Atour Properties in Jilin City

Overall, it's decent, but there are a few noticeable shortcomings that I'd suggest improving: The TV setup is a bit basic; the screen mirroring experience was poor. I recommend upgrading the hardware. Soundproofing needs improvement – the plumbing noise from the upstairs room was quite noticeable in the morning. I suspect the drainage pipes aren't insulated. Those sensitive to noise should consider this carefully. Elevator capacity is insufficient: with only one elevator, waiting times during peak morning hours (7:00-8:30 AM) were long, and the car itself felt cramped. Also, I suggest adding protective padding to the metal handrails inside the elevator to prevent children from bumping into them. Pre-check-in communication could be better: It seemed the notes on my Ctrip order were overlooked, and I didn't receive a confirmation call before arriving. For reference, other hotels of the same brand usually proactively call around 2 PM to confirm arrival time and floor preferences. I hope this location will also prioritize this. Street-facing rooms are noisy: While the floor-to-ceiling windows offer good light, their soundproofing is limited. Morning traffic noise from the road was quite noticeable. Guests seeking a quiet rest should opt for a room on the back side. Transportation and parking are not very convenient: The hotel is located at a busy intersection, making it easy for ride-hailing services to miss the exact spot. For business travelers who prioritize commuting efficiency, the location's convenience might not meet expectations. And let's talk about the lighting control panel – a few seemed to be unresponsive, which is a common issue in older Atour hotels. Breakfast was okay, but when I went up at 7:50 AM, the tofu pudding was already gone, and replenishment was a bit slow. In summary: The room itself is fine, but there's room for improvement in soundproofing, elevator service, customer service, and transportation convenience. Business travelers should consider this carefully.

The hotel's location is incredibly convenient. The front desk staff, especially one young lady, was exceptionally thoughtful and helpful. The bedding in the room was very comfortable; the pillows and comforters truly live up to Atour's reputation. The breakfast spread was also generous, and they even had Northeastern grilled cold noodles, which was a very nice touch.