I led a trip of 19 skiers that stayed at the Kaiserhof for seven nights. We were fortunate to have both breakfast and dinner included in our tour package. Everyone at the Kaiserhof was wonderful. The reception even put my soaked ski gloves in the dryer one morning. The rooms were the best European hotel room I have ever experienced. Rain showers, plenty of storage, great maid service, etc. But what really put the Kaiserhof into a new class was the dining hall food and service. George was the head of the dining hall, and treated us all as VIP’s. He provided variations on menus for vegans and pescatarians. George provided excellent wine suggestions, decanted reds, and ensured that wineglasses were filled. There was effort spent on presentation for each course. One memorable meal had three dumplings of different construction on a rectangular plate for an appetizer, with desserts presented the same way. Breakfasts were of good quality and variety, with eggs cooked at an omelette station, and some daily specials. I would happily stay at a Kaiserhof property again.