4 Chome-1-4 Asahidori, Chuo Ward, Kobe City, Hyogo Prefecture 651-0095, JapanSee Hotel Details
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1 night
Reviews from Real Guests
9.2/10
Great
810 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.2
Amenities9.0
Service9.1
Cleanliness9.4
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All reviews(810)
Positive reviews(792)
Reviews with photos/video(249)
Easy to get around(98)
Convenient for shopping(63)
Close to metro(21)
Friendly front desk staff(20)
Tasty food(18)
Luggage delivery service(16)
Stayed multiple times(12)
Negative reviews(18)
身體健康
Comfort Queen Room For 3 People, Non Smoking
Date of stay: Jun 2026
Family
8 reviews
9.0/10
Great
Posted on Jul 12, 2026
Close to the JR station, around 8min distance. Along the rod to the hotel, one side under the JR rail with much restaurants.
Between 1700-2000, hotel has free happy hours. They serve red wine, white wine, whisky and other alcohol and some snacks, free coffee and other non alcohol drinks. Its quite good.
Anonymous User
Standard Twin Room - Non-Smoking
Date of stay: May 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 6, 2026
The services and facilities are excellent. The evening free drinks are very attractive. If there are more hanging facilities in the bathroom, it is perfect.
Response from Property: Thank you very much for staying with us and for sharing your thoughtful feedback.
We are delighted to hear that you found our services and facilities excellent, and that the complimentary evening drinks added enjoyment to your stay.
At the same time, we appreciate your suggestion regarding additional hanging fixtures in the bathroom.
Your comments are truly valuable, and we will carefully consider this improvement to enhance the comfort of future stays.
We sincerely thank you for your visit and hope to have the pleasure of welcoming you back again.
Manager
Villa Fontaine Kobe Sannomiya
peggyxu666
Standard Twin Room - Non-Smoking
Date of stay: Apr 2026
Travelling with friends
24 reviews
10/10
Outstanding
Posted on May 29, 2026
The hotel's beverage bar is very generous, and happy hour is a great perk. They also offer luggage storage, though the bed was a bit small at 0.9m. It's a quiet spot despite being centrally located, with plenty of shops, supermarkets, and restaurants nearby!
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Response from Property: Thank you very much for choosing our hotel from among the many available.
We also sincerely appreciate you taking the time to post a review.
We are delighted to hear that you enjoyed your stay and had a pleasant happy hour.
We will continue to strive for improvement without resting on our laurels, even with the highest rating you have given us.
Finally, thank you again for staying at Villa Fontaine Kobe Sannomiya.
Lizzieyum
Economy Semi Double
Date of stay: Apr 2026
Couple
167 reviews
10/10
Outstanding
Posted on May 22, 2026
Nice place, enjoyed my stay and the fact that snacks and more than 20 kinds of drinks including wine is available
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya and for sharing your kind feedback.
We were delighted to read your comments, as we understand you had a comfortable stay.
We are especially pleased that you enjoyed our services, including the snacks available in the lobby and our selection of over 20 drinks, including wine.
We will continue to strive to provide you with an even more pleasant stay in the future.
Please feel free to visit us again when you are in the area.
We look forward to welcoming you back.
Sincerely,
Manager, Villa Fontaine Kobe Sannomiya
Hazel Lim 07
King Hollywood Style - Non-Smoking
Date of stay: Apr 2026
Business traveller
24 reviews
10/10
Outstanding
Posted on May 24, 2026
nice location which just within 8mins walking distance can get sannomiya transportation , it is very easy to get direct bus to kansai airport or Kobe airport
The hotel surrounding got 7-11 and cafe/restaurant within walking distance can get it
Besides the hotel got welcome drink, and everyday 5pm-8pm got free alcohol drinks section
Suggest for those need a place easy to get transportation
Response from Property: Thank you very much for choosing our hotel from among the many available.
We also sincerely appreciate you taking the time to post a review.
We are delighted to hear that you enjoyed your stay and had a pleasant happy hour.
We will continue to strive for improvement without resting on our laurels, even with the highest rating you have given us.
Finally, thank you again for staying at Villa Fontaine Kobe Sannomiya.
Guest User
Economy Semi Double
Date of stay: Mar 2026
Other
39 reviews
10/10
Outstanding
Posted on Apr 22, 2026
This is my second time staying here. It's really convenient, quite close to both JR Sannomiya and Hankyu Sannomiya stations. Right next to the hotel there's a really well-stocked Hankyu OASIS supermarket, which is super handy for groceries. The hotel rooms are clean, and they offer complimentary tea and drinks from afternoon till evening, plus there's a happy hour.
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Response from Property: Thank you for choosing Kobe Sannomiya Yoshitani Villa Hotel among many hotels. We sincerely appreciate the time you took to write a review. We are delighted to know you enjoyed your stay. We look forward to your next visit to Sannomiya. Finally, thank you again for staying at Kobe Sannomiya Yoshitani Villa Hotel. General Manager of Kobe Sannomiya Yoshitani Villa Hotel
browse
Comfort Queen Room For 3 People, Non Smoking
Date of stay: Mar 2026
Couple
3 reviews
8.5/10
Very good
Posted on Apr 26, 2026
Came back to my room to find a dead insect on the bed. Reported it to the front desk and they said it must have flown in during cleaning. The problem is, my window was locked shut. The front desk explained that they open the windows during cleaning, and it must have flown in, landed on the bed, and died there. I guess I'll take their word for it.
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Response from Property: Thank you very much for choosing our hotel from among the many options available. We also sincerely appreciate you taking the time to submit a review.
However, we are deeply sorry that the insufficient cleaning check during your stay caused you any discomfort.
We will take every precaution to ensure this never happens again.
We will continue to strive to ensure that you have a comfortable stay.
We hope that this experience will not deter you, and that you will consider staying with us again.
Finally, we would like to express our sincere gratitude once again for choosing Villa Fontaine Kobe Sannomiya.
Villa Fontaine Kobe Sannomiya General Manager
Xihuanhekafeibeidemao
Economy Semi Double
Date of stay: Feb 2026
Solo traveller
29 reviews
10/10
Outstanding
Posted on Mar 31, 2026
This is my fourth time staying at this hotel. The location is super convenient; it's a quick walk from Sannomiya. It's also very close to the highway bus stop, which offers direct service to USJ, making it even more convenient than traveling from Osaka. Plus, you can easily catch the airport shuttle from here. So convenient!
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Response from Property: Thank you so much for choosing to stay at Villa Fontaine Kobe Sannomiya Maneger. We are delighted that you chose to stay with us, whether it's your first time or a return visit. The Shinki Bus Terminal is about a 3-minute walk from the hotel, providing easy access to nearby attractions such as Awaji Island and Mita Premium Outlets. We will continue to strive to improve our customer service and hospitality. We sincerely look forward to your next visit to Kobe. Thank you! Villa Fontaine Kobe Sannomiya Maneger
Chuchalushangdedagongren
Economy Semi Double
Date of stay: Feb 2026
Solo traveller
76 reviews
9.2/10
Great
Posted on Mar 25, 2026
A standard, no-frills budget chain hotel. The room was small but well-equipped, perfect for a solo traveler. Slippers were provided. They also have a happy hour in the afternoon with complimentary drinks.
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Response from Property: Thank you so much for choosing to stay at Kobe Sannomiya Yoshitani Villa Hotel from among many hotels. We also sincerely appreciate taking the time to write a review. We are delighted to know that you enjoyed your stay. We will not stop here and will continue to strive to provide our guests with a comfortable stay every day. Finally, thank you again for staying at our hotel. We hope you will choose to stay at our hotel again next time you visit Kobe. General Manager of Kobe Sannomiya Yoshitani Villa Hotel
PL_RL
Queen Room
Date of stay: Feb 2026
Family
5 reviews
10/10
Outstanding
Posted on Mar 16, 2026
Stayed in this hotel again after returning from Arima & Awaji, all baggage already kept in our room and ready for check-in at noon, hassle free. This room type has a desk without the sofa bed which we booked for the first night, it seems to be more useful. Coin laundry at 6F & 9F. Comfortable stay.
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We also sincerely appreciate you taking the time to post a review.
We are delighted that you chose to stay with us again.
We will continue to strive to improve our services to make your stay even more memorable, and we hope you will consider staying with us again. We look forward to welcoming you back next time.
Villa Fontaine Kobe Sannomiya Manager
lei_lei
Comfort Queen Room For 3 People, Non Smoking
Date of stay: Jan 2026
Family
39 reviews
9.7/10
Amazing
Posted on Feb 13, 2026
First and foremost, a huge and sincere thank you to the staff! 🌹
I accidentally left my bag in the dining area overnight and only realized it the next morning... I felt like my world was falling apart! 🤣
I immediately rushed to the front desk to ask if a bag had been found, not really expecting much. But when the staff member asked for my room number, a glimmer of hope appeared. Then, she appeared before me with my bag, and I was so emotional I almost cried! Thank you again! 💐 You truly showed me what honesty, security, and genuine kindness mean.
The hotel itself is super convenient, just about 200 meters from JR Sannomiya Station. Everything you could need is nearby, and it's so easy to get anywhere by JR. When we left, the Limousine Bus stop for Kansai Airport was also close, within 500-600 meters, making our departure seamless.
From 5 PM to 8 PM, there's a fantastic happy hour with free drinks and snacks. We enjoyed it for all three days of our stay – great atmosphere! It really added to the fun of our visit 🥐🧇🥜🍪🍫🧈🥂🍭. While the room wasn't huge, for us, as sightseers not laden with shopping bags, the size was perfectly adequate.
Another thing to praise -> I booked a king room for 2 adults and 1 child. On the day of check-in, I didn't even mention anything, just checked in normally. When I opened the door, the room had one small bed and one large bed! 👏👏👏 (Perhaps when they copied our passports, they noticed our child was older and thought two beds would be better). A massive THANK YOU! 🌹🌹🌹 All in all, if I have the chance to visit Kobe again, I will definitely choose to stay here!
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Response from Property: Thank you so much for staying at Kobe Sannomiya Fountain Villa Hotel. We also appreciate you taking the time to share your experience with us. We hope you had a relaxing and enjoyable stay. We hope you felt refreshed and rejuvenated during your stay. All of our staff are delighted to receive your praise for our warm service. Your not only rating but also leaving a written review greatly motivates our staff to continue our efforts. We will continue to strive to provide attentive and thoughtful service, always putting the customer first. In short, we are never complacent and will continuously improve and enhance our services to increase the value of the hotel. We sincerely hope you will visit us again if you have the opportunity. Thank you very much for your stay at our hotel. Kobe Sannomiya Fountain Villa Manager
Guest User
Comfort Queen Room For 3 People, Non Smoking
Date of stay: Dec 2025
Family
3 reviews
10/10
Outstanding
Posted on Feb 3, 2026
Excellent! The room was very clean, and the location was super convenient for exploring many bakeries and Kobe beef restaurants. The room temperature was just right, and there's a Danso nearby, which was great for shopping.
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Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya Maneger. We are delighted that you chose to stay here. The hotel is approximately a 5-minute walk from JR Sannomiya Station and is adjacent to a commercial area with supermarkets and drugstores. We hope you had a pleasant time in Kobe. If you visit again, our front desk staff will be happy to recommend restaurants and tourist attractions. We will continue to improve our customer service, including warm and attentive service. We look forward to your next stay in Kobe. Thank you. Villa Fontaine Kobe Sannomiya Maneger
Xiaoqipao321
Standard Twin Room - Non-Smoking
Date of stay: Dec 2025
Family
13 reviews
6.7/10
Posted on Jan 28, 2026
The staff were quite unhelpful; even though the hotel still had available rooms, they wouldn't let me cancel my booking and then charged me an extra 600 yuan just to add one person. The location isn't ideal, as it's a bit of a walk to the metro station no matter what, and the area is currently under renovation. They did offer some drinks and chocolates, though.
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Response from Property: Thank you very much for staying at Kobe Sannomiya Fountain Villa Hotel. Thank you again for taking the time to write a review. First of all, we sincerely apologize for your dissatisfaction with our staff's responses and our failure to provide sufficient explanation. We apologize for the inconvenience you experienced during check-in due to a problem with the process of adding more guest information. If you have already paid the reservation fee in advance, you can certainly cancel and rebook, provided the number of guests is correct. However, in the event that your initial free cancellation process is not approved, we may suggest that you pay an additional fee. We will continue to strive to improve our service quality and look forward to your next visit. Thank you very much for your stay. Kobe Sannomiya Fountain Villa Manager
Guest User
Economy Semi Double
Date of stay: Jan 2026
Couple
4 reviews
10/10
Outstanding
Posted on Apr 1, 2026
Overall is good and staff is friendly and helpful, location is goo
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We also appreciate you taking the time to share your feedback about your stay. Above all, we are delighted and grateful that you praised our service and hospitality. We will use your kind words as encouragement every day and strive to further improve our level of service and hospitality. We will continue to keep the customer's perspective in mind and strive to provide attentive service. We sincerely hope for your continued patronage. Villa Fontaine Kobe Sannomiya Manager
Guest User
Superior Twin Room
Date of stay: Dec 2025
Other
47 reviews
10/10
Outstanding
Posted on Jan 17, 2026
This hotel is super close to Sannomiya Station, making it incredibly convenient for getting around. The main shopping street is only a 5-minute walk away, which is great for shopping. They also offer a nice selection of drinks and snacks, which is a lovely touch!
Original TextTranslated by Google
Response from Property: Thank you so much for staying at Kobe Sannomiya Fountain Villa Hotel. We sincerely appreciate taking the time to write a review. The hotel is conveniently located about a 5-minute walk from Sannomiya Station, making it easy to explore the city. We are delighted to know you enjoyed our happy hour, during which we will be offering complimentary wine and other alcoholic beverages from 5 pm to 8 pm. We hope this was a relaxing and enjoyable experience. All staff look forward to your next visit. Manager of Kobe Sannomiya Fountain Villa Hotel