Guest User
July 10, 2023
I booked trip.com, but what Rechi received was an order from *******. The check-in time on trip.com is 14:00. Rechi stipulates that check-in can only be done at 18:00, so we arrived at 14:30. There was an additional charge of 400 yuan for us to check in, otherwise we would have to wait until 18:00 for us to check in. We had to store our luggage first and then wait outside to check in. I also showed the 14:00 check-in information to the service staff at Retiro ~ She also confirmed that the message was correct, but still insisted not to check in at 18:00. I was very angry, the weather was very hot, and my husband was not feeling well ~ I really suffered ~ I hope the trio can help and reply, thank you
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