JEROME Hotel

The hotel boasts an excellent location with convenient access to transportation. The rooms are clean, well-maintained, and equipped with comprehensive facilities, and the bedding is comfortable. The service is warm and attentive, and check-in was efficient and quick. Overall, it was a great experience with good value for money, highly recommended.

The view is great, with a Ferris wheel right outside the door. The bed was also quite comfortable, and they even provided a charging cable, which saved me the trouble of bringing my own charger – a big plus! Breakfast was decent too. However, the soundproofing isn't great. Around 4 AM, I heard what sounded like ******* yelling, either from next door or upstairs. It went on and off for almost an hour, leaving me, a young man in the prime of my life, completely unable to sleep. I suggest they could provide earplugs for guests in case of noise in the future.

During the Qingming long weekend, we took a self-driving trip nearby. The hotel facilities were pretty standard, but the breakfast experience on the second day was quite interesting. We arrived at the restaurant around 9 AM, and many dishes and pastries were already gone. We thought there wouldn't be much left to eat, but they gradually refilled everything! Especially at the fruit station, we overheard the staff chatting amongst themselves while carrying empty plates, saying, "Why are there so many people? We're almost out of fruit, just cut up whatever we have left." And then, several large platters of dragon fruit and watermelon were brought out. Overall, the dining experience was still very good.

First off, the hotel environment is great, and they upgraded my room and met my floor request. Now for the downsides: the cleanliness needs improvement. There was a large clump of hair on the shower wall that wasn't cleaned, which was probably an oversight. Finally, and this is what I absolutely cannot accept: the hotel provides complimentary fruit to guests staying multiple nights, which is a nice gesture. However, I was napping when the staff member delivering the fruit rang the doorbell three or four times. I immediately woke up and was about to open the door, but to my shock, the staff member *swiped their card and entered the room*! What kind of operation is this? Whether I'm in the room or not, as long as I haven't checked out, hotel staff can just swipe their card and enter my room whenever they want? This incident made me feel incredibly unsafe.