Novva Hotels Kas

Chinese people don't cheat Chinese people It looks like a resort hotel, but in fact, there is no service Booked a big bed, but it turned out to be a twin bed in the room. I asked the hotel to coordinate and was told that there was no big bed, so I had to put the beds together. I was forced to accept it. I turned on the air conditioner and went to the town to eat. I came back two hours later and found that the air conditioner was not working. And there was a smell of water backflow in the toilet. I called the front desk to report it. The worker who came didn't speak English, only Turkish. He couldn't fix the air conditioner, but admitted that there was a smell. Requested to change rooms. At the same time, I contacted Ctrip customer service. Asked for help in coordination. After more than half an hour of tossing, I changed to a new room. The new room has a big bed. I think of the request when I just checked in, but they insisted that there was no, it was really rotten and garbage! ! ! ! ! The air conditioner in the new room didn't work either, so I started to repair it again. At 11:30 pm, it was not repaired, and no feedback solution was given. I was forced to accept that there was no air conditioning (the humidity in the room was 66 before going to bed, and more than 70 when I woke up) I was so sleepy that I told Ctrip customer service that I needed an explanation during the day. It's the third day since I wrote the review, and there has been no substantial progress. The experience is extremely bad. Picture 1: Air conditioning repaired in the middle of the night Picture 2: Room humidity Picture 3: Changed room to the hotel Picture 4: The changed bed Picture 5: The bed in the order The product is not what I pictured, I am going to file a complaint with 12345.

Excellent hotel. The price/quality ratio is the best offer in Kas. The rooms are spacious, we had a room with a balcony and a beautiful view of the sea, the room has everything you need for a comfortable stay. Daily cleaning. Breakfasts are generally good, Turkish) you will not go hungry. The territory is small but well-kept, there is something to take pictures of) the beach is not close, but a shuttle takes you there. Overall, I recommend it!

Broken hotel I was cheated by xhs The front desk was rude to Chinese people The room is very small There's no room for two suitcases. Sea view room can only see a little bit of the sea Because there is a row of houses in front of it. The floor is dirty There are big bugs on the balcony There are ants in the bed It's really not worth the price If you don't believe it, look at the picture yourself

Nice, new hotel with a great location on the peninsula

Very good although a bit small But the seaside environment and hotel are very good