To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(102)
Positive reviews(2)
Reviews with photos/video(1)
teachutube1
Stayed in Oct 2024
Other
6 reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
I cannot express enough how grateful I am for the exceptional service we received at this hotel. My elderly mother traveled all the way from China to Johannesburg and then to Windhoek, and the hotel staff truly went above and beyond to ensure her comfort and safety. They arranged a seamless pickup upon her arrival and a timely drop-off the following day, which made her feel incredibly supported throughout her journey. She raved about the excellent service, and I was impressed by the cleanliness and comfort of the rooms. The breakfast was delightful, offering a great start to the day. Overall, we had a fantastic experience, and I wholeheartedly recommend this hotel to anyone seeking a warm and accommodating place to stay!
Guest User
Stayed in Oct 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
We simply chose a convenient hotel for a transfer between flights. And we were not mistaken: free transfer from the airport, creative design, the entire territory is fragrant with flowers, a heated pool, very comfortable beds and pillows, friendly staff. Special thanks to the driver Tonny, who literally saved our trip. We were stuck in a traffic jam in a taxi. Tonny not only delivered our luggage to the airport, which helped save precious time, but also coordinated the actions of our taxi driver over the phone so that we would not miss each other. Only thanks to him we made it to the flight. Thank you very much!