Guest User
December 17, 2023
To be honest, it is one of the most frustrating hotels I have ever stayed in. I booked a comfortable king bed room on the top floor of the hotel.
First, there is a water pump next to the room. Whenever hot water is turned on in any room, the water pump buzzes. I can feel the walls vibrating in my room. Extremely affects rest.
Second, there was a big rat in the bathroom.
Third, the door lock is broken, and it opens when you turn it outside.
Fourth, the room lacked some things, including no hot water kettle and electric mosquito-repellent coil. I asked the boss for an electric mosquito-repellent coil, but found that the contact was poor and could not be used.
Fifth, the lighting in the room is dim, and it is still a red Chinese lantern. The picture is attached for everyone to see.
Because we had spent a whole day in Jianshui and arrived at the hotel after six o'clock, we couldn't cancel. The boss said that if we wanted to change rooms, we could only pay more. I admit that I was greedy for cheap and stayed in your cheapest room, but this room is called a comfortable king bed room. How comfortable is it? Even basic safety and hygiene cannot be achieved. Isn't this the most basic thing? If there are some defects that make the price low, shouldn't it be stated in advance?
Fortunately, the boss's attitude is okay, but he is still unhappy and I hope the boss can improve.
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