Guesthouse LuLuLu Reviews

Response from Property: Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused during your stay.Regarding your room, we have confirmed that your reservation was for a dormitory room, and the charge was based on the rate for that type of room. The discrepancy in your room assignment does not appear to be due to any mistake on our part, but rather a possible error on the booking site, which may have incorrectly listed the dormitory room as a single room. We kindly ask that you also contact the booking site to address this issue.We are committed to ensuring a comfortable stay for all of our guests, and we will continue to improve our services. We sincerely appreciate your understanding and cooperation.

Response from Property: 以下は、あなたのメッセージを英語に翻訳したものです。丁寧で誠実な返信を意識しています。Thank you very much for choosing to stay with us and for sharing your valuable feedback.We sincerely apologize for the inconvenience caused by the location of our facility. We are also pleased to hear that you enjoyed our breakfast. Thank you for pointing out the issue with cleanliness as well. We will promptly share your comments regarding the water stains and mold in the bathrooms with our cleaning staff and work to address these concerns.As our facility is family-run, it is difficult to ensure staff availability during the evening hours, and we regret that we have to set the check-in time until 10:00 PM. Additionally, as part of our policy, we require an after-hours fee for check-ins after 9:00 PM. We ask that guests are aware of this policy before making their reservations, and we will continue to ensure this information is clearly communicated on our booking platforms.We appreciate your understanding and will strive to improve our services based on your valuable feedback. Thank you again, and we hope to welcome you back in the future.

Response from Property: Thanks for the review! glad that you enjoyed our stay! We will continue to make improvements! If you ever have the chance to come back to Kochi, we hope you'll stay with us at LuLuLu!

Response from Property: Thank you for your review! I'm glad you enjoyed your stay at Lululu! We will continue to improve. If you have another chance to come to Kochi, please stay at Lululu!

Response from Property: Thanks for the review!glad that you enjoyed our place and breakfast too!We will continue to make improvements!If you ever have the chance to come back to Kochi, we hope you'll stay with us at LuLuLu!

Response from Property: こちらが、あなたの返信文を英語に翻訳したものです：Thank you very much for choosing to stay with us and for sharing your valuable feedback.We are pleased to hear that you were able to use the tram for easy access and that you had a pleasant stay. We are also glad to know that you were satisfied with our breakfast.Thank you for your feedback regarding the soundproofing. Currently, we provide earplugs and floor mats as part of our efforts to improve comfort, but we are actively looking into further solutions to ensure a more comfortable experience for our guests in the future.We are also happy to hear that you were able to build good relationships with other guests, even during our busy season. We truly appreciate your cooperation, and our staff will continue working to improve our services to provide even more enjoyable stays.We look forward to welcoming you back in the future. Thank you again for your valuable comments.

Response from Property: レビューをありがとうございます! お部屋と滞在を気に入っていただけて嬉しいです。高知には、まだまだ美味しい食べ物、魅力的な場所がたくさんあるのでぜひまた高知にいらしてください! 高知にまたお越しになる機会がありましたら、ぜひ LuLuLu にご宿泊ください!

Response from Property: Thank you for your review! We are glad to hear that you enjoyed your stay. If you have the opportunity to visit Kochi again, we would be delighted to have you stay at LuLuLu!

Response from Property: レビューありがとうございます！ルルルでの滞在を気に入っていただけてうれしいです！これからも改善を続けます また高知へ来る機会があれば、 ぜひルルルでお泊まり下さい！