Reviews for Joetsu Hotels

Art Hotel Joetsu
3.8/581 Reviews
- background The hotel representative did mistake to charge ¥1300 yen less (not fulfill coupon requirement) when I checked in: “another manager officially acknowledged their mistake.” Action: - calling to my room! - posting memo to come to the front desk right away!! - taking about one hour at the front desk to solve the issue even in the evening !!! Question and problem - why not ask me to correct the difference in the checkout? (Seems their awful business rule) - no understanding customer’s time and how to solve issues with the customer (my hourly wage should be more than ¥1300 but even their due to their mistake) Summary and action: Although the representative accepted their mistake (coupon applied-just ¥1300), they spent about 1hour to solve an issue and keep awfully asking me to come the front desk during the stay. Why not ask when I checked out? Definitely it might be related to their unacceptable business system. It seems that the hotel employees are not understanding what the hotel business is and the concept of hospitality especially solving issues of customers Unlike their competitors like APA and Dormy-in, it is such a poor service and not well maintained hotel itself. I am not using anymore my stays chains and not recommend at all. I am also exploring any action to payback my time from their service. In the bottom line, hopefully the Covid-19 will impact on this kind of business to remind not even omotenashi, but just basic hotel customer’s very basic right.

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More about Mystays, Joetsu

New and popular hotels in Joetsu recommended by Trip.com. Book your hotel on Trip.com for an amazing travel experience. Joetsu is not a big city. When traveling here, you can choose to stay in hotels around the city center. Joetsu may not be a metropolis, but there are still great hotel options on Trip.com.

Though there is no civilian airport, it's still easy to take a bus or train to reach Joetsu. Joetsu has JR Joetsumyoko station and JR Naoetsu station. Each day, many trains run to and from Joetsu and other cities nearby.

Although Joetsu is not a large city, there are still hotels with great value for your money. Joetsu has high quality and low-priced hotels. You can spend one night at a nice hotel for only 143 SGD. There are 5 three-star hotels in Joetsu at an average price of 110 SGD per night. There are 3 two-star hotels in Joetsu at an average price of 182 SGD per night. Unique local hotels in Joetsu provide guests a unique and fresh feeling. Mystays is the top choice of many travelers in Joetsu. Hotels under the Mystays brand are a good choice. Herbal Spa & Hotel Genkijin is one of the most popular hotels in Joetsu. Many tourists also stay at Tsukefuneya.

There are quite a few famous attractions in downtown Joetsu, such as Kasugayama Shrine. If you want to spend a fun vacation with your family, locals recommend visiting Road Station Yoshikawa Toji no Sato. The most famous attractions locally are Kasugayama Castle, Gochi Kokubunji Temple, Takada Castle. Commercial areas like Sports Depo(Joetsu), Golf 5(Joetsu) are ideal places to buy souvenirs.

Average Temperature

• January to March: 5.58°C during the day, 1.73°C at night

• April to June: 19.06°C during the day, 13.8°C at night

• July to September: 26.93°C during the day, 22.67°C at night

• October to December: 13.11°C during the day, 8.66°C at night

Average seasonal Rainfall

• Spring: 291.77 cm

• Summer: 112.37 cm

• Autumn: 189.07 cm

• Winter: 325.3 cm

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