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Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.4
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Negative reviews(20)
Guest User
Superior 2-bed Room
Date of stay: Jul 2024
Family
2 reviews
9.7/10
Amazing
Posted on Aug 13, 2024
Rooms are good and the bed is very clean and there are to decent size chairs that are very comfortable,the room is clean, the service is excellent,the air conditioning is very good,but just missing an oven and microwave. I definitely recommend that you use this hotel.
Response from Property: Dear guest,thank you very much for your positive feedback on hotel.We will continue to work hard and not let you down. Thank you again for your affirmation of the hotel.Of course,we will also listen to and correct the suggestions you give us. Looking forward to visiting again and wishing you a pleasant journey!
Anonymous User
Superior 2-bed Room
Date of stay: Nov 2025
Business traveller
4 reviews
10/10
Outstanding
Posted on Dec 6, 2025
The Vienna Hotel's service and overall cleanliness are still quite good after the renovation. It's a great choice for frequent business travelers. It's close to the train station, has a laundry room and gym, and is opposite Gantang Park and Gantang Lake, perfect for an evening stroll. Overall, a good experience, I'd definitely stay again.
Original TextTranslated by Google
Response from Property: 🍀免費洗衣服務🍀】【🍀酒店已翻新🍀】【🍀免費健身🍀】【🍀免費停車場🍀】 【🍀近火車站汽車站🍀】尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,您對酒店服務的滿意是酒店全體員工工作的動力,期待您的再次光臨,祝您生活愉快
Guest User
Superior Queen Room
Date of stay: Jul 2023
Family
1 reviews
7.0/10
Posted on Aug 5, 2023
All the eggs were boiled directly in water without washing their shells, and there were chicken feces on them. The egg fried rice and fried noodles were also cold, and the pot for cooking noodles was disgusting. After washing the bowl, the water in the bowl was not poured out. , put the noodles directly, the washed water cup is also oily, and it costs 18 for breakfast per person, which is really not as good as a bowl of noodles outside!
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Response from Property: 尊敬的賓客:您好!首先非常感謝您選擇入住維也納酒店九江火車站店!沒有給您帶來好的入住體驗我們深表歉意。在您入住期間,為了不耽誤您休息,房間有任何問題或者需要都可聯繫前台,我們24小時竭誠為賓客服務!感謝您指出我們的不足之處,今後一定加以改進,對您的入住體驗,我們再次跟您真誠的説聲對不起,希望下次如有機會您還能選擇我們酒店,屆時一定當面向您致歉!祝您生活愉快
Response from Property: 非常感謝您選擇入住我們酒店,並抽出寶貴時間給予我們如此詳盡且温暖的評價。看到您對酒店位置、交通便利性、房間設施、衞生狀況、床墊舒適度、熱水供應、物品齊全度以及我們的服務都感到滿意,我們由衷地感到欣慰。特別感謝您提到前台服務用心、態度好,還為您免費延時退房,這正是我們一直努力的方向——為每一位客人提供貼心周到的服務。您的認可對我們意義重大,我們會將這份讚許傳達給每一位團隊成員。期待下次能再次為您提供舒適愉快的入住體驗!棒棒噠
Response from Property: 非常感謝您的好評!我們很高興聽到您對房間整潔、環境安靜、服務周到的認可,尤其是您提到“入住體驗超棒”,這對我們來説是最大的鼓勵。您的滿意是我們持續努力的動力,我們會繼續保持高標準的衞生與服務質量,讓每一位客人都能感受到家的温馨與舒適。期待下次能再次為您服務,帶來同樣美好的回憶
Response from Property: 非常感謝您選擇入住我們酒店,並抽出寶貴時間給予我們如此高的評價!看到您提到房間乾淨、安靜,早餐美味,衞生條件一流,我們感到特別欣慰。您的滿意是我們最大的動力。我們一直致力於為每一位客人提供舒適、整潔、安靜的住宿環境,同時確保早餐品質和服務細節都達到高標準。您的認可讓我們倍感鼓舞,也激勵我們繼續努力。期待下次有機會再次為您服務,為您帶來同樣美好的入住體驗!
Response from Property: 非常感謝您的好評!我們很高興您能享受到舒適的住宿體驗,尤其是對衞生和服務的認可,這對我們來説是最大的鼓勵。前台團隊一直以熱情周到的服務為目標,看到您提到“服務貼心”,我們倍感欣慰。酒店的位置便利、設施齊全,正是希望為每一位客人提供輕鬆自在的旅程。您的安利我們已經收到,期待下次能繼續為您和朋友們帶來美好的入住體驗