Tianfu · Locke Platinum Hotel (Chengdu Tianfu International Airport Store)

The room was quite spacious. The front desk staff (especially the lady) was incredibly thoughtful; she upgraded my room and even gave me a complimentary breakfast. The hotel also provided convenient shuttle service for both pick-up and drop-off, which was a huge relief. I'll definitely be back on my return trip. Oh, and the noodles they cooked for breakfast were delicious!

The service was excellent! They upgraded our room and even provided free breakfast. The shuttle driver was very friendly, and the room was clean too. Thumbs up!

1. The room was noisy. There was airplane noise, and the soundproofing was poor – I could hear the upstairs toilet flushing and people talking. 2. The room amenities were terrible. The hairdryer was old and ineffective, the shower's water temperature was low, and there was no smart system, which doesn't align with a high-end positioning. 3. The room didn't meet expectations. There were mosquitoes and bugs in the room, making for a poor experience. The room was not clean.

The front desk staff were incredibly friendly and helpful. I wasn't sure about the best way to get around to other places, and the receptionist patiently listed all the transportation options for me. They suggested taking the subway or high-speed rail, explaining that both were convenient and could get me where I needed to go. It was really thoughtful! The room itself was also great, and I loved that the hotel had a dressing table to fix my hair and such. Plus, there are plenty of dining options nearby, which is quite convenient.

This hotel offers a complimentary airport shuttle service, which is incredibly convenient as it's very close to the airport. After a quick call, the driver arrived in about 10-15 minutes and even helped us with our luggage, which was a really nice touch. If you want to head to downtown Chengdu, there's an airport shuttle bus that gets you there in about an hour, making travel super easy. The front desk staff were incredibly warm and attentive, and check-in was very efficient. Our room was clean and tidy, with excellent soundproofing, and the bed was wonderfully soft and comfortable – perfect for unwinding after a long journey. Overall, the experience was fantastic! This is definitely my top choice for catching a flight, and I'll be back on my next trip!

I highly recommend this hotel, especially if you're looking for a layover stay. I initially thought only the first airport pickup was free and subsequent ones would be charged, but to my surprise, both the pickup and drop-off were complimentary! A quick call and the driver arrived in about fifteen minutes. It's also very close to the airport. When checking in, the front desk staff was very thoughtful; they proactively asked for my flight time to recommend and book my airport drop-off slot. They also explained the operating hours for all the hotel facilities. The room was clean and tidy as well. Seriously, if you're in transit, this hotel is a top recommendation.

Everything about this place is outstanding. The common areas are spotless and have a great atmosphere. The room layout is well-designed with plenty of natural light, and the toiletries are of good quality. The service truly shines in the details – they proactively helped with luggage and offered thoughtful tips for exploring the area, which made us feel incredibly welcome. The breakfast offers a wide variety of delicious options. We had a comfortable and pleasant stay.

My overall stay was excellent! The front desk staff were warm and attentive, and check-in and check-out were very efficient. The room was clean and tidy, with complete amenities, making for a comfortable stay. It offers great value for money, and I would definitely choose this hotel again for my next trip.

This hotel was the perfect choice for our family trip with kids! The room was spacious, giving us plenty of space to move around, and it was spotlessly clean, which was very reassuring. The staff were all so gentle and friendly towards our children. The location was convenient for getting around, and the hotel amenities were thoughtful. Our kids loved their stay, and the whole family was very happy.