YMCA Three Arches Hotel

We stayed as a couple at the YNCA Hotel for a long weekend. While the hotel itself was generally fine, our experience with the breakfast was extremely disappointing. We had booked and paid for breakfast in advance. Upon check-in, we were told there was a “temporary problem” in the hotel kitchen, and that breakfast would be served at the cafeteria in the adjacent sports complex. The breakfast there was poor in quality and variety — very limited selection, unappealing presentation, and missing basic items such as coffee, milk, sweeteners, and fresh vegetables. The food was neither fresh nor tasty. After speaking both with the cafeteria staff and later with the hotel reception, we learned that this was not a temporary situation at all. In fact, the hotel kitchen has been closed since the start of the COVID-19 pandemic, and the hotel has not operated its own dining room since then. This was never mentioned to us in advance, and new guests are apparently told it is just a temporary issue. This lack of transparency and the poor quality of the outsourced breakfast were very disappointing and left us feeling misled.

Good place and unique

Staff members were very friendly Room was clean and tidy Location is amazing very close to shopping center and tourist attractions.

The location was close to the old city of Jerusalem, walking distance to the Jaffa Gate. The facility itself is beautiful inside and out. The pool is exceptional and the breakfast left nothing to be desired.

I don't know where to begin, but this is the nicest hotel we have enjoyed in Jerusalem. The staff was incredible. The room is modern, comfortable and relaxing. AC and instant hot water, but with giant windows if you prefer. The architecture is stunning in the views from the tower that you can go to at the top let you view all of the old city. It is situated perfectly amongst various obvious meeting places. The service is simply incredible, daily changing of the bed linens and towels, security staff, on-site food, on site access to things like laundry service and tours etc. You simply won't find a better hotel at a better value. But in addition it will make a great memories.

There is a fantastic lap pool as well as a gym with classes all available for you with your hotel stay as well as a wonderful garden in the back. The location was perfect with free indoor parking.

The front desk staff were very accommodating and very nice. The cafe had some great pastries. The hotel is within walking distance to the Jaffa gate.

The front desk staff was outstanding. The gentleman that was at the desk when we picked up our bags to head to the airport was so knowledgeable and proud of the property that I think he should be allowed time to provide tours - they would be excellent!