Anonymous User
March 13, 2024
Facilities: I checked in in the afternoon and found it very stuffy after resting for two hours. It turned out that the air conditioner in the room was broken, so I changed rooms. The shower head fell off while taking a shower at night, almost hitting my head. It was obviously in disrepair. I wanted to call the front desk, but the phone was broken... At one o'clock in the middle of the night, they asked us if we could change rooms. Their attitude was good, but was this necessary? Is there any problem with guests helping the hotel test equipment? Immediately speechless 😑
Service: Before I got up early in the morning, I knocked on the door and asked for repairs to the shower head. I was speechless. The guest was still in the room. What happened? ?
Environment: There were no guests that night, so I was assigned a room directly opposite the laundry room. Basically 0 sound insulation. The river view in the room is worth the price, but the rest is too bad. The bathroom smelled bad, the sheets were damp, and my skin felt uncomfortable the next day. .
The advertisement in the elevator and the room menu book are marked with 4 stars. Is this serious? The price is not expensive, but there are many hotels to choose from in small cities. I originally came here for this revolving restaurant, but I didn't go there the next day. What was originally a fun trip turned out to be completely boring. My family and I were so disappointed here.
Please consider this hotel carefully 🙂
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