Hilton Garden Inn Jinzhou Central Street

Hilton Garden Inn Jinzhou Central Street Reviews

Hilton Garden Inn Jinzhou Central Street

No.138-28 Section 2 Central Street Jinzhou, Guta District, Jinzhou, Liaoning, ChinaView Hotel Details
Hilton Garden Inn Jinzhou Central Street
Hilton Garden Inn Jinzhou Central StreetHilton Garden Inn Jinzhou Central StreetHilton Garden Inn Jinzhou Central Street
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Hilton Garden Inn Jinzhou Central Street Guest Reviews

4.7/5
Outstanding
3214 reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3214)
Positive reviews(3149)
Reviews with photos/video(364)
Friendly front desk staff(486)
Convenient for shopping(358)
Classy environment(314)
Many amenities(161)
Large rooms(155)
Delicious breakfast(144)
Located in the city centre(105)
Awesome gym(27)
Negative reviews(65)
Guest User
Garden Deluxe King Room
Stayed in Jun 2024
Couples
39 reviews
4.2/5
Very Good
Posted on Jun 8, 2024
The hotel is convenienty located with attached parking garage. Breakfast is nice with very good coffee. Service staff is friendly and efficient. Some minor points have been communicated directly (f.eg. shades in the 22nd floor breakfast area takes away the view..).
Yanbingjiao
Garden Twin Room
Stayed in May 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on May 16, 2024
Hilton Hotel room Good location good facilities Close to the night market introduced the surrounding attractions food cost-effective service intimate home robot food delivery is very convenient will recommend to friends.
Samitch
Guest Room
Stayed in Jun 2023
Couples
16 reviews
5.0/5
Outstanding
Posted on Jun 20, 2023
Cheap and cheerful, just over the road from a KTV and there's a great food market behind the hotel that's 1km long
Guest User
Guest Room
Stayed in Jul 2023
Couples
1 reviews
3.5/5
Posted on Jul 24, 2023
Basement Car Park was unbearable, the stench of rotting animals and all sorts! there is an elevator that only goes to the B2 for car park, but staff do not explain this, staff also don't explain the breakfast is on the 22nd floor or explain much else in that matter. hotel is around 1 year old but it feels over 10 years old, taps falling apart, noisy drainage system and AC doesn't work very well. - would not stay here again.
Guest User
Garden Twin Room
Stayed in Jun 2023
Solo travellers
13 reviews
5.0/5
Outstanding
Posted on Jun 16, 2023
Nice stay. Nice room. Staff speak English. Checking in was easy.
Guest User
Guest Room
Stayed in Jun 2022
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jun 10, 2022
The facilities are good, the service is fantastic and the staffs are cordial and respectful. However, bear in my mind that you will have to pay for a new day by 2pm if you arrive at the hotel before 8am, other than that, all is commendable.
Response from Property: Dear guests, thank you very much for your stay in Hilton Garden Inn Jinzhou Central Street and your comments on the hotel. We are very glad that the hotel's facilities and services are recognized by you. We sincerely look forward to your visit again and wish you a happy life. Best Regards!
Qianshihaitun
Garden Superior Room (2 beds)
Stayed in May 2024
Couples
13 reviews
5.0/5
Outstanding
Posted on May 9, 2024
The hotel has a good location, good environment, good rooms, close to the night market, the front desk is very enthusiastic, warmly introduces the surrounding attractions, and has complete facilities. I will definitely come again if I have the chance! The Hilton brand is still trustworthy. Free parking is available in the basement, the room is large, and the toiletries are also very good
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Response from Property: Dear guest, thank you very much for choosing Hilton Garden Inn Jinzhou Central Street and leaving your valuable comments! We are glad that the hotel has accompanied you through a pleasant journey. Our aim is to provide every guest with consistent high-quality services, continuously optimize our products and services, and ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your visit again! I wish you a pleasant trip and a happy family!
Guest User
SUPERIOR ROOM
Stayed in May 2024
Family
2 reviews
5.0/5
Outstanding
Posted on May 8, 2024
I came to Jinzhou for a holiday and booked this hotel. It has a good location and convenient transportation. It is very close to Jinzhou's famous night market, just a few minutes' walk away. The service was good and patient in introducing the surrounding attractions. The front desk arranged a room in the middle, which was considerate and attentive, and made me feel at home.
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Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Garden Inn Jinzhou Central Street. We look forward to you sharing your stay experience. We are very happy to receive your comments. Your satisfaction is the greatest affirmation for us. The pace of progress will never stop. For your trust, we will persevere and look forward to your visit again. I wish you a happy life!
Haizaishenhezhong
Garden Superior Room (2 beds)
Stayed in May 2024
Family
19 reviews
5.0/5
Outstanding
Posted on May 4, 2024
🏨The room is good, very warm, spacious and bright. The bed is soft and comfortable. The toiletries are all available. There is a mini refrigerator in the room to keep drinks and fruits cold. The environment is good, the location is good, and the surrounding attractions are warmly introduced. It is also close to the night market. It is a good stay experience with high cost performance. It feels like home.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Hilton Garden Inn Jinzhou Central Street and leaving your valuable comments! We are glad that the hotel has accompanied you through a pleasant journey. Our aim is to provide every guest with consistent high-quality services, continuously optimize our products and services, and ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your visit again! I wish you a pleasant trip and a happy family!
Guest User
Guest Room
Stayed in May 2024
Family
1 reviews
5.0/5
Outstanding
Posted on May 4, 2024
I came to Jinzhou for a trip during the May Day holiday. I specifically looked at the reviews on Ctrip and chose Hilton Garden Inn. The room is good, the location is good, the environment is good. It is very close to the night market. The hotel introduced the surrounding attractions warmly. It is cost-effective and feels like home. It is great and worth recommending. I will come again next time [strong]
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Hilton Garden Inn Jinzhou Central Street and leaving your valuable comments! We are glad that the hotel has accompanied you through a pleasant journey. Our aim is to provide every guest with consistent high-quality services, continuously optimize our products and services, and ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your visit again! I wish you a pleasant trip and a happy family!
Guest User
Garden Deluxe King Room
Stayed in May 2024
Family
15 reviews
5.0/5
Outstanding
Posted on May 4, 2024
Good location, convenient transportation. It is very convenient to have a robot to deliver goods. The room is spacious and comfortable. The front desk service is very attentive and thoughtful. The sofa bed is large. I stayed in Jinzhou for two days. It is very close to Linghe Ancient Tower Night Market. I went to Liaoshen Battle The memorial hall and the Little Potala Palace are both convenient
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Hilton Garden Inn Jinzhou Central Street and leaving your valuable comments! We are glad that the hotel has accompanied you through a pleasant journey. Our aim is to provide every guest with consistent high-quality services, continuously optimize our products and services, and ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your visit again! I wish you a pleasant trip and a happy family!
Longshengliuche
Garden Superior Room (2 beds)
Stayed in May 2024
Family
1 reviews
3.7/5
Posted on May 3, 2024
Overall, this may be a relatively good hotel, but for the three words "Hilton", it is the only one with the biggest gap in my heart among all the Hiltons I have stayed in. First of all, the hotel front desk service is very good, enthusiastic, polite, and can meet the needs of customers. But the staff are a bit untidy from uniforms to bow ties, which makes people feel that they are not standing at attention. I met a young chef who is a bit fat and his clothes are a bit dirty. Besides, the overall hygiene in the room is clean, but the details are not handled in place. The wash basin is basically difficult to drain. Washing hair is done while squatting in the shower room. The small refrigerator is empty, there are no drinks, only two bottles of mineral water, the coffee is instant, and the tea production date is April 2023. Then there is the hardware. The laundry detergent in the laundry room is too simple, and there is no functional laundry detergent such as sterilization. The gym may be newly renovated and the door smells a bit big, and only the treadmill is plugged in. Although the hotel is outside the commercial center with convenient transportation and shopping, the hotel entrance is a bit dirty, the ground parking space is garbage and no one handles it, and there are several walls that seem to have just been repaired and the decoration garbage is still there. The hotel hosted a wedding and shared the same passage with the guests, which made me feel too noisy. There were outsiders coming in and out and I felt unsafe. Various wedding props were also shared with guests in the elevator. Another thing was breakfast. Because the children got up too early and didn't eat properly, I asked for a takeaway box to take some food on the way, but I was told that I couldn't take it away and there was no takeaway box. In the end, I was given a plastic bag, and I'm not sure if it's food grade. Also, the TV can only watch cable TV, can't cast the screen, and there is no other video software. Although the front desk staff was very enthusiastic, added me on WeChat, and took the initiative to give a child's breakfast, I think I have to evaluate this stay truthfully and can't go against my conscience to give a good review! It's not directed at a certain hotel staff, I think it's a management problem.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Hilton Garden Inn Jinzhou Central Street and sharing your stay experience with us. We have conveyed your opinions to the relevant departments and hope to improve them as soon as possible. The hotel will also strengthen the training of employees to ensure that similar problems do not occur again. We apologize again for the inconvenience caused to you. We will actively follow up and seek improvements. We look forward to serving you again and wish you a happy life!
wajh
Garden Twin Room
Stayed in May 2024
Travel with friends
19 reviews
5.0/5
Outstanding
Posted on May 3, 2024
The hotel service staff is super good. They will ask carefully when you enter the door and are very polite. The room is good and the facilities are complete. There is a night market just outside the door. It is very close to the night market, Linghe Night Market and Guta Night Market. Jinzhou is good, and Hilton is good!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing and staying at Hilton Garden Inn Jinzhou Central Street! Our aim is to provide every guest with consistent high-quality and diversified services to meet your requirements and expectations. We believe that with your support, we will continue to improve the hotel's service concept and quality to ensure that every trip and stay is an unforgettable experience. We sincerely look forward to seeing you again!
Guest User
Garden Superior Room (2 beds)
Stayed in May 2024
Family
7 reviews
1.0/5
Posted on May 3, 2024
The hygiene of the hotel is extremely poor. I even found hair in my breakfast. As a Hilton hotel, this is extremely inappropriate. What's more annoying is that the response was fruitless. This is the worst Hilton hotel I have ever stayed in!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Jinzhou Central Street and sharing your stay experience. We are deeply sorry for your stay experience. Thank you for your sincere comments. We will continue to improve and make progress in this process to provide customers with high-quality service experience. Thank you again for sharing your experience this time. Welcome to visit again and wish you all the best!
gus0404
Garden Deluxe King Room
Stayed in May 2024
Family
15 reviews
4.6/5
Great
Posted on May 3, 2024
The front desk lady was very considerate and helped to contact the parking space and arrange room service. 3 minutes walk from the night market
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Hilton Garden Inn Jinzhou Central Street and for commenting on the hotel. Gold and silver cups are not as good as your reputation, and gold and silver awards are not as good as your praise. Your satisfaction is like the warm sun, the spring breeze, and the drizzle, guiding us and illuminating our steps forward. We sincerely look forward to your visit again and wish you happiness and good luck!