Dean Stanton
October 13, 2025
Recently transitioned to the Swing & Pillows brand, with ongoing renovation that's now largely complete.
The all-important Quality of Welcome, so rare in JB hotels, is outstanding. Kudos to Umar, Jason and the team. 👍🏼 😍.
Check in is fast and efficient. Keypad code for entry to the property if reception unattended may seem obvious, but it's a big help with both security and quality of life for hotel guests.
Rooms are truly spotless, towels and linens are new and fresh, the bathrooms functional and the showers 🚿 enjoyable. All these things are rareties that are not to be taken for granted with JB hotels in this price range.
By the way, even the Single Room No Windows is fairly spacious and the aircon and WiFi (do select the 5GHz band) are very effective.
An easy, and strong, recommendation from me.
I've been visiting JB for over 15 years, lived in JB for over a year before Covid-19 and have been super critical of JB hotels (price, quality, service, cleanliness and security / safety concerns) over the years.
Swing & Pillows @Johor Bahru is a successful transformation of an old property. Well done 👏🏼 💕.