catered to every taste. Additionally, the hotel's prime location provided easy access to a variety of tasty restaurants in the vicinity. Exploring the local cuisine was a delightful adventure in itself. It was the perfect setting for a memorable honeymoon, and there were plenty of delicious restaurants nearby. The services were worth the price, and I can't wait to return for another fantastic stay:)

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

I have been to Koh Samui many times and have almost stayed in hotels of the well-known groups on the island. Of course, each hotel has its own characteristics, but in the second half of 2020, the beauty found on the reservation website can be regarded as the best hotel for parents and children on Koh Samui. Not luxurious but very warm; all the staff are warm and friendly (thanks to Aun, HK 4 staff, spa manager, oil, restaurant staff for their care and help during their stay); can add extra beds for children; The facilities are very suitable for parents and children (the pool surrounds the entire resort, 3 water slides, floating beds, children club and trampoline, goose*stone waterway); there are children's menus and children's dining chairs; the beach and sea water are medium and upper level in Koh Samui, the sea is very calm, suitable for children to dig sand and play in the water; Every day after finishing the room, there will be different towels made on the bed, especially after knowing that children like dinosaurs, there will be different dinosaurs made by towels. A little improvement: breakfast and dinner menus can be richer, there are fewer choices (especially breakfast), long stay will not know what to eat; Probably in special times, there are too few guests, the staff is streamlined, the water in the ring pool is not clean (it is true that most of the time the pool is not used by guests); mosquito control and insect control need to be further strengthened.

I and my wife stayed in a garden facing pool villa with about 60 sq meters in size. The villa’s own pool was very clean and the balcony was facing the east. Other than a little noise generated from our neighbours next door, the environment was absolutely serene and peaceful. The room is thoroughly cleaned because of the efficient housekeeping staff who responded to our needs almost within 5 minutes every time we called. We particularly enjoyed the convenience and cleanliness of the fitness room which is immediately opposite to my villa. All hotel staff are very courteous and helpful when being approached by us. While driving their golf carts around, they would always actively stop and give us a lift for wherever we wished to go within the resort. The restaurant Kiree didn’t disappoint us as per other guests’ compliments. It offers a wide range of sumptuous dishes in semi-buffet style breakfast and the chef could made some specific dishes according to our orders. The Kiree also impressed us by the set dinner with wine-pairing given its fusion of quality Thai and International food and choices of wine. My wife and I believe we would come back in the summer which would be dryer and lots of sunshine! Highly recommended!

Loved the interiors and architecture. Breakfast was excellent but stick to the buffet (the items ordered off the menu were disappointing, as were the smoothies). Rooms are huge and beds supremely comfortable. The air conditioning is a bit hard to control (either too warm or too cold). Food was a bit hit and miss unfortunately. Some of the meals were delicious, others so-so. I would have appreciated some smaller, simpler and vegetarian snacks (nachos, more varied fruit, etc) on the menu, especially at the pool. The Fish House is beautifully set but again, please add some more vegetarian food! Service was also often very slow unfortunately and not up to 5 star standards (plates standing around the pool area for hours etc). Kids club was great and the hotel was generally very kid-friendly with lots of amenities provided. Beach was awfully polluted, plastic everywhere. I was put off swimming in the sea completely during our stay. We were told it's not always this bad though. Koh Samui has a massive pollution problem around its beaches, which must be addressed. We had the same issue at another hotel. Good thing the Kimpton has nice pools!

We stayed in Celes Samui in March 2023. And all in all our holiday was very nice and relaxing. Although we got off to a rocky start. After arriving we were picked up by the hotels shuttle, it was nice not to worry about the transfer. Then we were driven to Celes Samui but we were surprised that we didn't go to the entrance shown on the website but another one just 40m further. This was the entrance to the older Celes Palm Beach Resort (I think this one is advertised as one of the first Resorts on Koh Samui). Right after the first night in our hotel room (very clean, bright and spacious) we discovered bite marks on our feet. We did not know what caused those marks, and thoroughly inspected the bed and the room but found nothing. However the next night we got few more, after which we asked to change the room. The staff was helpful and we were able to change the room without any problem. Unfortunately we ended up in a top floor room in the building right next to the street. This street is very busy also (or especially) at night and it was almost impossible to sleep. So we ask to change room again and luckily could change to a room which was not much further away but already much more silent. After this our holiday preceded nicely. The breakfast is excellent with a big selection of continental/European food and local specialties. The 3 Pools and beach are very clean and the personal is very friendly. Also the proximity to Fisherman's village (~ 1km/15min walking), the SevenEleven just between the two Celes entrances and the many restaurants on the street are a clear Plus. Our main critic is about the advertisement of the hotel: it's important to note that Celes Samui consists of two different hotels which very much feel still separate although pools and restaurants are shared. There are 2 lobbies, 2 gyms, 2 libraries. Also the beach towels have different colors, so everyone knows to which site you belong. It is a small detail but kind of made us feel like the hotel is still separated internally to the more modern side and the other, bit more dated side. During our booking only pictures of the newer, more fancy Celes Samui were shown on the website. However, this area is much smaller and most of the guest will stay in the older, more dated area. It should be more clearly stated during booking where you stay! From the pictures and the previous reviews you get the feeling you will stay in a very calm and tranquilizing environment but if you then end up in the ”tropical zone” it is everything else but calm in case you end up right next to the street. The second comment is the amount of sun chairs in the 2 hotels. On two days we got up early to join the organized jogging trip (which is very nice btw) and to go on a boat tour, and almost all the sunbeds at the beach front pools were already reserved before 7 am! On the beach there are only few sunbeds (maybe around 30), which are only located in front of the older Hotel. The rest of the hotel's beachfront