Theoxenia Residence

My wife and I were travelling with our 18-month old twins. The hotel were extremely helpful, and couldn't do enough for us and our children. Highly recommended!

The property was lovely however a few features inside the room needed work ie fixings and the shower reach not being long enough to fully reach the fixing

We had a very comfortable stay. Staff were lovely and the lady who made our room everyday was friendly and helpful. Clean, spacious rooms. We caught an uber to the local metro station into Athens when needed, it was like 5 euros. Good amount of restaurants to choose from. Breakfast was good, service was no issues. They gave us a bottle of wine as welcome gift as part of our booking. I had forgotten this so was a great end to a late night flight and check in.

A luxurious looking building in a really convenient location. Lots of nice restaurants around. The hotel is fine but definitely not a 5 star. A 3 star at a push. Rooms are tired, shower in the bathroom was broke, pool area wasn't maintained and the breakfast is generally poor. In terms of the staff, the guy at reception who checked me in was so friendly but all other staff were unfriendly and abrupt.

This is a run down property. The place smells of old, should not be allowed to be rented

This is our second stay here and we love it! It was so great to not be in the centre of Athens, when temperatures were 40+ degrees and to have that lovely pool area. Also, a great stroll into Kifisia are for dinner. Only thing i would fault is our room overlooked the street, yet there is no fine curtain in the rooms for privacy. Other than that, would definitely stay there again.

I wish I’d read the review below mine before booking. Believe it. I had to give 1 star, as you have to give at least 1 in order to leave a review. I reiterate all of it: Rock hard old mattresses with coils sticking out. Rude or non existent service especially at breakfast. I’d add, my room overlooked a bar/restaurant. Kept up until midnight with the music and noise last night - which was a Monday. The food is bland. Pizza for breakfast? I asked for a coffee in the morning as the serve yourself filter had ran out. He came over, shook it and tipped it to give me the dregs. All of that done like I was an inconvenience. It’s not a 5 star. I’d give it a 2. Please don’t book this hotel.

Let’s go in order: - Completely absent attention to the client. Staff is unprepared and bothered by anything you might ask them. - The carpets in the halls were filthy with multiple stains - The room was not clean, I found multiple hair on the chair close to the desk and on the towels in the bathroom as well as dust all around the room - I checked the bed and it was not dirty thankfully. Nevertheless it was incredibly uncomfortable and I could feel all the metal springs - I went to breakfast the first morning and the service was completely absent, no one greeted me in any way or asked what I wanted to drink for example (there are no coffee machines to make a cappuccino/tea/espresso/etc on your own so I would expect that someone asks me) - On the second day I went again for breakfast and took an orange juice from the dispenser; I saw something dark floating in the dispenser, but did not pay attention to it until I noticed it in my glass and took a closer look - it was a worm (!!!). I told the waitress and she came back to me sayin that it was a dark piece of apple (…) - I left it there because I did not want to discuss, but please check the pictures and let me know. Also, it was orange juice so not sure how the apple thingy ended up there. Overall I have no idea how they got 5 stars, but this place should just close. Everything about it was unacceptable and unprofessional. Do yourself a favour and never go to this place.