Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.7
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All reviews(774)
Positive reviews(771)
Reviews with photos/video(277)
Friendly front desk staff(142)
Delicious breakfast(99)
Classy environment(79)
Well decorated(34)
Excellent afternoon tea(29)
Luxurious(16)
Clean pool(8)
Great swimming pool(8)
Negative reviews(3)
Satari Geoffrey
Superior Deluxe Suite
Date of stay: Sep 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Oct 30, 2025
5 Star Hotel in Kashgar.
This Hotel has a ""Ritz Carlton"" vibes in its decoration and furbishment. It is located 3km away from the Ancient City but it has many facilities such as Swimming Pool, Gym, Restaurant on the 28th floor.
The hotel is linked to the mall with convenient store that opens 24 hours.
Check In and Check Out were smoith and efficient.
Miss FengFangQi and her other colleagues assisted very well.
Next time we are in Kashgar, we definitely will stay in this hotel again.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住喀什南疆環球港國際酒店並給予好評!得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務
L. Aili
Deluxe Queen Room
Date of stay: May 2023
Solo traveller
2 reviews
9.5/10
Amazing
Posted on Jul 2, 2023
I’m so glad I picked the Nanjiang Global for my stay in Kashgar. It exceeded my expectations, and my stay was really pleasant. After long days exploring, it always felt good to come home to my room. And given the summer heat, I loved that there was ice cold lemon water always waiting for me in the lobby. The check-in service was great and my room was upgraded. The suites are really comfortable, with amenities by Shanghai Tang. I also saw the standard double rooms, and they were spacious and nice too. The front desk manager who goes by the name Hunter was excellent and so helpful, as were others staff members. Hunter’s English is great and he answered all my questions with patience and kindness. Ask him to write down the hotel’s name in Uyghur for you if you’ll be taking taxis. It’ll be a big help. The hotel is very clean, and breakfast was much more than basic. I hope I have the chance to visit Kashgar again, and I’d be happy to return to this hotel.
6/13
Response from Property: Dear guest, thank you for your stay. It is a great pleasure to learn from your message that the Kashgar Nanjiang Global Harbor International Hotel has left such a beautiful impression on you. Your satisfaction is our greatest responsibility and honor. We have always paid attention to the guests' feelings during their stay, and actively improved our professional level and service standards. We are committed to providing excellent service to guests, striving to make them feel the warmth of returning home, Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Anonymous User
Deluxe 2-bed Room
Date of stay: Sep 2025
Couple
66 reviews
10/10
Outstanding
Posted on Oct 10, 2025
On my second stay, the service was as warm and attentive as ever. The room was clean and comfortable. The receptionist, Mayire, upgraded my room. When I checked out, the receptionist, Ayiguli, even gave me a lovely little gift.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your recognition of the hotel! Your positive feedback on the hotel's environment, rooms, and facilities motivates us to continuously improve our service quality. We will also pass on your praise for our colleague Mayire at the front desk to encourage the team to continue providing warm and professional service. We look forward to creating another comfortable and enjoyable stay for you in the future. Have a wonderful time!
Guest User
Superior Executive Suite (Private Lounge + Humidifier + Ironing Machine + Mini Fridge)
Date of stay: Sep 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Oct 15, 2025
The service was good!
Original TextTranslated by Google
Response from Property: Dear guest, your satisfaction is our constant pursuit. Thank you for your encouragement. We look forward to serving you again and ensuring that every stay is filled with surprise and satisfaction.
VivienneTsi
Superior 2-bed Room
Date of stay: Apr 2025
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jun 3, 2025
This trip to Kashgar gave me the biggest surprise of this Xinjiang trip. I upgraded to an executive suite, and took a bath at night after playing tired. I felt very comfortable. Special thanks to the staff Wu Huaying for her thoughtful service!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel and sharing your experience. We are delighted that you have appreciated every aspect of our experience. Through your meticulous description, I can clearly feel the happiness this trip has brought you. This is what we, as service providers, always strive for, and it will serve as our driving force for continued hard work and progress. We look forward to serving you next time!
Guest User
Deluxe 2-bed Room
Date of stay: Apr 2025
Family
4 reviews
10/10
Outstanding
Posted on May 4, 2025
When I returned to Kashgar from Taxkorgan, I still chose the Global Harbor Hotel. Because there were too many vehicles entering the city, we arrived at the hotel at one o'clock in the morning, but the hotel still reserved an upgraded suite for us. The next day, due to flight reasons, check-out was also delayed. Thank you Ms. Piredan for your warm reception and patient answers.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is a great honor to create an unforgettable stay experience for you. Your recognition is our driving force to keep moving forward! From the softness of the bedding to the 24-hour butler service, every detail is worth it because of your satisfaction. We look forward to serving you again with Star and accompanying you on your next journey!
Guest User
Superior Executive Suite (Private Lounge + Humidifier + Ironing Machine + Mini Fridge)
Date of stay: Apr 2025
Couple
16 reviews
10/10
Outstanding
Posted on May 3, 2025
The room is great and big enough. The breakfast is rich and meets the five-star standard. Li Xue at the front desk provided good service, polite and enthusiastic. The location is not far from the ancient city and only about 2 kilometers away from the Tuanjie Road Food Street. It is a hotel worth recommending for tourists to Kashgar.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel breakfast and service is the driving force of the work of all hotel staff. Making every guest feel at home is our ultimate goal of service. It is our honor to serve you. All hotel staff look forward to your next visit!
Guest User
Deluxe Queen Room
Date of stay: Apr 2025
Couple
13 reviews
10/10
Outstanding
Posted on May 3, 2025
The hotel environment and facilities are very good. The room is very comfortable. The front desk Wu Huaying is warm and thoughtful. This hotel is the best hotel I have stayed in Kashgar
Original TextTranslated by Google
Response from Property: Hello! Thank you for your encouragement. We are delighted to have made this a wonderful memory for your trip. We look forward to seeing you again and will continue to work hard to provide even better service.
Guest User
Superior 2-bed Room
Date of stay: Apr 2025
Travelling with friends
9 reviews
8.7/10
Very good
Posted on May 5, 2025
It is an old five-star hotel in Kashgar. There is a similar Yuexing Global Harbor in Shanghai, so it is a nostalgic check-in. First of all, no one helped to take the luggage to the front desk at the end of check-in, and the same was true for check-out. The service staff who added WeChat responded very quickly and actively solved the problem, which is still very good. The overall feeling and decoration are still old school, but it is indeed quite old, and some equipment is old, but the hygiene is still in place. The road to the airport and to Taxkorgan is relatively smooth, and the surrounding food is not as good as the ancient city area. The breakfast is still very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and sharing your experience. We will train our staff to improve our service quality for the issues you reported. Your praise is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. We look forward to your visit again!
Guest User
Superior Deluxe Suite
Date of stay: Apr 2025
Couple
26 reviews
10/10
Outstanding
Posted on May 2, 2025
The stay experience is very good, the room is spacious and well-equipped, the front desk service is enthusiastic, and it is recommended for travel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high evaluation of our service. Your satisfaction is our greatest honor. We look forward to your next visit and providing you with a warm and comfortable experience again.
Ningning mum
Superior Executive Suite (Private Lounge + Humidifier + Ironing Machine + Mini Fridge)
Date of stay: Mar 2025
Family
14 reviews
10/10
Outstanding
Posted on May 3, 2025
The room is big enough, the living room has plenty of room for an extra bed, and the view from the upper floors is good. The elevators are well arranged, and there is no long waiting time on the upper floors. The overall service is good, and robots deliver takeaways when ordered. The Chinese restaurant is OK, especially the green leafy vegetables are better than those fried in other restaurants. When checking out, I asked for a half-hour extension, which was readily agreed.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope that Kashgar Nanjiang Global Harbor International Hotel will be the warmest and most unique one in your memory! Looking forward to seeing you again!
TaylorHolland
Deluxe Queen Room
Date of stay: Mar 2025
Couple
81 reviews
10/10
Outstanding
Posted on Apr 5, 2025
First time driving in Kashgar. I chose the latter between Radisson Blu Shenzhen and Global Harbor, which turned out to be a correct choice.
The front desk lady was very considerate to upgrade the suite, and a handsome guy from Xinjiang took the initiative to help deliver the luggage to the room.
The hotel is 10 minutes away from the ancient city of Kashgar by taxi, so you don’t need to drive a car. It takes about 20 minutes to get to Xiangfei Garden. It is more convenient to go to Tashi County, and you can get on the national highway directly not far away. I will choose this place next time I come to Kashgar.
Original TextTranslated by Google
6/11
Response from Property: Dear customers, thank you very much for your support to our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! We sincerely look forward to seeing you again!
Guest User
Superior Queen Room
Date of stay: Mar 2025
Family
231 reviews
10/10
Outstanding
Posted on Apr 12, 2025
One of the best hotels in Kashgar, clean and sanitary, with warm service! Parking is very convenient! The room is spacious and has a humidifier! The breakfast is rich and the chicken noodle soup is very delicious! You can get a border pass to Tashkurgan County across the road, which is great! I have recommended it to my friends. Manager Zhang Guifang answered all my questions. Not bad! I like it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your 5-point review. I am glad that you had a good time in our hotel. Your satisfaction is our greatest pursuit. We will continue to work hard to provide you with better services. Thank you again for your support and trust.
💍ji🌸
Superior Executive Suite (Private Lounge + Humidifier + Ironing Machine + Mini Fridge)
Date of stay: Mar 2025
Family
14 reviews
10/10
Outstanding
Posted on Apr 12, 2025
I originally booked for one night. I was very satisfied with the room after checking in, so I extended it for two nights immediately. The service was responsive, the room was cleaned very cleanly, and Zhang Guifang at the front desk was warm and thoughtful. In short, I was very satisfied with the stay.
The breakfast was rich, and the dishes changed for three days.
The only thing I want to comment on is the restaurant on the 28th floor, which needs to be managed better. There is nothing wrong with the essence of the dishes, and the presentation and taste are good, but why is the bread served last before the meal? The coffee in the set meal was not served and the waiter did not ask 😥 I left directly because I was too tired. I hope that the service quality can be improved to make the Global Harbor International Hotel a higher level
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing our hotel. Your five-star praise makes us feel warm. We will continue to improve our service quality so that you can feel the warmth of home every time you stay!
Guest User
Deluxe Queen Room
Date of stay: Mar 2025
Business traveller
9 reviews
10/10
Outstanding
Posted on Apr 10, 2025
The room facilities are good, the environment is great, the hotel staff including Wu Huaying have a great service attitude, the food is also great, I will stay here again if I come to Kashgar next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star praise! We are very happy to provide you with a satisfactory service experience. We will continue to work hard to improve our services and facilities to bring you a more pleasant stay. Looking forward to seeing you again!