Santhiya Koh Phangan Resort and Spa Reviews

We came to 1 week family vacation and we had two rooms. I can summarise it as successful .

The place is very beatiful with amazing view, but for 4 stars hotel they need to make improvements in general, service, food and facilities. The hotel is too far from the center about 40 min by car, and the hotel doesn’t provide any shuttle for free, if you want to go to the city for any reason you have to pay. Breakfast: there is variety of food but I’m my opinion it’s not a good quality, I was expecting more. Facilities: swimming pool and sun beds is ok, they provide one kind of fabric but isn’t towel. Room: my room was beatiful and clean, but so dark, bathroom the floor was a kind of tiles slippery and little bit, this is a kind of hazards.

Nosing from construction and many mistake from hotels side that I don’t think that I have enough time to write in one day

My 3rd time visit here and always make me feel comfortable more than home. Perfect resort for vacations hideaway from city life with greenery natures inside forests. Nothing compares. Strongly Recommend the best one in Koh Phangan.

Great staff very warm and friendly, beautiful hotel. Love to come back

Some parts looked tired. I almost missed my ferry as it took 40mins after checkout for my bag to arrive from room and transfer to taxi at the main entrance. The food was very expensive. I wasn’t given the room I booked. Lots of bugs in my room. That’s a cockroach in a glass.

Amazing experience. We stayed in the pool suite and everything was as expected of a 5 star hotel. Great amenities and staff. Good food and perfect view and access to the beach.

This property’s location is rather remote and quiet which was what we wanted. You’ll need to take a taxi to the village which is about 200 baht per way as walking along the beach to the village is not easily accessible from the hotel. Room is relatively spacious with nice balcony. 2 very nice large pools. The 2nd pool is located at Blk 3 up on a steep slope which is great if you room is located there. Breakfast spread was very nicely balanced between east and west. Only negative comment was the poor internet connection in room and by the beach which can be frustrating for some. Overall, it is a beautiful, quiet, organic type of place and we’ve enjoyed our stay.

The hotel is beautiful. Lots of nature, large pool, calm beachfront. However, the hotel needs a lot of maintenance, especially the decks in front of the villas and public areas. The service unfortunately is not as good as it used to be.

Overall the hotel was nice but in several point not what we expected: We booked a „villa with sea view“. There was no sea view at the villa that was assigned to us. You couldn’t see the sea neither from within the villa nor from the pool nor from the sun beds nor from the outside bath tub. The only way to see a glimpse of the sea was to stand up on a certain spot on the terrace. That’s not what we expected from a room advertised as „with sea view“ and the (trip.com) booking page also suggested otherwise. When we complained, we got assigned another villa where we could see the sea partly. Thank you for that. However, the manager told us that the photos from the booking page were in fact another villa. But it's not my responsibility to make sure that the photos and pictures provided on booking pages are correct. The hotel has to take care of that! This holds also true for the next issue: The gym was closed due to renovation. In the booking process, they advertised a huge fitness center with lots of machines. Now it’s shut down and we did not get any information about this. The „mini gym“, which does not even have at least one multi exercise machine, is nothing but a bad joke and no replacement at all for a proper gym! Again the staff told us they would inform about this on their website. When I checked that, I still found the photos of the large gym on their own website. It was just called "mini gym". But how am I supposed to know what they mean by that and that the provided photos are no longer correct??

Great hotel, staff excellent, breakfast to die for. Bar nice but Vs village bars expensive as you’d expect. Gym in the process of being refurbished, so the temporary one is quite small.

The hotel is kept in traditional Thai style, nice and clean rooms, the breakfast was very good, a little out of the way, a scooter is a must as the taxis on phangan are overpriced

The hotel did not gives us the room as we preferable

The staffs are really friendly and the room is beautiful but it is quite scarry for me because I found gecko, snake and frog in my room. understand that it cant be avoided sinc the hotel is located on the hill inside the forest. It is not the hotel fault, it is just my preference.