Extended Stay America Suites - Knoxville - West Hills
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Rooms and Guests
1 room, 1 adult, 0 children
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Extended Stay America Suites - Knoxville - West Hills
Health Protected
1700 Winston Rd, Knoxville, Tennessee 37919, United States
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With a stay at Extended Stay America Suites Knoxville West Hills in Knoxville, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 7.1 mi (11.4 km) from Turkey Creek Shopping Center and 8.1 mi (13 km) from Neyland Stadium.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 58 Reviews
Amenities
Private ParkingFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Mcghee Tyson Airport
(31.1km)
Landmarks: Regal Cinebarre West Town Mall
(690m)
Landmarks: West Hills and Bynon Park
(780m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Queen Studio - Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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7
Deluxe Queen Studio with Sofa Bed-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
Guest Reviews(58)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Laurrdgaf
April 22, 2022
Target, West town mall, Starbucks, tj maxx, the wash house laundromat, etc. There are just so many businesses within 100 ft of this hotel it’s so convenient to everything!
Melanie
January 18, 2024
Worst hotel I’ve ever stayed at. Pull out couch was broken. My husband had to sleep on the floor so our kids could have the bed. The kitchen is empty. Nothing to use in the cupboards. There was a disgusting claw of an animal on the kitchen counter. Breakfast was a joke. I had to ask for coffee. It was all empty. Furniture was so uncomfortable and dirty.
Cory
November 13, 2023
Facility could stand an update. Staff is super friendly and helpful. Because it’s cheaper, some of the clientele isn’t the best but, their mostly quiet despite bringing pets. Good location, lots of nearby stores and casual restaurants.
Benedicta
November 13, 2023
This hotel was close to lots of shops however I won't book this one again. I asked the front desk at the time of check in if I could get another pillow delivered to my room. The answer I got was no because they only had enough pillows for the rooms they have and no extras. Second the shower floor was very noisy anywhere you stepped. You could hear any walking or talking on the floors in the room.
joseph
November 3, 2023
Upon arriving there was no one at the desk. I wanted for 5-10 min then picked up the phone. I didn’t get anyone so I then called the main number for extended stay.
Eventually they were able to track done the person on duty, she came out and gave me attitude as she was in the bathroom.
I asked “ isn’t there a sign to put up then you leave the desk” and she said yes but I didn’t put it up. She then started to read the Sign to me (seriously passive aggressive ) instead actually just start checking us in.
At no point did she take ownership and say “ I am sorry I needed to step away and I should have put the sign up”. How can I help you.
She then had to redo the registration 3 times for the second room because apparently an email was required but my dad didn’t have one.
Conclusion. Rude, passive-aggressive, untrained and unable to take responsibility/accountability
Discover65568301045
October 6, 2023
We stayed for a weekend at Extended Stay. Shay and Patricia were so nice and helpful. Very accommodating staff! The room was spacious, bed was comfortable. Could use an extra heavy blanket but that is customer preference. Room was clean. Older hotel with musty smells but when you travel you are used to that. Would recommend.
Guest User
September 28, 2023
The staff was courteous and professional from arrival to checkout. The accommodations were clean, quiet and comfortable. We don't need all the bells and whistles of a modern contemporary establishment with a higher cost so the Extended Stay America Knoxville was perfect for our visit and our budget.
Katrina
September 21, 2023
Absolutely wonderful. Very clean, Staff Awesome! Great location with plenty of restaurants and the mall nearby. Highly recommend staying here. I would definitely go back to stay there. Wonderful all around.
Guest User
September 9, 2023
My previous two visits weren't bad at all. but this last one, ruined my time here. From the bugs to constantly getting woke up when they know you work nights. Will NEVER stay here again. The younger staff is too sweet. The older ones are rude as ever.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1990
- Number of Rooms: 72
With a stay at Extended Stay America Suites Knoxville West Hills in Knoxville, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 7.1 mi (11.4 km) from Turkey Creek Shopping Center and 8.1 mi (13 km) from Neyland Stadium.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 72 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 72 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Services & Amenities
Most Popular Amenities
Private ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Show More