AAnonymous UserHow can I put it, I have stayed in Kaihao several times a few years ago, and there were not many high-end hotels at that time, so the hardware facilities and services of Kaihao were second to none, and this time I stayed with the same expectations...
Let me talk about the advantages:
1. The service is as good as always. From the front desk, to the guest room, and the waiters in the dining area are very enthusiastic and active. From them, they can feel the love for the job and the happiness of people living by the Qiandao Lake.
2. On the afternoon of the check-in day, welcome fruits and milk were delivered to the guest room, and drinking water was added in time. The experience is very intimate
shortcoming:
1. I ordered a 500-night double room in Building A, which was said to have been renovated. When I checked in, I told the front desk that I would like to give it a higher floor, and then I got the 8th floor, which happened to have the 26th floor. When the guests came to check out, I asked if there are any higher floors. The front desk said that the high floors are subject to room conditions. Today there is no...
2. After entering the room, I felt that the room was very humid. I quickly turned on the air conditioner to the coldest blow, but found that there was no effect. The facilities were relatively old. The wallpaper was cracked in several places, and some places were still dirty. A big hole was broken. I think the guest room center should report the loss every day and then replace it. Such bedding will greatly affect the mood of the guests.
3. Compared with the standard equipment in earlier rooms such as shampoo, conditioner, shower gel, body lotion, small soap, and sewing kit, this year’s is all simple, only the shower gel that integrates shampoo and bath. And hand sanitizer, the toothbrush given by the front desk, and the others are gone
4. The shower curtain is pulled down, there are a lot of mold spots, there is a half bag of bath salt in the small box of the sink, I don’t know if I forgot to replace it, but I don’t soak in the bathtub.
5. The humidity in this room is really super high. I turned on the air conditioner to the coldest and the bathroom exhaust fan was on, and it was 80% faster.
6. The breakfast buffet that was full of expectations is not as good as before. The fresh cut fruits used to be seedless watermelon, cantaloupe, small tomatoes, apples, pears, etc. and several canned fruits, now only seeded watermelon, banana mixed cucumber, And three kinds of canned fruits, bread and jam, and various staple foods and pasta varieties are also much less. Maybe it is caused by the epidemic and the sharp drop in passenger flow.
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