Hotel Hullu Poro

Had the best here, absolutely amazing! Staff are so friendly and helpful. The slopes are brilliant. It's a beautiful magical place, we didn't want to come home. Foods nice enough in the hotel and it's always warm and welcoming. Would recommend.

Last thing you need when going to breakfast on the first morning is the staff to be greeting you with screaming that you are late for 10am breakfast by 1 minute. The Asian lady then started to shoo other people off their tables after another 5 minutes. Stressful situation to say the least, and a terrible way for hotel guests to have their first experience of their staff. The hotel room was large but very dated. Painted tiles (rather than them being replaced), broken oven that doesn’t work, very old kitchen cupboard units chipped and hanging off hinges, wooden steps into bathrooms to stub your toes every time, chipped wooden stairs that give you splinters in your feet when walking up them. Etc. Would choose somewhere else next time.

Great stay at crazy reindeer , location perfect , 5 min walk into town , food really good and amazing staff . Special mention to jingle bell Jas and Jade , they were so talented and worked non stop to entertain adults & kids

Check in was supposed to be 4pm - arrived at hotel at 11am and rep said check in was usually earlier - room not ready until 5pm - we were not alone! Got into room to find a random sock in the corner and a dirty glass with some liquid in on top of the cabinet! None of this funny when you’ve been up half the night as flight was 6am !

To all the amazing snow club girls , Jingle Bell Jaz, Sugar Plum Sophie, Candy Cane Claire, Peppermint Pav and Mischief Maker Jade. Absolutely brilliant entertainment you work so hard thank you so much Mya loved it . Merry Christmas to you all

Comfortable hotel, lovely food. We loved the sauna but the jacuzzi could have been a little warmer. My 5 year old daughter loved the Tui Snow club and their entertainment staff were amazing, thank you!

Visited The crazy reindeer for 4 days with family and friends, booked via TUI. On arrival at the hotel the queues were long to check-in, the staff were polite though and luckily our room was ready (roughly 2pm), our friends were not so unlikely who were waiting in reception until 4.30pm. We had a twin room, which was in a separate block to the main reception. The room was clean, but very dated and dark. Not really an issue though as we spent limited time in it. The hotel itself is nice, lots of room to sit and relax after a day in the snow. The drinks were pricey, £9.80 for a pint of beer. £7.50 for a power aid soft drink! After the 1st day we took a trip to the local supermarket and stocked up. The food is fine, a little bit repetitive and not much selection but we always managed to find something to eat. Be prepared to eat meatballs for breakfast and tea :-) There’s a ‘nightclub’ on-site, we tried it twice but both times were the only people in there. It’s a shame as it’s a nice place, just needs a bit more atmosphere. The location is great, just a short walk to the centre and slopes. If you manage to acquire a sledge (sometimes left outside the hotel), take them up to the large hill in the town. After 7.15pm they turn the flood lights off and you can climb the actual ski slope and sledge down. A few good family friendly bars in the centre and some nice restaurants. Overall a great trip, one definitely to remember.