Jouy-aux-Arches Hotels & Accommodations

We have been used to this first class hotel for many years. We always find the same kindness from the staff, the cleanness of the room and an unslaughty price. I add that I have often had a contact in advance to express our preferences as regards the situation in the room and that I have always had a quick and courteous answer and the satisfaction of my request.

The hotel was superbly renovated. The comfort of beds was remarkable. Very beautiful decor of the hotel. The staff very helpful and listening I strongly recommend this hotel

Excellent one night stay. Reception opened punctually at 17.00 and check-in was handled with a minimum of fuss and very efficiently. Nice cool room at the rear allocated on a hot day. Breakfast is at a small additional cost and adequate for a stop-over – the French bread and croissants were very fresh. Safe parking. Plenty of restaurants nearby. Have stayed before and will stay again!

The experience is very good, very hygienic, very close to the train station, very convenient, and it’s only a ten to twenty minutes walk from the city center. There are also restaurants and cafes nearby.

The hotel is located in the center of Metz, next to the concert hall, not far from the old town. It is convenient to eat and go shopping. The restaurant on the first floor of the hotel is decorated with characteristics. The room was clean and the bedding was good.

When you stay at ibis Budget Metz sud in Augny, you'll be connected to a shopping center, within a 5-minute drive of Lorraine Regional Natural Park and Aqueduc de Gorze a Metz. This hotel is 16.8 mi (27.1 km) from Amneville Zoo and 4.6 mi (7.4 km) from The Esplanade.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a picnic area, and a vending machine.Grab a bite from the snack bar/deli serving guests of ibis Budget Metz sud. Buffet breakfasts are served on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10:30 AM for a fee.Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Stay in one of 67 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

We chose this hotel because of the location which is in the city center. Really great location on walking distance from the shops and restaurants. You need to book the parking garage under the hotel in advance. We did not do that but luckily there was a place available, costs are 9 Euro. Check in at the hotel was ok but the receptionist was not very friendly. At check out there was a nice lady who was friendly. The room is small but ok. The bathroom was a huge disappointment, very outdated and needs renovation. The shower is situated in the corner and therefore very small. It has a shower curtain which I do not find hygienic. Bathroom joints are dirty and in the sink there was a yellow stain. Toilet seat was not steady. There was no bottle of water in the room. There only was a kettle, but no tea bags, cups, sugar etc. I think there are better options for a hotel in Metz.

The rooms are perfectly fitted and the team will be able to find answers to your questions. Special mention for Laure who is radiant by her smile and her very great professionalism !! Thank you for everything

chambre côté quais de la gare, avec tout ce que cela comporte d'incommodités: - les fientes de pigeon sur les vitres extérieures de la chambre - l'absence de volets et seuls des voilages et rideaux moyennement occultants et sales - les nuisances sonores: passage des trains de voyageurs, et de marchandises la nuit, ainsi que les annonces SNCF Par ailleurs, les nuisances odorantes liées à la cuisine confectionnée tardivement par certains résidents ont été très gênantes. Enfin, il n'y avait aucun débit internet possible dans mon chambre (mon collègue est venu le vérifier avec son ordinateur; il était au 3e étage où le wifi était accessible sans problème). J'ai signalé normalement ces problèmes à l'accueil, et j'ai été très mal reçu par la directrice, et un membre en particulier du personnel. Il m'a été dit, avec une posture et un ton autoritaires, je cite, ”vous êtes mal tombée”, ”vous n'avez qu'à changer d'appart-hôtel résidence ou prendre un hôtel classique”, ”je ne suis pas technicienne des bornes de débit internet sur les toits”, ”vous voulez que l'on mette immédiatement un terme à votre séjour?”, ”les problèmes que vous signalez c'est selon chacun, chacun sa sensibilité et on ne peut pas la prendre en compte pour chacun de nos clients”, ”qu'est-ce que vous croyez, ici nous avons 130 chambres toutes occupées par des clients aux horaires tous différents” etc... Pour terminer, la salle du petit-déjeuner n'est pas du tout accueillante, elle est sombre, mal agencée, et le choix des aliments n'est qu'apparent, et vite limité dans la semaine, par exemple la boîte à sachets de thé reste à moitié vide, ainsi que le panier à biscuits, il faut faire avec ce qu'il reste, et le café de la seule machine est imbuvable. Et les photos des chambres/studios sur le site ne correspondent pas à la réalité, elles ne sont pas du tout reluisantes mais plutôt très vieillottes. La proximité avec la gare ne fait vraiment pas tout.

Stayed here on the way back to the UK. It's a large and very pleasant modern hotel that's very clean, fresh and comfortable. The staff were very helpful and spoke several languages. The rooms are large with very effective air conditioning and the bathroom has a walk in shower room with a very powerful shower. The beds were large - probably queen size at least and very comfortable. Windows triple glazed. Plenty of power points. This hotel was way above my expectations and I will certainly choose to stay here again if I'm in the area. Highly recommended.