Anonymous User
October 4, 2023
The room is very old and poor. It smells moldy when you walk in. The carpets in the corners of the room are all moldy. The raised edges of the carpet are dusty. The mattress is also poor. When you turn over, there is a squeaking sound, as is the quilt. It was very humid and the room was not well soundproofed, which greatly affected my sleep. During the National Day holiday, I was told that the double room was not available when I checked in, and it was difficult to ask the hotel to change rooms. I just regretted not spending an extra 200 yuan to book. The Marriott across the street, considering that this hotel has such a big Olympic advertising, the standard room is almost 900 per night, and I think it's not much different. The accommodation conditions at this price are really hard to describe. When the deposit was refunded, the hotel said it would deduct 88 yuan without confirming it with us. I also saw the deposit refund record and found that the amount was 88 yuan less. I called the hotel when I found something was wrong. After verification by the hotel, we did I did not spend the 88 yuan. Although the hotel later refunded the extra money, I hope the hotel can communicate with the customer before deducting the money if it has any questions to avoid unnecessary misunderstandings about mistaken deductions. I also hope the hotel can Spend some money and time to decorate it properly, and it will be worth the price. I hope things will change next time I go there.
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