Qianna Properties in Kaifeng

The front desk service was excellent, and I was happy with the room – it was clean and well-equipped. I also loved the hotel's style and its proximity to tourist attractions. However, there's one significant issue: the cafeteria service was absolutely terrible!!! I went for breakfast, saw some raw noodles and a pot, and asked, 'Are these noodles for making?' The service auntie replied, 'It's all self-service!' I then asked, 'So, I make the noodles myself too?' She repeated, 'It's all self-service!' I thought, okay, I'll make them myself. But then, she impatiently asked, 'What are you doing? Do you want noodles?' I said yes, and she very grudgingly came over and started cooking them. I was thinking, I could have just made them myself, I didn't insist *you* do it. After the noodles were cooked, she just scooped them out, put the bowl down, and walked away without even saying 'here you go' or anything. I quickly went to grab it because it was for my child, and I asked, 'Is this sauce spicy?' Without even looking back, she just walked out and yelled, 'Whatever you want, just pour it yourself!' What??? What kind of person is this?? It was so baffling! What an attitude, first thing in the morning, do I owe you money??? I mentioned this to the front desk when I checked out, and they were very apologetic, which was good. I genuinely like Qianna Hotel, but this kind of staff member is just incredibly off-putting!!!

This stay was really a surprise! As a coffee lover, this coffee-themed hotel completely poked my heart. As soon as you enter the hotel lobby, you are attracted by the aroma of coffee and elegant design. • The elevated space is matched with soft warm light, and the iconic transparent cylindrical green planting device makes the whole space both modern and full of vitality. • Large area of floor-to-ceiling glass and pendant green decoration make the sun and greenness blend perfectly, creating a relaxed and healing atmosphere. • The coffee elements and wooden display racks are everywhere, and the details are full, making people seem to live in an immersive coffee art gallery. • The tinffee coffee bar in the lobby is definitely the soul. I ordered a cup of Colombian hand punch. The beans are fresh and rich in layers. The entrance is mellow nutty. The tail rhyme has a slight fruit acid. The quality is not lost to the net red coffee shop outside. • There are also creative special tea drinks, and the choice is very rich. Whether it is wake-up coffee in the morning or leisurely afternoon tea in the afternoon, you can be satisfied here. • The room continues the overall elegant style, simple and not lost in texture. The bedding is soft and skin-friendly, the shading and sound insulation are done very well, and the service of the staff is very impressive. From check-in to demand response, they are warm and efficient, making people feel at home. Summary: This is not only a comfortable hotel, but also a space that can completely fall into the hands of coffee lovers. Whether it is a business trip or a leisure trip, it is highly recommended!

Facilities: Very good, the room is not bad 👍 We are a family outing, and the standard room is quite suitable. Hygiene: very good, clean and hygienic Environment: Not bad, very close to the scenic spot Service: Very good 👍 ^_^ Especially good, answer all questions

The hotel environment is clean and tidy, and the rooms are comfortable. Special praise to the front desk Xiaomeng, warm and gentle, efficient and fast check-in, patiently answer travel questions, intimate and thoughtful service, this stay experience is excellent, will choose here next time. Like the front desk Xiaomeng 👍🏻👍🏻👍🏻