Hotels near Old Karuizawa Ginza Street, Karuizawa

The hotel facilities, food, and staff service are all excellent.

Beautiful Hotel with amazing location . Loved i

Stayed in a presidential suite and the room was super spacious, equipped with all kitchenwares, washing machine available. Hotel's surrounding was a peaceful golfyard.

Excellent service from reception. Very convenient to go to station by hotel shuttle service. Onsen in your room is a must for guests

Breakfast is excellent with fresh ingredients and cozy environment. Staff is super nice and helpful and provide extra ordinary service than expected. Highly recommend.

I was worried of the quality due to how cheap the booking was. But I was genuinely surprised how neat the building, lobby, rooms and bathrooms were when we got there. The place was convenient and close to the Outlet and convenience stores (by car) I like how comfort inn is very modern too as they have menu/further info that you can access via QR code once you are in the room. Even if you also place do not disturb on your door, you will still receive fresh towels/linens outside your door. Overall it was a pleasant stay. For those wondering, the front desk is 24/7, so you can check out as early as 3am. The only sad thing is I couldn’t bring my pet. I hope they can lift that policy in the future. I would definitely recommend this place to others.

We spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere. I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience. The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery. The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge. Was I would go back to Prince Asama and experience the scenery during a different season!

I initially planned to book a two-night stay but was hesitant due to mixed reviews about the hotel. Instead, I opted to book for one night to see if it met my expectations, intending to decide later whether to extend my stay. After dinner at the hotel’s restaurant, I made up my mind and chose to extend for an additional night. The reception staff spoke good English, making the check-in process smooth. The set dinner and breakfast were delicious, with the restaurant staff being polite and attentive. I must commend the chef for the effort in creating varied menus for both dinner and breakfast each day of our stay. The onsen was quiet and peaceful during my visit around 5 PM. The room was spacious, and the bed was comfortable; however, the lighting was too dim for my preference. The only downside of my stay was the weak Wi-Fi signal, not just in the room but throughout most areas of the hotel.

I arrived late at night, but they arranged my bath time and offered to help me relax, which I really appreciated. 😆 I walked there in the middle of the night, and the road was pitch black, so it was a little scary. 💦

We stayed at Karuizawa. The accommodation was reasonably priced and comfortable. They have various room types, but we chose a ryokan-style room which involved sharing a bathroom, but there were plenty of facilities and it was very convenient. Regular rooms also have private bathrooms. It's conveniently located for walking to nearby attractions. The only thing we didn't have was hot water. They actually have an onsen (hot spring), which would have been perfect if it had hot water especially with the single-digit temperatures like that, I highly recommend it to anyone interested.