We embarked on a 14-day trip to Guiyang this time. We took a direct bus from Zhenyuan Ancient Town bus station to the East Gate of Fanjingshan. After a short walk of a few minutes, crossing the Heiwuan River Wind-Rain Bridge, which spans the Taiping River and features typical Dong ethnic architectural style, we arrived at the hotel. I'd say the transportation was incredibly convenient.
During check-in, we met front desk attendant Xiao Le (No. 02). He was very enthusiastic and smiling, taking our two pieces of luggage and escorting us to our room. He also presented us with complimentary welcome fruits and shared a Fanjingshan travel guide, which we found very touching.
Since this was our first time in Guizhou and we were traveling independently, we weren't very familiar with the transport connections. Before our trip, I called the front desk to ask which Fanjingshan gate the hotel was closest to. The person who answered the phone was impatient, said they were busy, and hung up after just a couple of words. It's the same hotel, yet due to differing service attitudes, guests experience very different feelings. If Guizhou wants to develop its tourism industry, even with the national government building highways right to its doorstep, the service awareness still needs significant improvement.
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