The hotel itself is not bad, but the reception was terrible. It started with me having to fill out the arrivals form by hand, which included all my information, a 10-column form. My handwriting was the same until this video, but I was tired after 10 hours of travel, and they asked me to fill it out myself. I told them so. Then they asked me to pay for the room 10 times. I almost started screaming and saying it was paid for. It's strange that the hotel doesn't know about trip.com, there are so many reviews. They started calling someone, and I kept showing them my reservation in English that it was paid for, but they said they hadn't heard of such a website. It's terrible. Then they took me to a moldy closet without a TV. I mean, I needed a TV, but the wires in the wall looked peeling. It's not like in the picture. Am I saying this is bad specifically for me? I started calling someone. In the end, they put me in a normal room, but the table was very dirty, completely black. After all this, there was a heater, a kettle, and they gave me water. The attitude towards guests was washed out! At the restaurant, they charged 40 rubles more for scrambled eggs, then returned them. For my second breakfast, I sat and waited for 15 minutes. The omelettes for the Indian guests had already been brought out, but they ran out of eggs on me. It's very funny. In general, the hotel does not recognize foreign citizens.
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