Because of the location, I chose this hotel, so I didn’t have high requirements for services. It’s just that there were some uncomfortable places in the process. I don’t praise or criticize. Simply put, I don’t have the habit of taking pictures when I check in. , so there is no attached picture, basically it still looks the same as the picture hanging in the hotel.
1. I was quite satisfied with the environment when I checked in, but I came back after 11:00 p.m. and took a shower. When I came out, I found that the room had turned into a water curtain hole. You have to close the door when taking a shower) Although I was very tired, I called the front desk immediately. The first reply from the front desk was: It may be that the floor drain is blocked. Please wait for the cleaner to mop the floor and wait for the master to come up and check... ... After we expressed our request that it was very late, either to change the room, or to deal with it the next day, we changed to another room... After we packed it up and went to the new room in a hurry, we found that the windows of the new room could not be opened normally Ventilation, the new room has an extra garment steamer (I will talk about this, when I first checked in, I checked the hotel inventory and said that there is a garment steamer, I didn’t find it in the first room, and then I found it when I went to the toilet Strange switch) Oh, by the way, the air conditioner and exhaust fan switch in the new room can’t really be controlled. Even if the room’s electric card is unplugged, the air conditioner and exhaust fan still work normally, which is also a gain of knowledge.
2. In the brochure of the hotel rooms, the information on the surrounding shopping malls and other information is very detailed. I was quite happy at first, but then the brochure mentioned what kind of officials this hotel is equipped with. A large walking exercise route map can be obtained in the hotel lobby. Because I was more interested, I went to the front desk to ask before I went out, but the front desk was confused and had a bad attitude. I told me that I can scan the QR code next to it. The QR code next to it is like a tour group The QR code of the promotional poster... Then no one will answer us if we ask again...
3. There is a barbecue leaflet in the hotel room, saying that the hotel provides barbecue at night, which can be reserved. We originally planned to have a barbecue in Zibo, but there were too many people to go, so I was thinking about the barbecue. It happened that our local friends talked about the evening gathering For a moment, I want to ask friends to come to the hotel to eat together. After all, the hotel looks pretty good, and the hotel happened to hold a wedding banquet during the day. I thought it would be okay... I went to the front desk and asked if I wanted to make a reservation for the barbecue. I said no, just go directly …It was the appointed time in the evening, and it took us a long time to find the location of the barbecue restaurant (it’s inside the hotel! It’s really like walking a maze! We even walked through the staff passage! We saw a row where the staff’s clothes were placed Kind of a small cabinet! It’s outrageous, there’s not even a guide sign! I haven’t seen anyone!) The funniest thing is that there is no one in the barbecue hall, and there is no atmosphere of any restaurant, neither food nor food The menu, it just looks like an abandoned one... We can only embarrassingly change places with friends...
4. We arrived at 11 o'clock, because the check-in time on the app is after 12 o'clock, so we went to the front desk and asked if we could check in early (ps, from my experience in hotels around the world, if the hotel room is free, yes There is no problem) Of course, the front desk is also acceptable. I just didn't expect that this was just a small foreshadowing. I used a late check-out when I booked the hotel, so I didn't check out early in the morning when I was going to leave. Instead, I went out with my luggage to run errands. I received a call from the hotel at 12:00 noon, saying that check-out was allowed before 13:00. The question was that there was a delay in checking out until 14:00. The hotel explained that we checked in an hour earlier... (maybe this operation is normal, it's just me Having stayed in so many hotels and been on so many business trips, I really have less experience and have never seen it before.)
5. After checking out, I was given a small gift box of hand cream, but even so, for me, the check-in experience was quite unpleasant.
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