Hallmark Regency Hotel - Johor Bahru Reviews

The Hallmark Regency Hotel rooms were clean and downstairs, there are option of washing clothes and Dryer, it give convenience to the hotel guest. Beside there are a hawker center that provides local delights to fill our stomach. There were lots of variety of foods that make our stomach roars. Too many choices that my wife and myself had difficulty making choices. It a walking distance to KSL Shopping Malls, there were lots of massage shops, hair salons, beauty salons with competitive pricing to choose from. Beside the shopping malls, there were plenty of shop houses that offer lots of local specialties, to choose from. Will definitely suggest to our friends and colleagues to try this hotel and they sure won’t regret.

The room is spacious and the location is excellent. Breakfast is plentiful, offering great value for money. The bedding is a bit old, but still clean.

All excellent services ( breakfast, rooms, amenities, clean, extra pillow :), refill water station). Upgraded for free to family rooms ( we book for triple room), humble front desk office. Will stay here again for sure!

Good location, but breakfast doesn't have enough variety.

This is my third time staying at this hotel, and I think this is where I should put a full stop. It’s time for me to look for a new hotel. During my first stay, I was upgraded to a suite, which gave me a very good impression. Unfortunately, this time the room I was given was very disappointing. The room was small and had no windows, which made the stay uncomfortable. Both of us even woke up the next morning with red, itchy marks on our legs. The bathroom lighting was very dim and not practical. Breakfast was exactly the same as before, with no improvement or changes. The only advantage is the convenient location, as there is a local food court behind the hotel where you can easily find good local food. However, early in the morning, when taking the lift to breakfast or during check-out, there was a strong smell of oily kitchen fumes, which was unpleasant. Overall, this stay did not meet my expectations, and I will be considering other accommodation options in the future.

Very nice place

The hotel service was excellent. When we mentioned the air conditioning wasn't cool enough, they immediately took care of it. The room was comfortable, clean, and well-equipped, even featuring a smart toilet. They also provided two key cards, which was very convenient. My only suggestion would be to offer more variety at breakfast to make it perfect. I'll definitely be staying at this hotel again.

The triple room (1 Queen and 1 single bed) included breakfast. Our room was at level 1. No window. TV connection was blurry. Beds were not comfortable. Shower head was strong. Toilet flush was good. Toilet paper was not sufficient. Drinking water bottles are chargeable. Breakfast was good.

Everything was OK

Price is reasonable with the location. Room is big as well. Overall is good.

Very Good

Location is great by far to all attractions, amenities and room is good and comfortable for short stay. Parking is limited had to walk along the shophouse. Service is good.

We enjoyed the cold drink at the lobby, nice chamber maids and walking distance to shopping mall and night market. Will surely come back.

The check-in process was quick and smooth. Parking was convenient, although if you return late at night, you might have to park a bit further away. The room was spacious and very comfortable and the toiletries provided were complete. The location was also great, close to the places I wanted to visit. Just a bit disappointed that for drinking water need to buy instead of complimentary. I accidentally left my telekung, but the hotel was very kind to keep it safe and even post it back to me. Truly appreciated their excellent service! Will stay here again if i go to JB.